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Simplistic API and wide array of services
What do you like best about the product?
First and foremost, the API - that requires very short learning curve to implement. The fact that verifications are performed directly within Nexmo adds an extra layer of security.
The dashboards are intuitive and easy to navigate. Number verifications work with 99% certainty (except in some rare cases where texts fail to reach).
The dashboards are intuitive and easy to navigate. Number verifications work with 99% certainty (except in some rare cases where texts fail to reach).
What do you dislike about the product?
Inability to set sender ID unless over a substantial volume on SMS-es sent / month. This can possibly be provided as an add-on (paid) service for those who don't reach the volume.
What problems is the product solving and how is that benefiting you?
End-user mobile phone verification and assistance in password resets through self-service. This serves dual purpose :
1. As an alternative means of verifying identify during password reset process
2. Keeping the mobile numbers database up to date - which otherwise is a notoriously difficult process as end-users tend to ignore update requests.
1. As an alternative means of verifying identify during password reset process
2. Keeping the mobile numbers database up to date - which otherwise is a notoriously difficult process as end-users tend to ignore update requests.
good console to control everything we need
What do you like best about the product?
can add new member to help control the service. easy api for developer to integrate with their application.
What do you dislike about the product?
the invoice takes longer time to generate and it required sale person to set the auto refill.
What problems is the product solving and how is that benefiting you?
we used Nexmo to do the phone verification
Nexmo is fast and easy to use, but not perfect.
What do you like best about the product?
We use it to verify our users, and the Nexmo is the fastest SMS sender service.
What do you dislike about the product?
The Nexmo keep the logs only 30 days. It is very short interval, I need a 90-180 days interval.
What problems is the product solving and how is that benefiting you?
Our users need to use 2fa on login, we can create it with Nexmo.
Recommendations to others considering the product:
If youe would like to use a good and fast service with perfect support you need to use Nexmo.
Good and reliable!
What do you like best about the product?
Easy to use and integrate. Very reliable.
What do you dislike about the product?
Price is a bit high in comparison to other competitors on the market.
What problems is the product solving and how is that benefiting you?
It helps us setup our entire 2-factor authentication system using SMS.
Good service
What do you like best about the product?
The customer service is good, they keep checking if the query is solved or not and keep following up
What do you dislike about the product?
Not stable. Some times the service is not available. some time delay from nexmo api's
What problems is the product solving and how is that benefiting you?
SMS OTP sending
Quickly respond to my needs and provide complete technical support
What do you like best about the product?
I like to solve technical problems quickly, so I need mexmo fast technical support, I can contact my salesman many ways, I feel very good.
What do you dislike about the product?
I have been using Nexmo for quite some time, for several years, but I have never had a favorable price.
What problems is the product solving and how is that benefiting you?
Member authentication, member password reset
Not so stable
What do you like best about the product?
Nexmo Verify API
If the authentication is not completed, it is not charged, This is good.
If the authentication is not completed, it is not charged, This is good.
What do you dislike about the product?
API is unstable. Sometimes I cannot receive SMS. And not enough support for investigation.
What problems is the product solving and how is that benefiting you?
SMS Authentication
Detect fraud activities
Detect fraud activities
Great product but low delivery rate for Hong Kong market
What do you like best about the product?
SMS function works as described and easy to integrate
What do you dislike about the product?
Some networks in Hong Kong have poor delivery rates using nexmo
What problems is the product solving and how is that benefiting you?
Verifying our customer's telephone numbers
Versatile capabilities across multiple communication channels
What do you like best about the product?
I have the option to handle communication mediums using one single source. I especially like that they are very well integrated with Telecom providers for their SMS feature which we use the most.
What do you dislike about the product?
It's a bit more costly than using a local provider per country. There is little feedback if something goes wrong unless you take the effort to check it yourself.
What problems is the product solving and how is that benefiting you?
Making people show up at their meetings with the SMS function offered by Nexmo.
Very good customer service from the very beginning from Payam Taghizadeh in London
What do you like best about the product?
Once a computer code writer here in Vladivostok wrote a short program to send SMS messages, everything else has been automatic and very easy to use, including refilling our account online. The Nexmo SMS sending page is very easy: just insert the message, load the address list and press a button. Great
What do you dislike about the product?
By Russian law we are not allowed to use our own header on the SMS messages that we send, so our messages are sent out using different and random headers. Therefore we have to be sure that the first few words of our messages identify us as the sender.
What problems is the product solving and how is that benefiting you?
So far we have only used Nexmo to send SMS announcements of our classical music organ concerts. Since we began, all our concerts have been completely full, no empty seats.
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