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Amazing
What do you like best about the product?
The information about your calls, topics covered, words used, time spent talking is unbelievable.
What do you dislike about the product?
The ability to speed up calls to chipmunk like levels isn't really helpful
What problems is the product solving and how is that benefiting you?
Evaluation of calls through automated AI
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MARKET DEVELOPMENT REP
What do you like best about the product?
WHAT I LIKE BEST ABOUT GOING HAD TO BE THE ABILITY TO SKIP TO CERTAIN PARTS OF THE CONVERSATION
What do you dislike about the product?
THERE WERE SOME CALLS THAT DID NOT GET RECORDED
What problems is the product solving and how is that benefiting you?
I DO NOT HAVE TO GO THROUGH AN ENTIRE CALL WITH A SALES REP TO ASK ABOUT CERTAIN PAINPOINTS - I CAN SKIP TO IT
Gong at Clio
What do you like best about the product?
Being able to tag my manager on a specific part of a call for feedback.
What do you dislike about the product?
I haven't encountered anything I dislike yet. Faster call review!
What problems is the product solving and how is that benefiting you?
Customers lying! Call review for new reps
Gong Review
What do you like best about the product?
I like that you are able to go back and take notes on your call, review the call to coach yourself, and share any good tactics on calls with co-workers.
What do you dislike about the product?
At this point, I cannot find much that I dislike.
What problems is the product solving and how is that benefiting you?
Problems of forgetting to write certain notes on a call and not being able to coach yourself. Not being able to review over.
Sales Development Rep
What do you like best about the product?
Listening to my old calls for training and coaching
What do you dislike about the product?
I didn't have access at first so some of my older calls are not available for coaching
What problems is the product solving and how is that benefiting you?
Helping with talk tracks in my own calls to get better everyday
Gong Review
What do you like best about the product?
Very easy to use and highly recommended when you need to review your calls
What do you dislike about the product?
It can be slow to load and sometimes can slow down the computer
What problems is the product solving and how is that benefiting you?
Needing to review calls that will have a direct impact on commission and quota. This way it is not subjective
Account executive
What do you like best about the product?
Functionality. Really able to to what i need.
What do you dislike about the product?
All good. nothing at this point that i dont like.
What problems is the product solving and how is that benefiting you?
Training and note taking
Blake's Gong Review
What do you like best about the product?
I like that it breaks down the call into specific segments and that I can search directly for anything I said.
What do you dislike about the product?
I don't like that Gong is a participant on calendar invites, especially when a prospect can see it after hitting reply all.
What problems is the product solving and how is that benefiting you?
I am trying to understand words I say too much and how to overcome certain objections.
Business Development Rep
What do you like best about the product?
I like being able to search for phrases from a call as well as review the percentage of time I spent talking vs.the prospect/customer
What do you dislike about the product?
there is really nothing I dislike, it is a fantastic product
What problems is the product solving and how is that benefiting you?
We utilize gong weekly in my 1 on 1's with my manager. My team will share gong calls to provide examples of good talk tracks
Fantastic
What do you like best about the product?
Keyword search post-call is an awesome tool.
What do you dislike about the product?
Really nothing at all. Great product, easy to use.
What problems is the product solving and how is that benefiting you?
Conference calls made simple, transparent and easy to navigate
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