Not just a call recording software
What do you like best about the product?
Deal boards are super helpful for deal reviews and pipeline management at scale. Additionally, call recordings are super easy to navigate.
What do you dislike about the product?
Can't think of too many examples on the call recording side. Engage has some kinks to work out to catch up to the more established players, but most of the missing features were on the roadmap when we took a look and should be built out by now.
What problems is the product solving and how is that benefiting you?
There's no longer any disagreement about what happened on a sales call (recording). It's faster for leadership to get caught up on a deal (conversation summaries, transcript, navigation) and spend deal reviews on brainstorming vs. progress updates. Ability to manage 20-30 active deals per rep on a given day (deal board).
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