Smartsheet
SmartsheetExternal reviews
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Happy User
What do you like best about the product?
very user friendly. as a heavy excel user, I had no issue using Smartsheet without any prior experience with it. It also keeps everything in records. Whoever and whatever changes are made to a cell, I can easily pull out the history of it.
What do you dislike about the product?
linking cells from two differernt sheets is very time consuming. if Smartsheet can implement something like vlookup to link the cells from different sheets, it will be very very big help to me
What problems is the product solving and how is that benefiting you?
tracibilities is a big win here. instead of taking notes to record what and when something gets changed, Smartsheet does it automatically. it is also very helpful for internal discussion since the discussion can be narrow down to specific item, issue, or concern, listed on the project sheet.
Recommendations to others considering the product:
I don't have the same user satisfaction with any other project management software.
Smartsheet will excel your project management and planning skills
What do you like best about the product?
I love the automation, reporting features, calendar / gantt view, and connector to Jira that Smartsheet offers. The jira integration has removed a lot of manual processes my team used to do. Assigning tasks is also more advanced than other spreadsheet tools. Smartsheet is well put together and fully customizable for a variety of applications. I highly reccommend this tool.
What do you dislike about the product?
I dislike that it can be challenging to get started and learn the locations of features on Smartsheet. Center of Excellence helped a lot, but not all employees at my company have access to it.
What problems is the product solving and how is that benefiting you?
The ability to plan in Smartsheet with Jira data linked has tremendously helped my team save time and prevent errors compared to our previous manual processes.
User Friendly and Intuitive Platform
What do you like best about the product?
Smartsheet is super easy to navigate, so everyone on our team, no matter their tech skills, can use it without any hassle. The variety of templates is a huge time-saver for setting up new projects and workflows quickly. We love the real-time collaboration features, like comments and attachments, which have really boosted our team communication. The automation tools are great for cutting down on manual tasks and making sure we don’t miss anything important. Plus, it integrates smoothly with other tools we use, like Google Workspace, making our overall workflow even better.
What do you dislike about the product?
While generally smooth, we’ve occasionally experienced lag with larger sheets, which can slow down our work. Optimizing performance for large data sets would be a great improvement.
What problems is the product solving and how is that benefiting you?
As a sales support manager, I pull data from multiple platforms and elegantly display the results. With Dashboards on SmartSheet, I'm able to do this with relative ease and provide our executive team with the data that they need in a clean and simple dashboard.
Great Features and Easy to Use
What do you like best about the product?
The UI is very clean and straight to the point for Project Management and Task Management functions and features.
The product team is licensing to customer feedback and I have seen a lot of new features and enhancements deployed.
The integrations with Okta and other applications is a plus.
The product team is licensing to customer feedback and I have seen a lot of new features and enhancements deployed.
The integrations with Okta and other applications is a plus.
What do you dislike about the product?
The product settings can be more granular to support different types of usages.
What problems is the product solving and how is that benefiting you?
Project Management
Daily tasks tracking
Team incidents/issues tracking
Records Management
Daily tasks tracking
Team incidents/issues tracking
Records Management
Convenient & Very Productive. Easy to learn and adopt.
What do you like best about the product?
Easy to use and train new staff, convenient to apply, and application is very user friendly
What do you dislike about the product?
Not much, maybe a better dashboard integration
What problems is the product solving and how is that benefiting you?
New Projects/product development tracks and RMA/incident reports
Recommendations to others considering the product:
Better than MS Projects
Great for collaboration
What do you like best about the product?
Organized information access information
What do you dislike about the product?
Project management. Search function can't search partial words
What problems is the product solving and how is that benefiting you?
Organization. Easily sharing important information
Recommendations to others considering the product:
Highly recommend for internal project management
Reeman Constructions - Thoughts on Smartsheet
What do you like best about the product?
1. Smartsheet simplified MS project environment. Smartsheet has provided our site supervisors who had no real experience in project management software with a tool that is a familiar looking environment that has reduced stress when it comes to reporting.
