Smartsheet
SmartsheetExternal reviews
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Smartsheet is an easy-to-use tool, despite limitations in multi-project management.
What do you like best about the product?
Smartsheet is easy to use and it is possible to create a Gantt chart quite quickly. After completing the initial tasks, you can easily make changes and adjust the actual duration of each task, allowing you to compare this data with the initial forecasts. It is also possible to directly import an Excel file into Smartsheet, which greatly facilitated my handling of the software when I first started.
Today, I use it weekly to track my projects.
Today, I use it weekly to track my projects.
What do you dislike about the product?
The visualization of multiple projects becomes tedious when there are a large number of cells to manage. Additionally, when a task is assigned to multiple collaborators, it is not possible to distinguish their respective FTE, which complicates the overall management of FTE. Finally, customer support sometimes lacks responsiveness to our requests.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to track all our company's projects in detail, helps us improve in the implementation of new projects, and be more precise with our deadlines.
Effortless Project Management with Smartsheet’s Intuitive Interface
What do you like best about the product?
What I like best about Smartsheet is its user-friendly interface and intuitive design. Even though I’m not PMP-certified, I find it very easy to build, track, and manage complex projects. The platform allows me to visualize timelines, assign responsibilities, and follow progress without needing deep technical or project management expertise. It truly simplifies project coordination and keeps everything organized in one place.
What do you dislike about the product?
The navigation within columns can sometimes be distracting compared to Excel. Whenever I need to check specific details or analyze data more closely, I often end up exporting the sheet to Excel to do it there. Ideally, Smartsheet should allow for a smoother and more flexible in-platform data review experience, so everything can be done directly without the need for exporting.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us improve data governance and ensure data synchronization across teams by centralizing everything in one location. It serves as a single focal point for all users, making collaboration, updates, and tracking much more efficient. This has reduced duplication of work and improved transparency across different departments.
Versatile Project Management, But Pricing Not Ideal for Small Businesses
What do you like best about the product?
It is a very versitile tool and excellent for project management
What do you dislike about the product?
I am not a fan of their subscription models, and I find the prices unsuitable for a small South African business like mine.
What problems is the product solving and how is that benefiting you?
I personally use it for project management, financial management, and keeping track of bookings. One major advantage for me is the ability to upload attachments directly to row entries.
Versatile Project Management with Powerful Automation, But Support Needs Improvement
What do you like best about the product?
Smartsheet is A great for its adaptable project management views and easy-to-use automation that simplify workflows. It offers versatile project views and powerful no-code automation with seamless integration making it a comprehensive tool
What do you dislike about the product?
Customer support is not great on this platform and pricing is a bit confusing
What problems is the product solving and how is that benefiting you?
Smartsheet addresses the challenge of scattered project management by offering adaptable task tracking, automation, and seamless collaboration features. As a result, users can maintain organization, increase efficiency, and boost team productivity.
Fast, Informative Platform with Annoying Log-In Process
What do you like best about the product?
Speed and quantity of information to be use
What do you dislike about the product?
Long logging time with the need to refresh to push changes
What problems is the product solving and how is that benefiting you?
Invoicing, internal processes
Smartsheet Makes Project Tracking Effortless for Excel Users
What do you like best about the product?
Smartsheet is basically a Microsoft Excel in a web format. A as a result it is easy to use for people with Excel knowledge. Cell in different sheets can be easily linked between various sheet, so that when you update date in project plan, the date on the overall tracker changes automatically. In our organization we use Smartsheet on a daily basis.
What do you dislike about the product?
Sometimes Smartsheet can look a bit bulky with lots of different information.
What problems is the product solving and how is that benefiting you?
In our organization we are using Smartsheet to track project progress, assign resources and project reporting. We've created customer dashboard which takes dates from project plans and input them into dashboard, this feature makes customer reporting much easier.
Well-Defined and Easy to Use
What do you like best about the product?
This product is very well designed and user-friendly. I really appreciate that I can load pages filled with information without experiencing any lag, which makes the overall experience much smoother.
What do you dislike about the product?
Right now, I am unable to access the software. It keeps giving me an error and displays a message saying the issue is due to connectivity problems or ongoing updates. Since this tool is essential for our tracking needs, it would be helpful to receive advance notice before any updates take place.
What problems is the product solving and how is that benefiting you?
The main advantage for me is its task management feature, which helps clarify who is responsible for each task and when it should be completed. This has made it much easier for me to handle tedious and confusing assignments.
Excellent Collaboration, But Needs Offline App Option
What do you like best about the product?
being organized and the ability to seamlessly share/collaborate with colleagues
What do you dislike about the product?
That it's online based only. it'll be great if there is an app with an offline mode.
What problems is the product solving and how is that benefiting you?
Collaborating with many users using the spreadsheet calculation and project management together.
Excel-Like Simplicity with Great Collaboration Features
What do you like best about the product?
Similar to excel, less learning curve
Support sharing and collaboration among project members
Support sharing and collaboration among project members
What do you dislike about the product?
not yet known. But several users mentioned the high cost and complex licensing model
What problems is the product solving and how is that benefiting you?
better shared worksheets functions
Versatile with Room for Improved Integration
What do you like best about the product?
I appreciate Smartsheet's capability to handle multiple work streams and its ability to be shared easily across teams that are not all part of the same organization. I also find the consulting hours included in the package incredibly beneficial, as they helped streamline our dashboard and optimize how we set up the roll-up of information. Moreover, I value the feature that allows building out dependencies within the worksheet, enabling us to see the ripple effect when things are pushed back. Additionally, the ability to tag milestones and risks and have them roll up clearly into a dashboard is particularly useful. Overall, Smartsheet provides an essential overview for the work we do, which I find very helpful.
What do you dislike about the product?
I find that the integration between Smartsheet and Google Suite is not smooth, making Smartsheet feel like a standalone tool for our projects, rather than being incorporated into our everyday tools. This lack of integration means it's not consistently used for all tasks by everyone involved. Additionally, there is a notable upfront time investment required, which can be a hurdle initially. Another aspect I wish were different is the absence of voice features that could facilitate task management on the go, turning voice inputs into task lists.
What problems is the product solving and how is that benefiting you?
Smartsheet provides an essential overview and helps manage multistakeholder projects by handling multiple work streams and enabling easy information roll-up for clear dashboards.
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