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Totally recommendable
What do you like best about the product?
Good tool, the delivery rate is very high, and fast shipping
What do you dislike about the product?
Perhaps it is a bit expensive, but overall it is a good tool.
What problems is the product solving and how is that benefiting you?
Quick information delivery to our clients.
Cost-effective service for non business-critical applications
What do you like best about the product?
Nexmo presents an easy and ready-to-use interface to quiklyset-up SMS exchange from internal platforms,without requiring lotof changes, even in legacy application.It has a clear and controllable pricing and fee policy that allows to easily and effectively control SMS management costs.
What do you dislike about the product?
Usage of SMS outbound messaging during non working-hour (that is the case for business-critical application) is not properly handled, because delivery receipt does not means SMS received in the destination device, but only that SMS has beenaccepted by the last station to be delivered to the device and, outside extended working hours (from 9:00pm till 8:00am net morning, always during festivity), actually less than 5% of messages lands on destinatary device, despite 95%success decleard by reports.
What problems is the product solving and how is that benefiting you?
for non business-critical application Nexmo solution is a "cheaper-enough" solution to quikly set-up a business; for business-critical needs actual advantages should still be addressed.
Recommendations to others considering the product:
Test the service level choosenwith respect needs verifying ervice quality aginst service requirements.
Superior service
What do you like best about the product?
As anyone working in technology sectors knows, problems occur. Nexmo is responsive in a no-nonsense way that ensures problems are minimal.
What do you dislike about the product?
The automated messages from Nexmo regarding issues and maintenance would be more useful if they could be filtered by country so that you only have to see what is relevant to you.
What problems is the product solving and how is that benefiting you?
We are always trying to provide better communication for our clients, with more options. Nexmo has a wide range of products, which are always evolving based on client needs, that allow us to tailor communications more efficiently.
very good
What do you like best about the product?
i like documentations and that it does send the messages from local numbers it's faster than other services who use international numbers to send messages
What do you dislike about the product?
sometimes i get the sms late and that i can't set the name of the sender to my own company name
What problems is the product solving and how is that benefiting you?
confirmation sms for registration and also the orders confirmation on my ecommerce website
Look no further.
What do you like best about the product?
It is one of the best value for money solutions out there. The API is very intuitive.
What do you dislike about the product?
Not being allowed to top up big values is problematic for us as we send quite a few messages.
What problems is the product solving and how is that benefiting you?
Communications to those who hate email!
Took too long to get a new number.
What do you like best about the product?
I like the online interface the most. It is very intuitive.
What do you dislike about the product?
While working in Honduras, we ran into problems with TIGO and had to source a new number through Nexmo. It took nearly 2 months to get the issue resolved.
What problems is the product solving and how is that benefiting you?
We use Nexmo for automated text messaging through our Salesforce system.
Recommendations to others considering the product:
I would only recommend Nexmo to those who are working in developed countries.
Great support
What do you like best about the product?
These opinions are mine, and do not represent the opinions of my employer. The support with using their API was fantastic. We had to use a 3rd party for the interface, ultimately, but even so, Next has been very helpful in getting SMS messages out.
What do you dislike about the product?
I didn't like having to shop elsewhere for a UI. Next helped us to find that company (Telerivet) but still, a one stop would have been better.
What problems is the product solving and how is that benefiting you?
We use it for 2FA and emergency notifications. We're considering a subscription notification channel as well.
If you need a fast, easy to use, reliable, international, sms and voice platform, use Nexmo
What do you like best about the product?
The reliability and speed is crucial to our 24/7 AsMyBuddy.net emergency notification network.
What do you dislike about the product?
Wen submitting a support ticket from a logged in session, not only is it difficult to find where to enter a ticket but you have to login again and lookup you credentials and enter them. these should be carried over and done in the same session
What problems is the product solving and how is that benefiting you?
Our AskMyBuddy.net Personal Alert Network allows individuals who are alone and can't reach their phone to ask for help using only their voice leveraging voice platform such as Amazon Alexa and Google Home Assistants. Nexmo allows us to simultaneously alert several contacts by voice and sms. This all happens in real time as demonstrated many time with live demos on QVC and HSN. Our product is credited with saving lives because of this combined functionality. We currently send voice and sms alerts to > 140000 users
Recommendations to others considering the product:
You will be more than satisfied
Great communication platform for business!
What do you like best about the product?
Simple SDK's and well-built API with broad functionality is a key for me while I select which platform I will use. Nexmo has it all. It also has great pricing in comparison to functionality. It's hard to find a good competitor with similar quality.
What do you dislike about the product?
Outbound voice calls could have the ability to select the number you are calling from freely. I understand why it is limited, but it could be avoided with a different approach. I would also be looking forward to have SMTP or Email service provided by Nexmo, I lack this feature.
What problems is the product solving and how is that benefiting you?
Communication via SMS with clients is a key factor in our business. Nexmo makes it a breeze. We have reached much better customer engagement when we started using different platforms to communicate with them.
Recommendations to others considering the product:
Nexmo is a professional platform for all sorts of communication. I would definitely choose it again to implement in future projects if they will need communication with customers. Even though you could find a better price for service somewhere else, ease of use and quality of services outperform the price difference.
SMS Platform
What do you like best about the product?
I like the ease of use in which you can purchase numbers for any service you require, in just a few seconds. Providing that kind of quick service and resolution is a key factor in our business
What do you dislike about the product?
I dislike the occasional problems we have with overseas companies, but this is more due to local infrastructure than a direct Nexmo issue
What problems is the product solving and how is that benefiting you?
We and our clients are able to communicate at an individual level or contact all members of the client staff in just a few seconds,.
Recommendations to others considering the product:
For ease of use, and the speed at which you can acquire a number for usage, I would recommend Nexmo.
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