Smartsheet
SmartsheetExternal reviews
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Top notch for data collection
What do you like best about the product?
SmartSheet is an easy-to-use tool. Multiple members can review all data and information in real-time!
What do you dislike about the product?
It may take some time for data to appear on the system though this happens on a blue moon.
What problems is the product solving and how is that benefiting you?
We use SmartSheet for data collection in a school setting. It is easy to upload students' data and important events occurring throughout the year.
So easy to use, shared docs for multi-site teams
What do you like best about the product?
Smartsheet makes data collection, project management and order forms so easy. Within minutes, you can create a template and provide access to team members or share a URL. I recently learned about the Smartsheets Gantt Chart function, which has been a game changer in project management.
What do you dislike about the product?
The only challenge I have is the URL length when sharing a data collection form, as some platforms have a character limit, but this is easily overcome using a third-party URL condenser.
What problems is the product solving and how is that benefiting you?
Project managing the tasks within strategic plans for multiple teams can be challenging, particularly when allocating shared resources. Using the Gantt Chart function has been a game changer in both scheduling of work, and visibility for stakeholders.
Recommendations to others considering the product:
Smartsheet is an excellent tool for collecting information, project management and collaboration across sites. The greatest advantage is the intuitive, no fuss functionality. Smartsheet does what you need, and does not require high level technical skill from your team. Highly recommend.
A fast, functional and fun product to map our your project timelines in a whim!
What do you like best about the product?
Smartsheet is extremely intuitive and I love the fact that I can duplicate my existing templated timelines to whip up a new project timeline in the matter of minutes. I especially like that I can split up my phases and conceal and hide them under drop-downs so that when I need to share these to clients/internal colleagues, I can target/separate those accordingly to audience.
What do you dislike about the product?
I absolutely hate the fact that Public Holidays are not factored into Smartsheet - this is an utter annoyance because I have to manually calculate these myself and add these as part of that phase/tasks duration. Please give us an option to add these across regions, please! For example, I map out timelines across different locations (Australia and New Zealand) and I would love for it to be able to populate the public holidays so I don't have to calculate these myself. This would enable some more accurate forecasting and help me crunch out these timelines faster!
What problems is the product solving and how is that benefiting you?
Allowing me to add dependancies, I'm able to accurately forecast when deliverables are able to be completed and ultimately, the critical path. Smartsheet has also supported me in providing realistic expectations of project deliveries to my clients due to their dependancies (i.e, if you provide us x dependancy by x date, then we could bring in the timelines, or vice versa, if you provide this late, this is going to stretch our timeline out and we won't be able to get to market at the desired timeline).
Recommendations to others considering the product:
Create a standard baseline timeline template and duplicate this to churn your timelines out faster!
We rely on Smartsheets for our project tracking
What do you like best about the product?
The ability to create timelines with dependencies and share those timelines with our clients. It keeps us on track and really streamlines our communications with clients. Within the sheets we like being able to drag entire lines around, which excel cannot do. That function gets used a lot.
What do you dislike about the product?
Inability to hide rows. Resorting to creating a rule is difficult and not nearly as user friendly as hiding rows like excel can.
What problems is the product solving and how is that benefiting you?
It allows us to build product development and production plans with dependent dates and share that with our clients. They can view the progress at any time, cutting way down on calls and emails asking for updates. It allows the team to manage key data, like inventory and costs like tracking shipping costs so it is quick to access when doing price reviews. Our contractors also keep their timecards on Smartsheets.
Smartsheet has become an invaluable tool for my daily tasks
What do you like best about the product?
Smartsheet is very intuitive, so users can ramp up quickly.
With proper user adoption, Smartsheet becomes the "source of truth" for projects I'm managing.
Considering these projects include up to 30 different resources (co-workers, client Subject Matter Experts, and third-party integrated service vendors) Smartsheet allows all stakeholders access to the latest detail on all aspects of a project without having to hunt through email.
Using Comments/Conversations in Smartsheet allows a single continuous thread for any given topic, so you have one place to go for the latest and greatest info on any specific issue.
Sheet Summaries allow you to compress the level of detail needed for higher-level reporting directly within a sheet.
Reports & Dashboards mesh data across multiple sheets (aggregate resource loads, capacity across all projects, aggregate sales pipelines across multiple products or service lines, etc.) allowing a stakeholder one-stop-shopping for items that may exist in multiple sheets.
Automation workflows allow stakeholders to be notified of critical events (changes to resources on a task, changes to due dates, tasks that are late or upcoming within the next XX days, etc.) without a PM having to manually initiate the action item. These workflows can employ if/then conditional logic to take different actions based on specific conditions, certain dates being reached, etc.
I wish I had found Smartsheet at the BEGINNING of my career. At this point, I'm simply thrilled that we found it!
With proper user adoption, Smartsheet becomes the "source of truth" for projects I'm managing.
Considering these projects include up to 30 different resources (co-workers, client Subject Matter Experts, and third-party integrated service vendors) Smartsheet allows all stakeholders access to the latest detail on all aspects of a project without having to hunt through email.
Using Comments/Conversations in Smartsheet allows a single continuous thread for any given topic, so you have one place to go for the latest and greatest info on any specific issue.
Sheet Summaries allow you to compress the level of detail needed for higher-level reporting directly within a sheet.
