Smartsheet
SmartsheetExternal reviews
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Easy to navigate & use
What do you like best about the product?
I like the ease of creating sheets, then building forms. I like how easy it is to modify on the fly, pull and use data. Though I am not well versed yet, I like the data crunching/reports and dashboard functions. My team likes the ease of use and the fact we can review data anywhere from a mobile device, tablet, or pc. I am not using many dashboards, but the few we have created seem easy to create, navigate, modify and use.
What do you dislike about the product?
Large data files/sheets, trying to copy/backup and/or reduce the saved sheet size seems difficult. Currently I create a new sheet and copy data to an "archive" file. Not sure this is correct, but it is how I can deal with data-heavy sheets month over month with files over the 50,000 cell limits
What problems is the product solving and how is that benefiting you?
I am using Smartsheet for QA audits. Collecting pass/fail data along with photographs as needed. Then data crunching to determine FPY, daily/weekly/monthly QA statistics, operator/shift quality, and soon pulling data for continuous improvement projects. Our sister plant is more skilled at Smartsheet and is using additional reporting features, charts graphs, and data analysis.
Recommendations to others considering the product:
Make time for the online tutorials and/or visit with existing users. I find Smartsheet will do "anything you want", however many times I don't know what I want! Having examples and other users' insight is beneficial. Even youtube videos help. With only a year under my belt, it is difficult to say what else I can use it for, but members in our other facility are entering and pulling data 10X what I am. I see this as a great tool in my future.
Office Improvements using Smartsheet
What do you like best about the product?
Smartsheet has allowed our business to add automation to allow for better communication. We utilize sheets to notify a specific person or department of a pending task or update.
What do you dislike about the product?
Smartsheet needs a function to turn off the request for a license. Admins receive emails constantly regarding a request for license even though the employees are not required to have one.
What problems is the product solving and how is that benefiting you?
Specifically for my department, we have setup multiple sheets to make our internal processes more efficient. Managers can submit a request through a smartsheet form versus printing the form, filling it out, and then sending it via email. This process saves time for the managers and ensures that our department receives the necessary information all at one time.
Really good product- but missing some functionality
What do you like best about the product?
I love the conditional formatting in Smartsheet. I also really love the filters and that you can share them. I use it all of the time!
What do you dislike about the product?
I feel like smartsheet is missing some basic functionality such as being able to filter based on columns (not only rows) or merge cells. I also would like to sort based on the same criteria without having to reset it every time.
What problems is the product solving and how is that benefiting you?
I am able to create sheets for my entire team to use silmutaneously. This solves the problem of one team member overwriting the changes of another,
Smartsheets are for smaller businesses too!
What do you like best about the product?
I have had very little formal training. I have been able to maneuver through the worksheets easily. I like the ease of this program as well as the robust abilities it has.
What do you dislike about the product?
There is a ton of training however I find that I have a hard time finding exactly what I need. The formulas are not very user friendly however, when I do get someone on the phone they walk it through with me.
What problems is the product solving and how is that benefiting you?
Organizing and Communication for our employees have been huge for our progression. Keeping track of what's been billed and separate sheets for different phases of the business.
Great Production Tool for a Team
What do you like best about the product?
One of the best parts of smartsheet is allowing users to share a sheet, but lock it down so they can only view it, supplying a great tool for teams to view only the data or allowing them to update the data as a team.
In addition to sharing, I'm able to pull in data from DevOps via a thrid party system and create our Sprint Scrum boards for a handful of projects.
In addition to sharing, I'm able to pull in data from DevOps via a thrid party system and create our Sprint Scrum boards for a handful of projects.
What do you dislike about the product?
Wish not paid accounts could edit select things within the smartsheet, just the cost of each license makes it hard to share some times.
What problems is the product solving and how is that benefiting you?
DevOps does not allow for report across projects, so with a thrid-party software that connects DevOps and Smartsheet together, I'm able to report on all my DevOps Projects in one location.
