Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Well-Organized Data, Perfect for Large Projects, Easy to find data
What do you like best about the product?
The data is easy to find. it is disciplined and well organized. Additionally, it is convenient to bigger projects where demand is required. Similarly you can find everything in single page, its awesome.
What do you dislike about the product?
The searching option is useless. For example, when you put CTRL + F, it begins to ask useless commands like type, location etc. it should immediately search to the present page like MS word does. Similarly it should only ask for permission one time.
What problems is the product solving and how is that benefiting you?
For example, i use this for my daily tasks. Its super fast and convenient. It is beneficiary when i have to search something. All is available in one page and you can search and find relevant data. The expanding command is super cool.
Handy Automation for Bookings, But Speed and Date Format Need Improvement
What do you like best about the product?
The automation is really handy! We use this frequently for booking vehilce repairs and it advises our drivers the dates of bookings without needing to send reminders.
What do you dislike about the product?
It can be a bit slow! We are about to move the forms to a new sheet to see if that speeds things up. Also the date format changes to US date which can be confusing.
What problems is the product solving and how is that benefiting you?
Bookings of vehicle maintenance and requests by drivers for work to be done without need to speak to the team directly
Great Project Management Tools, Occasionally Slow Connection
What do you like best about the product?
Friendly ecosystem including a lot of tools to manage projects and teams workflow.
What do you dislike about the product?
Sometimes slow connexion. Application on smartphone not available without added fees.
What problems is the product solving and how is that benefiting you?
Plan view for the teams, better visibility on tasks for everyone.
Easiest Project Management Tool I've Used
What do you like best about the product?
Ease of use compared to other Project Mgmt tools
What do you dislike about the product?
Licensing across our organization being so light means extracting rather than sharing
What problems is the product solving and how is that benefiting you?
Smartsheets easy to use system allows me to manage projects of course but I've additionally begun using it for Work & Task Management which is a god send!
Streamlined Workflows and Team Collaboration Made Easy
What do you like best about the product?
We have set up workflows and approvals for certain aspects required for our department, eliminating the need of sending e-mails and following up on outstanding items as the workflows generate prompts to follow up and list everything in a central easy to understand sheet/schedule.
It has also allowed us to set up team based schedules/sheets that several users can work with at the same time.
The smart sheets build in log files and line history also greatly assists us with our internal and external audit requirments.
We use it daily and smart sheets has standardized the way we process information and documents in the department and ensuring that items are followed up and resolved in set deadlines.
The implementation and set up of Smart sheets was simple enough that we didn't need to involve customer support to assist us.
It has also allowed us to set up team based schedules/sheets that several users can work with at the same time.
The smart sheets build in log files and line history also greatly assists us with our internal and external audit requirments.
We use it daily and smart sheets has standardized the way we process information and documents in the department and ensuring that items are followed up and resolved in set deadlines.
The implementation and set up of Smart sheets was simple enough that we didn't need to involve customer support to assist us.
What do you dislike about the product?
We would like to set up drop downs for certain fields utilized in standardizing how information is done and presented, but we are currently having issues with the data shuttles due to the volume of information we need to include on the drop downs.
What problems is the product solving and how is that benefiting you?
Standardizing how we process the documents we require to collaborate on.
Setting up workflows to confirm correctness of information and approvals.
Ability to set up deadlines and tracing that task are completed, also logging dates when items are attended to so we can pick up turn around times, identifying where we are experiencing delays.
Ease of access of historic documents lined to lines on the sheets using filters
Setting up workflows to confirm correctness of information and approvals.
Ability to set up deadlines and tracing that task are completed, also logging dates when items are attended to so we can pick up turn around times, identifying where we are experiencing delays.
Ease of access of historic documents lined to lines on the sheets using filters
Great for Collaboration, But UI Feels Outdated and Some process are Clunky and Time Consuming
What do you like best about the product?
its a relatively easy, central way to collaborate with colleagues on worksheets, and fill in forms for processing
What do you dislike about the product?
manual save, clunky ui, outdated multi step processes to try to do most things. Having been used to using apple ios the ui and functionality seems unnecessarily difficult and clunky.
What problems is the product solving and how is that benefiting you?
Easy central repository for collaborating on team based work
User-Friendly Interface, But Notification Overload
What do you like best about the product?
I liked how easy it was to use and how logical the interface was.
What do you dislike about the product?
Too many notifications and alerts sent throughout the day.
What problems is the product solving and how is that benefiting you?
Helping me organize all my tasks in one place.
Helpful tool for every day planning, tracking and organization of tasks
What do you like best about the product?
Extremely end user friendly, clear overview and helpful tools
What do you dislike about the product?
limitations with the sheets, some Excel functions like merging, splitting a cell would be extremely helpful
What problems is the product solving and how is that benefiting you?
Smartsheet streamlines project management, improves team collaboration, and tracks progress. It helps me stay organized, save time, and make better decisions.
SmartSheet has become an essential part of my workflow
What do you like best about the product?
I’ve been using SmartSheet for 4–5 years to coordinate projects across multiple departments, and I have to say the experience has been surprisingly positive. It has gone through several upgrades over time. What I like most is the combination of a spreadsheet-style interface and automation features — it’s like using Excel, but with a brain that understands workflow.
The ability to add comments, attach documents, track changes, organise tasks, and send notifications makes collaboration much easier. I especially appreciate that everyone on the team can see real-time progress without the need for endless email threads.
Overall, SmartSheet has become an essential tool for organising work and facilitating communication within the team.
The ability to add comments, attach documents, track changes, organise tasks, and send notifications makes collaboration much easier. I especially appreciate that everyone on the team can see real-time progress without the need for endless email threads.
Overall, SmartSheet has become an essential tool for organising work and facilitating communication within the team.
What do you dislike about the product?
The interface design could be improved a bit, but that’s mostly a matter of personal preference, so it doesn’t really affect my overall impression or rating of the app.
What problems is the product solving and how is that benefiting you?
SmartSheet helps us centralise project information and keep all departments aligned. It replaced dozens of separate spreadsheets and email threads with one shared workspace. Thanks to task tracking, automation, and real-time updates, we’ve reduced delays and improved overall visibility across projects.
Smartsheet: Flexible, Powerful, and a Game Changer for Team Collaboration
What do you like best about the product?
I really like how flexible and easy to use Smartsheet is. It feels familiar like a spreadsheet, but it’s much more powerful when it comes to managing projects and keeping teams organised. The ability to collaborate in real time, track progress, and automate workflows has made a big difference in how efficiently my team works. Smartsheet’s automation features and customisable views are game changers. I can switch between grid, Gantt, calendar, or card views depending on what I’m working on, and I love how it all stays synced. The automated alerts and reminders keep everyone on track without needing constant follow-ups.
What do you dislike about the product?
There’s a bit of a learning curve at first, especially when setting up more advanced automations or complex dashboards. Some of the formatting options can also feel limited compared to Excel, and large sheets can get a bit slow to load if there’s a lot of data or formulas. Pricing can be on the higher side for smaller teams, but the value and features generally make up for it.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us stay on top of deadlines and maintain a clear overview of all our projects in one place. It’s made it much easier to track progress, assign tasks, and see where things stand without having to chase updates. The automated reminders and notifications help keep everyone accountable, and the dashboards make it simple to spot bottlenecks or upcoming deadlines. Overall, it’s improved our team’s organisation, communication, and ability to deliver projects on time.
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