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Easy to use
What do you like best about the product?
Very easy to rent and set up phone numbers for incoming text messages. Dashboard works really well and is intuitive to use. SMPP integration for sending is extremely good.
What do you dislike about the product?
Quality of text message delivery is not always optimal. Seems to be a problem with many sms gateways and not only Nexmo.
What problems is the product solving and how is that benefiting you?
Numbers for incoming text messages and easy SMPP integration are key components in our business
Nexmo works great! Love this product!
What do you like best about the product?
I like being able to text reminders to our customers. It makes it so simple at the end of the day. My CSR doesn't have to sit on the phone for an hour doing confirmation calls. Now all she has to do is send a quick text.
What do you dislike about the product?
There is not anything I would change at this time. The website is easy to use. I would like a feature that send me a notification before we run out of funds in the account. At this time the only way we know we need to put more funds in the account is when it stops working.
What problems is the product solving and how is that benefiting you?
We have no problems with Nexmo that we have had to resolve through tech support.
Recommendations to others considering the product:
Nexmo is a great Product and I mention to other business owners. I let them know how easy it is to set up and use as well as how it will help their business.
That's nothing better than Nexmo
What do you like best about the product?
Nexmo is a reliable app to send and receive SMS with Brazilian number. That's no service better.
What do you dislike about the product?
Maybe send sms could be cheaper. But that's not ours main consern.
What problems is the product solving and how is that benefiting you?
I send and receive SMS and integrate my Lockitron smart lock with SMS
Solid Service
What do you like best about the product?
Works dependably and has good access for users. I like that it gives you delivery estimates.
What do you dislike about the product?
The metrics dashboard is poor and hard to use.
What problems is the product solving and how is that benefiting you?
Communicating with people in remote areas. Works well via Nexmo.
Recommendations to others considering the product:
Nexmo tends to have the best pricing and a broader reach.
Nexmo helps me to simplify messaging to customers
What do you like best about the product?
I really like the api integration which is straight forward.
What do you dislike about the product?
I don’t like that the reports cannot be seen online by destination number or by time range.
What problems is the product solving and how is that benefiting you?
I use nexmo mostly to send sms messages via api
Very good servicr
What do you like best about the product?
Clarity of the documentation of the building blocks
What do you dislike about the product?
The Price is way to high, you cannot recharde your account under 10$
What problems is the product solving and how is that benefiting you?
I created a dating app that connected two people via SMS and phone calls
NEXMO FOR SMS
What do you like best about the product?
Our residents have SMS texts sent to alert them that visitors have checked in. Nexmo makes it easy and affordable. We started with another company but found Nexmo to be more competitive for our needs and costs. We have recommended it to others that are also satisfied. Want to look into whether or not we can schedule blast texting within your online portal. If we can, we will be able to reach so many more people than we have ever before.
What do you dislike about the product?
Wish we could buy in bulk to avoid the more frequent billings. There is a small Foreign Transaction fee but that is something we can change by using a different credit card to pay the services. Perhaps a bulk purchase with a company check could help us even more.
What problems is the product solving and how is that benefiting you?
Gate access, Great communication with residents. Easy easy easy. We now want to implement a community wide SMS messaging system to announce events, happenings and important reminders. We are actually considering this as opposed to an onsite message board to post meetings and events inside of the community. With the low cost to SMS and the ability to reach residents right at home, and all members of the household and not just the primary, it may be the best way to go for all.
Recommendations to others considering the product:
This is an easy to implement and the website interface is easy touse.
Well Documented Platform
What do you like best about the product?
Straightforward documentation
International DID coverage
Self-service dashboard
International DID coverage
Self-service dashboard
What do you dislike about the product?
MMS is compatible with only 50% of US operators
MMS does not support video or audio files or group messaging
Pricing is in EUR
MMS does not support video or audio files or group messaging
Pricing is in EUR
What problems is the product solving and how is that benefiting you?
Our application has been in development 8 months (Phone2). The whole app operates on Nexmo's platform. So it's been very helpful.
Great!
What do you like best about the product?
Excellent support. They're always very fast to fix problems.
What do you dislike about the product?
Sometimes their Seychelles numbers drop. But it's always resolved promptly.
What problems is the product solving and how is that benefiting you?
SMS notifications for business usage
Nexmo needs to improve their support
What do you like best about the product?
The basic features of their services do work - users are able to create their own apps and use Nexmo's services rather easily.
What do you dislike about the product?
Nexmo's so called 24/7 support is really bad. If you end up in a tight spot and need support during the weekends, you are really between a rock and a hard place. Our campaign halted for 3 hours during the most important day because Nexmo had put some restrictions to our account.
Nexmo is also becoming quite expensive to use. During our use of Nexmo the costs for making calls doubled.
Also, Nexmo has promised to get for example a quick and easy way to make our own "voice mail recordings" but at least in Finland you still have to use a TTS-announcement - which btw is not too good in Finnish. We also did not get a mobile number (we had to stick with a landline number) so we were not able to register that number and people we were calling were not able see who is trying to call them.
Nexmo is also becoming quite expensive to use. During our use of Nexmo the costs for making calls doubled.
Also, Nexmo has promised to get for example a quick and easy way to make our own "voice mail recordings" but at least in Finland you still have to use a TTS-announcement - which btw is not too good in Finnish. We also did not get a mobile number (we had to stick with a landline number) so we were not able to register that number and people we were calling were not able see who is trying to call them.
What problems is the product solving and how is that benefiting you?
We used Nexmo's voice call services via our app in a campaign that was mostly ran by volunteers.
Recommendations to others considering the product:
Make sure you get to know the restrictions that Nexmo applies to all accounts! In our case we were not able to spend enough money during a 24h hour period. This might sound quite funny that you cant control how much you are willing to spend during a day. Nexmo claims that this is to prevent frauds - and yes I kind of get it but at least users should be let know that their accounts have limitations!
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