Recommendations to others considering the product:
A great tool to handle project management
Improved way to work with spread sheets
What do you like best about the product?
putting files into the spread sheet itself and the multiple viewing options.
What do you dislike about the product?
The learning curve is a bit harsh but worth it.
It's not appealing to younger people. I was forced to worked with Monday a while ago because it looked more dynamic because of it's colors and all, but it was less functional.
Like a good dish, what matters most is the taste. But if you're gonna make a business out of it, it will require that it also looks good in every possible way.
It's not appealing to younger people. I was forced to worked with Monday a while ago because it looked more dynamic because of it's colors and all, but it was less functional.
Like a good dish, what matters most is the taste. But if you're gonna make a business out of it, it will require that it also looks good in every possible way.
What problems is the product solving and how is that benefiting you?
It's all about efficiency. Instead of having to browse multiple files, almost everything fits in that spreadsheet so it makes the process faster. Easy to have files that interact with each other to create graphs, charts, etc..
Recommendations to others considering the product:
To simply try it! They wont go back to their other spreadsheets.
Rely on the tracking and reporting capabilities of SmartSheet
What do you like best about the product?
SmartSheet is easy to navigate, track, report, export; basically, everything I need to do in my day-to-day position. The platform has come a long way since we implemented it about 10 years ago. Customer support is responsive. I use SmartSheet all day, every day and couldn't do my job without it.
What do you dislike about the product?
There are a maximum amount of lines on a page, but it is rediculously high so it's not really an issue.
What problems is the product solving and how is that benefiting you?
I use SmartSheet to track our company's billing, send aging reports to clients, monitor what has paid and what hasn't. I can send location specific details.
Valuable Features
What do you like best about the product?
The ability to search by the categories, such as project name, facility, building permit code, etc. It is most helpful when the list of projects our firm is dealing with at one time is lengthy.
What do you dislike about the product?
Regarding what is least helpful about Smartsheet, it would be useful if more features having to do with shifting and changing the aesthetic looks or organization of our content were available. It would be great if there was a 'dark mode' option too.
What problems is the product solving and how is that benefiting you?
One major benefit I have come to realize in my use of Smartsheet is the opportunity to organize much data and have it stationed in a singular place. For our firm, this allows us to go to one location, as opposed to sifting through our many project folders, for basic information. It has also been helpful in tracking project statuses, so that when one team member is out of office, we can still come to Smartsheet and confirm the status of a project or task.
Recommendations to others considering the product:
Offers great utility in the organization of project management.
Intuitive, fluid development, multiple use case products driving work flow improvements
What do you like best about the product?
I like that Smartsheet can be used in multiple different types of applications. Templates are nice, but we use the sheets to completely build new products -- we want to build new products that work for us, and continue to use newly added functionalities to streamline the programs and software we use.
What do you dislike about the product?
There are a lot of limitations for healthcare, and we would like to have some more functionalities so our workflows can consolidate our programs into SS but cant because we are locked behind some limited features or functionalities.
What problems is the product solving and how is that benefiting you?
Infrastructurally our teams are now able to use the Smartsheet system and conditional logic and smart algorythms to set up workflows and leverage the technology we were not able to fully capture before.
Recommendations to others considering the product:
My ultimate recommendation would be to have a user get certified and learn the system and see the different ways that the ss system could replace or improve upon programs and workflows you are already using. You can set automations, notifications, and specific approval workflows that work in many different departments and with many different use cases. Unfortunately, healthcare templates and suggestions don't exist so we are working through these internally and notice functionalities that could improve upon. SS is good about working on best practices for all organizations, although healthcare is an industry that could be tapped into as well, so it is still worth considering the options.
SmartSheet Review
What do you like best about the product?
I like the conditional formatting feature. It helps with organization.
What do you dislike about the product?
I'm not the biggest fan of the card view and the calendar view.
What problems is the product solving and how is that benefiting you?
It helps with our department's logistics.
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