Reports & Dashboards mesh data across multiple sheets (aggregate resource loads, capacity across all projects, aggregate sales pipelines across multiple products or service lines, etc.) allowing a stakeholder one-stop-shopping for items that may exist in multiple sheets.
Automation workflows allow stakeholders to be notified of critical events (changes to resources on a task, changes to due dates, tasks that are late or upcoming within the next XX days, etc.) without a PM having to manually initiate the action item. These workflows can employ if/then conditional logic to take different actions based on specific conditions, certain dates being reached, etc.
I wish I had found Smartsheet at the BEGINNING of my career. At this point, I'm simply thrilled that we found it!
What do you dislike about the product?
Reports should allow a user to drill directly into the row from the source sheet via hyperlink or "Link from a cell in another sheet" as you can within Sheets.
When drilling down to a row, the screen focus should bring you to the row.
The above link to source Row should be available through Control Center so that templates rolled out dynamically include the necessary Row URL's
When drilling down to a row, the screen focus should bring you to the row.
The above link to source Row should be available through Control Center so that templates rolled out dynamically include the necessary Row URL's
What problems is the product solving and how is that benefiting you?
Visibility across the organization for resource allocation, sales pipeline, project pipeline $ and hours, consistent project management through the use of project template folders, exception management instead of hunting for potential problems, automated workflows
Smartsheet review
What do you like best about the product?
I like the ability to collaborate on scheduling tasks with other team members as well as the ease of creating schedules and assigning tasks. The customizing features help to create a very professional finished look for work that is shared to others outside of our organization
What do you dislike about the product?
The things I dislike with Smartsheet are that I do not agree with the limit to sheets per account. This creates a confusion of whether you are selling software or cloud space
What problems is the product solving and how is that benefiting you?
The problems we are solving at RGC with Smartsheet are ability to convert a Gantt chart from a timeline to a calendar, and this is helpful when in discussion with differing parties.
Recommendations to others considering the product:
We looked around and tried some other programs for the functions we needed and everyone at our firm decided that Smartsheet worked the best, and fulfilled the needs we had. I can not say enough about how much the ease of creating schedules with Smartsheet has helped even our least computer literate team members.
Real Estate Schedule and Budgets
What do you like best about the product?
The best thing for our team in Smartsheet is to have our various real estate transactions and construction schedule in one place. The alerts make sure we do not miss our targets and help us keep our projects on time or ahead of schedule! The mobile app is a bonus where we can be at a project site and easily review and adjust schedules as necessary. We now use the RAID (Risk, action, decision, in progress) log for each of our projects and use that to run our project meetings, so we focus on the items that need our attention.
What do you dislike about the product?
I understand why they can't but it would be beneficial to be able to export budgets with formulas in the sheet.
What problems is the product solving and how is that benefiting you?
The big problem we are solving is eliminating late contract dates. With our schedules and alerts being utilized, we know well in advance what our next target dates are to make sure we reach them! Benefits: TIME SAVING by having all project schedules in one place and accessible to our whole team any time, any where.
Recommendations to others considering the product:
The implementation for us as a commercial real estate developer, was easy. There are a lot of moving pieces and even after 3 years we are still making changes to our Smartsheet process. But it is well worth the change.
Smartsheet is necessary for success.
What do you like best about the product?
Smartsheet makes it easy to organize projects, which is crucial in our line of work where there's so many moving parts. To be able to see progress is a function that can't be understated. SmartSheet is also extremely easy when you get into the hang of it, we use it every single day for project management.
What do you dislike about the product?
The only dislike is how the screen size affects the width of SmartSheet. It has sometimes created issues for remote working when away from managers, but it's been an easy thing to get over.
What problems is the product solving and how is that benefiting you?
Smartsheet solves significant project workflow problems, such as confirming whether or not a specific task has been accomplished. It's easy to see what has or hasn't been completed, allowing for full transparency within the project between management and employees. The ability to have a space to write out specific tasks and instructions with due dates, users, timelines, etc., makes the project much easier to manage and complete.
Recommendations to others considering the product:
Consider reading tutorials since just guessing is useless.
Excellent Organization Tool
What do you like best about the product?
The vast array or organization tools and the Task Lists. I also love the ability to build out project schedules as these have become super useful for our company and projet a great outline of where teach project stands and what is remaining to complete. Smartsheets keeps me very organized and allows our team meetings to be very efficient and productive.
What do you dislike about the product?
Haven't found really any aspects that I "dislike" yet. We've been using it for several years and will continue using it for project management, schedules and developments, creating and managing individual and team tasks, and much more. I haven't really reached out to customer support for anything in the past, so I don't have much comment on how good their customer support is.
What problems is the product solving and how is that benefiting you?
We are solving issues that we've had with filing documents with the city to get our development projects entitled, we're collaborating on solutions for internal issues, and we're making sure to stay on top of all of our investment materials and investor relations. We've benefitted heavily from the schedule tracker and task lists.
Wonderful project management and collaboration tool
What do you like best about the product?
It is a very versatile program. It you are familiar with Project or Excel, you
What do you dislike about the product?
We have not come across any dislikes yet.
What problems is the product solving and how is that benefiting you?
We are able to collaborate in a way we never thought possible.
Recommendations to others considering the product:
Nothing at this time. We really love the product and additional employees continue to request access to the prodcut.
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