Smartsheet
SmartsheetExternal reviews
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Intuitive and User-Friendly Platform That Simplifies Planning
What do you like best about the product?
Easy to use, not full of colours and big boxes like other products, you can see your plan on one page. It's intuitive easy for people to understand after just 5 minutes of coaching. Collaborative working works well in the most part with live updates when two people are on the same sheet.
What do you dislike about the product?
I do not like the new licencing model, it has created another level of administration and fear of breaching member accounts. What was almost a USP over other products that everyone didn't need to be licenced and a clear direction of where Smartsheet is heading. The whole new licencing model is also not very straight forward.
I think some big improvements are needed on backups, it is not easy to restore and would prefer a more snapshot of time and easier to undo changes that people have made. Importing from excel could be better executed with field pickers for things like dates and multiple worksheet excel documents.
Adding a new user is clunky and doesn't always work, have had to add people twice as the first time didn't work then the endless refreshing of pages to get the change/addition to happen.
Dashboards need to be more powerful and are a bit basic.
I think some big improvements are needed on backups, it is not easy to restore and would prefer a more snapshot of time and easier to undo changes that people have made. Importing from excel could be better executed with field pickers for things like dates and multiple worksheet excel documents.
Adding a new user is clunky and doesn't always work, have had to add people twice as the first time didn't work then the endless refreshing of pages to get the change/addition to happen.
Dashboards need to be more powerful and are a bit basic.
What problems is the product solving and how is that benefiting you?
I run PMO through it and all project delivery, workpackages etc.... it brings project teams together.
Effortless Project Management with Maximum Impact
What do you like best about the product?
I love using Smartsheet for project management because it keeps projects on track by effectively sharing task details, status updates, and highlighting any risks or dependencies. The ability to automatically notify people of tasks and updates is something I truly appreciate. I find it remarkably easy to use, and it also allows me to share project information seamlessly with clients, enhancing their understanding and collaboration. I particularly value the status and color coding feature, which helps in organizing tasks with timing dependencies already calculated, making project management straightforward. The initial setup was super easy, which made the transition to using Smartsheet wholly positive. I wholeheartedly recommend it to others and often find myself suggesting it to friends and colleagues due to how effective and user-friendly it is.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet to keep projects on track by sharing tasks, details, status, risks, and dependencies. It automatically notifies people of tasks and updates, making it easy to use and share with clients.
Streamlined Team Communication with Cloud-Based Automations
What do you like best about the product?
I love how Smartsheet's automations allow me to streamline communication with other teams without the need to manually send messages or emails. This feature is particularly helpful as it automatically sends email notifications when a business process is completed, ensuring that relevant teams are informed and can move on to the next stage seamlessly. Additionally, I appreciate how Smartsheet is more intuitive when it comes to communicating with teams, which, coupled with its cloud-based functionality, makes it ideal for remote working. The initial setup was easy, which further enhances its usability and efficiency.
What do you dislike about the product?
I dislike that when moving rows over to other sheets in Smartsheet, it includes unnecessary columns that are not needed on the other sheet.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for automating processes, enabling seamless team communication without manual effort and aiding remote work with its cloud-based setup.
Exceptional Mobility and Clarity, Solves Problems Effortlessly
What do you like best about the product?
its mobility, clarity and ability to solve many problems
What do you dislike about the product?
If you get used to the bindings, then everything is very good
What problems is the product solving and how is that benefiting you?
use of the plan, schedule and monitoring of reporting documentation
Essential for Streamlined Construction Management
What do you like best about the product?
I love using Smartsheet for its automation features, which allow me to set intuitive rules that help report activities efficiently. This feature is particularly beneficial in my lean setup, as it pings the right stakeholders when certain conditions are met, ensuring smooth operations without an ornate software stack. The ability to track overall activity on a sheet, as well as activities per cell, is extremely valuable for maintaining oversight. Additionally, I really appreciate the ease with which I can prepare Gantt charts for waterfall project schedules. This functionality makes controlling dependencies much more straightforward, especially when compared to alternatives like Microsoft Project or Primavera. Smartsheet integrates seamlessly with tools such as Outlook, Windows, Bluebeam PDF, and Excel, which enhances its utility in my project management tasks. Finally, the availability of templates makes the initial setup moderately easy, allowing for a quick and convenient start.
What do you dislike about the product?
I don't love the recent modernization of the Smartsheet UX. It feels like it's lost functionality, and having to relearn where everything is has been a disturbance. Although the previous interface was dated, I had become comfortable with it over time.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to centralize my project portfolio, track task status, and maintain project schedules, allowing me to view both the overall picture and project specifics. Automation features notify stakeholders efficiently, enhancing project management in a streamlined manner.
Effortless Project Organization and Tracking
What do you like best about the product?
it helps organise and track the development of a project effectively
What do you dislike about the product?
that it needs a license and is not free for everyone to enjoy this great product
What problems is the product solving and how is that benefiting you?
tracking progress with multiple developers
Effortless Project Alignment with Intuitive Gantt View
What do you like best about the product?
I love how Smartsheet aligns project timelines across departments, which is crucial for maintaining cohesion in team-based projects. I especially like the Gantt chart view, as it works visually as the quickest way to understand where we are on a project timeline, making it easy to track progress and manage time effectively. I appreciate that when I change the date for one item, it automatically adjusts the timeline for the whole project, saving me a considerable amount of time and ensuring accuracy across projects. The overall setup of Smartsheet was fairly easy, which minimizes the initial hurdles of getting started. I find these features significantly enhance productivity and facilitate efficient project management, which is why I'd highly recommend this tool to others, evidenced by my perfect recommendation score of 10.
What do you dislike about the product?
I find the login process could be improved. It keeps asking me to use my old email.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to align project timelines across departments with ease. The Gantt chart view quickly shows project status, and auto-updating timelines save time when changes are made.
Efficient Project Tracking for Cross-Functional Teams
What do you like best about the product?
An efficient way to track projects and deliverables in cross functional teams
What do you dislike about the product?
Sometimes the cost of adding users is prohibitive.
What problems is the product solving and how is that benefiting you?
Tracking construction and upgrade projects to infrastructure
Perfect for Daily Work but Sometimes Slow
What do you like best about the product?
I like how Smartsheet works and appreciate how fast it is, which allows me to perform my tasks efficiently. It is perfect for its purpose and I have not encountered any significant issues that negatively impact my experience. Additionally, I give it a high recommendation because I consider it an outstanding product.
What do you dislike about the product?
Sometimes Smartsheet is a bit slow.
What problems is the product solving and how is that benefiting you?
n/a
Easy Dashboard Creation and Sharing. However its Pricey and the dashboards are not very broad.
What do you like best about the product?
Its easiness to create a sheet and transform it to something shareable and viewable (dashboards) by other users with access control
What do you dislike about the product?
The price of the product.
The charts are not very broad. It is not very flexible to add new charts or to customize them.
The charts are not very broad. It is not very flexible to add new charts or to customize them.
What problems is the product solving and how is that benefiting you?
It helps me to easily and readily create a data set and some dashboards to present to other colleagues. This allows them to interact with it without the possibility for them to wrongly update the file.
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