Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

386 reviews
from

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Nexmo SMS integration

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
i like the sms integration with nexmo the best.
What do you dislike about the product?
the api for call handling needs more improvement
What problems is the product solving and how is that benefiting you?
two factor authentication


    Retail

Easy to integrate with, good account management options

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
The ability to have sub-accounts is a must for us, we provide SMS functionality to our clients and so being able to segregate them is vital.
What do you dislike about the product?
The UI can be a little confusing with respect to the account management, I forget the details off the top of my head but the switching options move around between various areas of the system. Sometimes top-left, other times top-right.
What problems is the product solving and how is that benefiting you?
We use Nexmo for inbound and outbound SMS, enabling our clients to form better relationships with their customers, driving sales.


    Computer Software

Very good infrastructure and API. Instable prices

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
The API is robust and provides detaiiled feedback
What do you dislike about the product?
Prices fluctuate a lot. Price for my main destination was multiplied by 5 within a year
What problems is the product solving and how is that benefiting you?
Easily connect farmers with buyers
Recommendations to others considering the product:
Take price fluctuation into account


    Marshall J.

Satisfaction

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
I’m using Nexmo for SMS gateway. What I like the most is service reliability with zero downtime since the first time using it.
What do you dislike about the product?
Little bit complicated with authorization for auto top-up feature
What problems is the product solving and how is that benefiting you?
Every new customer who signed up with Foodgasm need to verify their mobile number using OTP.


    Financial Services

Fast and reliable

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
The reliability for its worldwide service and low latency that makes it compatible in my company.
What do you dislike about the product?
Probably the price is slightly higher for a small business like us
What problems is the product solving and how is that benefiting you?
Money Remittance that requires an OTP to all members. The express messages that improve our service better.
Recommendations to others considering the product:
Yes


    Ee May L.

Nexmo Review

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
For the more expensive routes, Nexmo is cheap and mostly reliable
What do you dislike about the product?
Sometimes deliverability rates are not very good and that affects our comms
What problems is the product solving and how is that benefiting you?
Communication with our partners. We are able to help them get quick information.


    E-Learning

very positive

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
the advanced functionality - it has allowed us to implement / embed nexmo into our platform
What do you dislike about the product?
it needs to mature - reporting is good but good be better
What problems is the product solving and how is that benefiting you?
we need to integrate an SMS solution iwth out software platform


    Marketing and Advertising

Expect very poor customer service - try calling their support line - be sure to leave a message

  • October 12, 2017
  • Review provided by G2

What do you like best about the product?
Affordable IVR - other than that, lack of customer communication options
What do you dislike about the product?
THE WORST CUSTOMER SERVICE I HAVE EVER SEEN.

Can't call them and speak to ANYONE - only able to leave a message, and I have yet to get a call back related to a message.

Tickets opened on their website take hours between simple responses.
What problems is the product solving and how is that benefiting you?
Nexmo IS my business problem - CallFire, my new provider, is the solution to Nexmo.
Recommendations to others considering the product:
Don't expect ANY telephone


    Financial Services

Terrible customer support and awful experience.

  • October 05, 2017
  • Review provided by G2

What do you like best about the product?
I like when it works. Since they refuse our payment methods out of the blue. I quite hate everything about it.
What do you dislike about the product?
The fact that they suddenly refused our Credit Card and Paypal payments (after both payment methods have been used many times over the last year); Now after failing to fund our account, Nexmo decided we can only pay using an international wire transfer which will take 3-5 business days to clear. Until then our website is crippled and our users cannot complete their registration.
What problems is the product solving and how is that benefiting you?
Phone verification
Recommendations to others considering the product:
DON'T USE THEM - USE TWILLIO INSTEAD


    Deepak S.

Excellent app with wide area coverage

  • June 16, 2017
  • Review provided by G2

What do you like best about the product?
Nexmo API covers an extensive geographical area providing a reliable SMS- based service
It is a telephony service with easy integration feature. It not only records your calls but also converts text into voice. It has feature of call control with a complex voice network covering 23 languages.
Nexmo uses Voice API which can be implemented in the existing system of a user. Moreover, its inbound messages are always free. A user only has to pay for that inventory of numbers on which these SMS is sent.
What do you dislike about the product?
Firstly, a confirmation is required whether SMSs are sent to different networks or not.
Secondly, if a message is sent to numbers present in the NDNC (Indian Authority) list they will be blocked completely. All messages sent after 9pm will be queued up in India. Lastly, it is difficult to determine parameters in sending an international SMS.
What problems is the product solving and how is that benefiting you?
Its benefit is that Nexmo has designed an infrastructure platform to suit our needs. With a consistent response time we pays only for what we actually uses. We don’t had to change anything in our IT infrastructure and configurations to fit Nexmo’s APIs in our system.
Also whenever there is a high traffic, Nexmo automatically assigns the SMS in queues and then change the carrier route to make it fast.
One of the best things I found with Nexmo was the support team they have.
Recommendations to others considering the product:
Nexmo is a very good option to go for SMS solution as it offers you free inbound messages.