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Nexmo SMS and T-T-S services are used for registration of users in our mobile app - Snaappy
What do you like best about the product?
Nexmo's SMS service has global coverage and reasonable pricing. Good quality of delivery for major regions and countries.
Nexmo's T-T-S services is one of the few in the markets and offers support for delivering message in various languages.
Nexmo provides a personal manager that can help in business matter and assist during technical problems (by stimulating the technical support team and engineers).
Overall, technical support and engineers are qualified and capable to proper support and resolution of technical issues.
Nexmo's API is well implemented and documented, which makes its integration easy into our back-end.
Nexmo's T-T-S services is one of the few in the markets and offers support for delivering message in various languages.
Nexmo provides a personal manager that can help in business matter and assist during technical problems (by stimulating the technical support team and engineers).
Overall, technical support and engineers are qualified and capable to proper support and resolution of technical issues.
Nexmo's API is well implemented and documented, which makes its integration easy into our back-end.
What do you dislike about the product?
There've been cases when system could not reliably deliver SMS to new regions or countries, and we have to proactively detect such cases and alter Nexmo's personnel to switch or improve delivery routes (carriers).
The administrative console can be made more informative and easier to use, especially when it comes to statistical and historical reporting.
The administrative console can be made more informative and easier to use, especially when it comes to statistical and historical reporting.
What problems is the product solving and how is that benefiting you?
In our application users are registered via their mobile phone. During registration process Nexmo SMS and T-T-S services are used for sending the registration code via SMS or voice call to the user's phone.
Nexmo SMS service is one of the three services that we use - the other two are Plivo and Twilio. In other words, we have triple redundancy when it comes to sending SMS.
Nevertheless, there are cases when SMS can't be delivered, and that is when Nexmo's T-T-S services used to deliver registration code via voice call (in various languages depending on user's phone locale).
Nexmo SMS service is one of the three services that we use - the other two are Plivo and Twilio. In other words, we have triple redundancy when it comes to sending SMS.
Nevertheless, there are cases when SMS can't be delivered, and that is when Nexmo's T-T-S services used to deliver registration code via voice call (in various languages depending on user's phone locale).
Recommendations to others considering the product:
If using Nexmo for SMS delivery, then make sure you have an alternative delivery channel, as non of the services out there can guarantee 100% delivery rate.
Partnership on sms messaging
What do you like best about the product?
High level of customer service, comfortable web-site, easy and clear partnership communications
What do you dislike about the product?
not found anything to outline the dislike
What problems is the product solving and how is that benefiting you?
We are exchanging of sms messaging as aggregators
Recommendations to others considering the product:
Technologically advanced company which is developing perspective services and products
Nexmo is an SMS gateway that performs well.
What do you like best about the product?
The reliabliity and the ease of integration using their APIs.
What do you dislike about the product?
The cost per text is a little on the costly side.
What problems is the product solving and how is that benefiting you?
We are solving the need for reliable texting delivery integrated within our online portal.
Exceptional service
What do you like best about the product?
Their reach and support in African countries is matchless
What do you dislike about the product?
Customer support could be better in terms of live chat or phone calls
What problems is the product solving and how is that benefiting you?
Incoming IVR call centres in Africa. This makes it very easy to deploy solutions quickly
Flexible, reliable, and easy to use
What do you like best about the product?
Nexmo is exceptionally easy to use - we were able to integrate the service with our backend and get started within minutes of signing up. Reliability is also excellent, and the pricing is very competitive.
What do you dislike about the product?
Only minor complaint is that there doesn't seem to be a way to have PDF invoices automatically mailed to you when a payment is made - they are only available by logging in to their website and manually downloading them. Invoices are also only available 72 hours after a payment is made.
What problems is the product solving and how is that benefiting you?
We use Nexmo to send SMS alerts to users when our IoT sesnor networks detect unusual situations requiring attention.
Excellent
What do you like best about the product?
The number insights is brilliant, we have tried various solutions, this one rises above the rest. The customer service provided is simply brilliant!
What do you dislike about the product?
The payment options were limited (Only card) but this was quickly resolved once we connected and had a discussion.
What problems is the product solving and how is that benefiting you?
Number Verification
Recommendations to others considering the product:
Surely a great fit for someone who is looking for advanced number verification, they are rolling out a whole load of new features too.
Relatively easy API for SMS messaging
What do you like best about the product?
It is really easy to integrate Ruby on Rails application to Nexmo SMS API.
What do you dislike about the product?
Receipts for sent messages don't always end up to the webhook, i.e. our application doesn't always receive information that SMS message has been received by the person.
What problems is the product solving and how is that benefiting you?
We need to inquire volunteers for their availability and we also thank donators for their contribution (e.g. on birthdays).
Good & stable SMS gateway provider.
What do you like best about the product?
The prompt response from both the account manager Des and the support team.
What do you dislike about the product?
Not really at the moment, hopefully to ensure the uptime of SMS to 99.999%?
What problems is the product solving and how is that benefiting you?
Communication to customers
Nexmo is the best partner when it comes to Mobile / SMS reachout to our clients
What do you like best about the product?
We use Nexmo SMS API, to reach to our clients in order to perform transactional operations to our business, like registering their personal info or evaluate our services. This is what they do best. Their API is quick and efficient plus the support in GitHub is very helpful.
What do you dislike about the product?
Nothing yet. Of course I haven't used all their services, but what we use so far is very good.
What problems is the product solving and how is that benefiting you?
We had very poor opening rates in our transactional emails. With Nexmo SMS API we contact our clients directly to their phone and message is delivered in much better success rates.
Recommendations to others considering the product:
If you want an easy set up SMS API, Nexmo is your way to go. It was the first company that we co-operated with this kind of setup and they full delivered. Of course, if they keep up doing the same, we will keep trusting them with our work.
Very reliable service
What do you like best about the product?
I like the easy way to integrate with numerous of platforms. The process is enough good for a small to medium company
What do you dislike about the product?
I would like more offers for lower prices.
What problems is the product solving and how is that benefiting you?
We inform our clients with SMS for new password or services
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