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Easy To Integrate
What do you like best about the product?
The easy of integration and fast SMS delivery rate.
What do you dislike about the product?
Their pricing is a little on the high side
What problems is the product solving and how is that benefiting you?
Easy and fast sms alerts accounts and transactions
Recommendations to others considering the product:
Very easy to integrate even for non-tech people like myself
Fantastic ease of working with SMS APIs with my software
What do you like best about the product?
The response time to the API is super also the alternative IVR for which SMS is not getting through.
What do you dislike about the product?
Nothing in the system, Only the price changes are frequent.
What problems is the product solving and how is that benefiting you?
The realtime OTP with my mobile app is working perfectly.
Recommendations to others considering the product:
Nexmo was my first and last choice for mobile app intergration
Great service and great assistance!
What do you like best about the product?
The service support and assistance is really fantastic, and the service is simple to access.
What do you dislike about the product?
Not available locally in every country of the world.
What problems is the product solving and how is that benefiting you?
WhatsApp integration with applications with location awareness.
OTP Review
What do you like best about the product?
I like the ease of integrating into my server
What do you dislike about the product?
i do not have anything I dislike about nexmo
What problems is the product solving and how is that benefiting you?
I am using OTP for my application security
Easy integration
What do you like best about the product?
Nexmo help our programmer team integrate & add new function easily.
What do you dislike about the product?
The pricing should be lower a little bit
What problems is the product solving and how is that benefiting you?
Send verification sms for my user
Recommendations to others considering the product:
Easy to integrate, support team also handed a great help
Great simple service, always delivers
What do you like best about the product?
Its' simple to integrate, and is clear when you need to reup
What do you dislike about the product?
Not enough notifications when account balance is low
What problems is the product solving and how is that benefiting you?
SMS registration, security
Recommendations to others considering the product:
Use it
Easy and fast
What do you like best about the product?
Its very easy API to integrate with visual Studio.NET either vb or C#, and fast to send SMS to client and getting feedback from the server.
What do you dislike about the product?
I didn't find any dislike unitle now, just sometimes there delay around 2min for SMS to be received but no more than this.
What problems is the product solving and how is that benefiting you?
Notification SMS, for smart home system, demo payment, and password for parking system.
Recommendations to others considering the product:
Using nexmo is the best
Easy to use but support needs help
What do you like best about the product?
Nexmo has a great SDK that is easy to add to any project. If you need to quickly add SMS messaging to any site then nexmo is the ticket. I really like the price. For SMS messages they really do have the best deal out there. I liked how easy it was to get the first virtual number and then add more as we need them It's a super simple service.
What do you dislike about the product?
BIG DISLIKE, they only have email support. If you have a problem or something that is mission-critical then you will be stuck waiting for emails. I would like to see phone support or at the very least chat support. Also, they are great until you have a problem. They do have enterprise support and maybe then you would get phone support. I would say support is not very startup or indie developer friendly. In the last few days, I have been working on a new project. I paid money for the nexmo service and they suspended my account I am working with them to get it restored. They said if might be a bug in their system.
What problems is the product solving and how is that benefiting you?
Right now we are using nexmo to send out SMS messages to franchise leads with a link to survey. We are also using it to verify forgotten passwords. It the future we will be using nexmo to allow us to have sms communication with customers. We have seen our customers respond better to SMS messages and we can quickly solve problems. We will be integrating this into our custom franchise management system.
Recommendations to others considering the product:
I can only talk about the SMS side of things. Read the docs they have great examples and tutorials to you up and running so you don't lose any time. As we all know time is money.
SMS Verification Worked Without Fail
What do you like best about the product?
The instructions for integrating the Nexmo sms verification were straight forward and easy to use. Nexmo added the power to my customer onboarding process and was instrumental in my business success.
What do you dislike about the product?
Nexmo sms verification had everything we needed to be successful
What problems is the product solving and how is that benefiting you?
Nexmos SMS verification process allowed me to easily on board customers globally. Nexmo offered a low cost, always available solution.
Its ok, handles large volumes nicely
What do you like best about the product?
Very fast and has lots of features to select from SMS/Voice messages. Lots of lines to buy for this.
Easy interface
Easy interface
What do you dislike about the product?
Nexmo does no work nicely with Canadian carriers, meaning they do not know if a line is a Cell/Landline or even who is the carrier of the destination line. Now your thinking why do I care about this??? because in Canada there is a carrier Freedom who will not accept Toll free SMS messages but when we send the SMS we get a success and no failure because Freedom does not respond. But Nexmo returns that the carrier was Telus/Bell/Rogers etc when it really was Freedom. So if we knew it Freedom we could send out on a normal line and get a success but we dont know this.
Also Nexmo does not know if its a landline or cell line in Canada so we get a success but really the carrier noticed that it was a landline and threw away the SMS and did not respond with a failure message. If Nexmo knew then we could inform our client and the phone number can change. Right now we just fail repeatedly sending to this number with no help from Nexmo or Carriers.
Now you think this is just 2 issues so how much could this impact us, well we send out 80,000 SMS a day and we get floods of support calls about how the SMS never made it to the destination and we don't know why and Nexmo support takes about 3-4 business days to respond with an answer because they dont even know if its a Freedom or landline and have to ask the carrier.
So we are not happy
Also Nexmo does not know if its a landline or cell line in Canada so we get a success but really the carrier noticed that it was a landline and threw away the SMS and did not respond with a failure message. If Nexmo knew then we could inform our client and the phone number can change. Right now we just fail repeatedly sending to this number with no help from Nexmo or Carriers.
Now you think this is just 2 issues so how much could this impact us, well we send out 80,000 SMS a day and we get floods of support calls about how the SMS never made it to the destination and we don't know why and Nexmo support takes about 3-4 business days to respond with an answer because they dont even know if its a Freedom or landline and have to ask the carrier.
So we are not happy
What problems is the product solving and how is that benefiting you?
Its fast and quick SMS responses
Recommendations to others considering the product:
Canadian SMS support is limited. Short lines are way too expensive. Carrier/Network code returned during sending is not accurate.
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