Extremely useful and user friendly tool for call captures
What do you like best about the product?
The AI tool that summarizes the bullet points in the agenda and the summary of follow up items
What do you dislike about the product?
I think the AI tool could be improved. I still keep manual notes and use the Gong notes as a gut check, not the end all be all for full reliability.
What problems is the product solving and how is that benefiting you?
summarizing calls so I can have an additional source of information in maintaining customer profiles
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