2. Being able to use Excel formulas in sheets.
3. Collaboration tagging consultants and subcontractors with the comments; the simplicity of this function has given us faster turnaround on questions and responses that are required.
4. Automation has allowed us to plugin collaborative web parts into SharePoint; this has saved us lots of time and is much simplier than using complicated SharePoint calendering functions
2. Being able to use Excel formulas in sheets.
3. Collaboration tagging consultants and subcontractors with the comments; the simplicity of this function has given us faster turnaround on questions and responses that are required.
4. Automation has allowed us to plugin collaborative web parts into SharePoint; this has saved us lots of time and is much simplier than using complicated SharePoint calendering functions
What do you dislike about the product?
The filtering of columns lacks functionality; it would be helpful if the filter string were constructed and then just unchecked rather than deleting them all the time. If the functionality was like excel here it would work better.
Printing of large Gantt charts, having some way of specifying a page break and previewing it before printed would be a life changer for me. ;)
Having to pay more money for the activity feature ;)
The automation workflows don't allow us to use the Assigned column, there are times where copying from another column where a specific condition into this field would be handy, allowing for the final part of that workflow to send someone a task or add an activity.
Printing of large Gantt charts, having some way of specifying a page break and previewing it before printed would be a life changer for me. ;)
Having to pay more money for the activity feature ;)
The automation workflows don't allow us to use the Assigned column, there are times where copying from another column where a specific condition into this field would be handy, allowing for the final part of that workflow to send someone a task or add an activity.
What problems is the product solving and how is that benefiting you?
We can provide real-time data to consultants and clients, controlling views and encouraging collaboration has improved scheduling and improved processes that cause lag and delays to milestones.
Simplified conditional formating provides easy-to-read dashboards and exportable reports.
It is reduced the learning ramp for new supervisors and project managers & technology gaps, which has resulted in a fast turnaround of project snapshots.
Scheduling calendars that start in Smartsheet and have some automation added, the integration with SharePoint has been considerable time and visibility improvement.
Simplified conditional formating provides easy-to-read dashboards and exportable reports.
It is reduced the learning ramp for new supervisors and project managers & technology gaps, which has resulted in a fast turnaround of project snapshots.
Scheduling calendars that start in Smartsheet and have some automation added, the integration with SharePoint has been considerable time and visibility improvement.
Small business that needed a solution for growing workforce
What do you like best about the product?
Allows our team to be ontop of ordering stock and well as workshop jobs. No need to ask the correct staff memeber. Check the sheet and have the answeres needed.
What do you dislike about the product?
The ability to email a line through once changed.
What problems is the product solving and how is that benefiting you?
We are using smart sheet as an order so that anyone in the business can add an item to be ordered. A benefit is the ability to send that line via email to let the person know it needs to be ordered urgently.
Recommendations to others considering the product:
We have never experienced a down day with smart sheet. Very reliable business soloution
Smartsheet Review
What do you like best about the product?
The interface is very easy to setup and manage for our business requirements, also offering a good user experience for staff. In-built functionality covers the majority of our requirements, with simple workarounds for anything else.
What do you dislike about the product?
Limited functionality when compared to MS Project. In most cases, a way forward can be found by altering business processes, but it would be preferable to have that flexibility in the software.
What problems is the product solving and how is that benefiting you?
Simplified project management with the ability to share project reports with external customers, and team/client transparency and collaboration with regards to tools for managing internal tools such as timesheets, operational logs, change management logs etc
Recommendations to others considering the product:
Great tool if you don't need a full-featured application such as MS Project
Very practical tool for project managers
What do you like best about the product?
The possibilty to collaborate on project timelines with other team mebers.
What do you dislike about the product?
The "save" is not practical if several team members are updating the same smartsheet simultaneously.
What problems is the product solving and how is that benefiting you?
Project timelines. Conditional formatting is very useful to find project tasks that are on track or lagging.
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