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Smooth Process and Fast Support Make It Stand Out
What do you like best about the product?
Smooth process, fast support, clear platform
What do you dislike about the product?
I don't really have anything what i dislike about Scytale
What problems is the product solving and how is that benefiting you?
Scytale helped us in getting ISO certified which saves us a lot of time and effort to comply with our own customers. The process is much smoother now
Streamlined Audits with Scytale
What do you like best about the product?
I love how Scytale streamlined the entire process for SOC 2 and ISO 27001, making it incredibly easy to prepare for successful audits. The platform's user-friendly interface and the ability to monitor every stage provide clear visibility of what is required and track progress seamlessly. Additionally, I appreciate the outstanding support provided by our contact person, Romy Spencer, who has been instrumental in guiding us through the process. The initial setup was incredibly easy, and the overall efficiency of the platform makes it highly recommendable. The quick response to issues, such as fixing broken automations promptly, demonstrates the reliability and support efficiency that adds to the product's value.
What do you dislike about the product?
Some of the automations broke but they fixed it very quickly.
What problems is the product solving and how is that benefiting you?
Scytale streamlines our SOC 2 and ISO 27001 processes, preparing us for successful audits with easy-to-use stage monitoring. It ensures we know exactly what to prepare, easing the audit process.
Dashboard App and Weekly Scheduling Make Work a Breeze
What do you like best about the product?
The dashboard app helps me progress, and Robin and I close the weekly work schedule, which works well.
What do you dislike about the product?
The dashboard notification should be fixed - I see them after I click and they don't dissapper.
What problems is the product solving and how is that benefiting you?
One place to manage all policies, central control of all my company's audit and security issues
Exceptional Service and Efficiency from Day One
What do you like best about the product?
Scytale understood our needs from 1st meeting and was extremely helpful andefficient. Implementation was easy and the instructions was super clear. Nicole Alvaro has been super helpful, she has guided trough everything and been available whenever any questions raised.
What do you dislike about the product?
Nothing. The only thing I can think of regarding improvements was the forms I had to fill in - it had questions about MacOS while I am a Windows user. Nothing to even mention but this form force me to write something
What problems is the product solving and how is that benefiting you?
Helped us to efficiently handle all the controls.
Scytale | Knowledgeable and User-Friendly
What do you like best about the product?
Working with the Scytale team was a fantastic experience - they are very knowledgeable about the product and audits, and very quick to assist with any questions we had.
The dashboard and usability of the Scytale platform was very user-friendly.
The dashboard and usability of the Scytale platform was very user-friendly.
What do you dislike about the product?
The system is sometimes very slow (not my internet, other users had similar issues), and sometimes the system did not work altogether - an issue on their backend.
What problems is the product solving and how is that benefiting you?
Scytale assisted us in gaining our SOC2 Type 2 and ISO27001 certifications.
Simplifies Audits with Intuitive User Interface
What do you like best about the product?
I love Scytale because it is immensely beneficial for maintaining ISO and SOC compliance, enhancing our ability to navigate through audits with ease and full visibility. The system is intuitive and user-friendly, allowing us to clearly understand our tasks and monitor our progress towards completion. Additionally, I appreciate how all necessary information is centralized in one location, making it abundantly clear what is required for audits. The initial setup was easy, which further adds to its convenience. Our representative from Scytale was outstanding in guiding us through the audits for ISO and SOC compliance. She made the entire process smooth and efficient, providing clear direction and continuous support. We’re very happy with her professionalism and the results we achieved. Highly recommended!
What do you dislike about the product?
I dislike the minor bugs in the UI, which could be improved for a smoother experience.
What problems is the product solving and how is that benefiting you?
I use Scytale for ISO and SOC compliance, which helps us go through audits easily with full visibility by centralizing information. It is intuitive, making it clear what tasks are necessary for the audit.
Outstanding Support and User-Friendly Platform
What do you like best about the product?
Our representative, Laura Quan, did an outstanding job guiding us through the process and helping us stay on track. Although the platform has a few quirks, it becomes very easy to use once you are familiar with it.
What do you dislike about the product?
The automatic integrations offer very limited configuration options, making them feel like an all-or-nothing solution. It would be helpful to have the ability to set exclusions for cases where the automatic evidence collection is inaccurate. It's frustrating to watch a control switch from pass to fail every time the automated processes run.
What problems is the product solving and how is that benefiting you?
Gathering all the policies and evidence into one location so that all members of the team, whether executive or technical can be active in the compliance process.
Exceptional Guidance and Effortless Simplicity
What do you like best about the product?
The platform makes the process much simpler. The professional guidance is unheard-of.
What do you dislike about the product?
Some user management were missing, but are now available.
What problems is the product solving and how is that benefiting you?
Cloud compliance and security
Streamlines ISO Audits with Ease
What do you like best about the product?
I really appreciate how Scytale structures the ISO audit process, making it straightforward to navigate through all the necessary items. It simplifies managing policies and updating them on the platform. The way Scytale connects control items with policies is very helpful, allowing me to trace and connect different items easily. This feature makes the process of ensuring compliance seamless and efficient. The platform provides clear descriptions for providing evidence, which avoids any ambiguity about what needs to be done. Additionally, the ability to allocate items to different owners and change due dates is incredibly useful for managing responsibilities and timelines effectively. Overall, the structured approach of Scytale makes auditing less daunting and more manageable.
What do you dislike about the product?
I find it inconvenient that there is no preview feature for uploaded evidence in Scytale. It requires me to download files each time to check their content, which is inefficient, especially when trying to ensure that current uploads are structured similarly to previous ones. A preview functionality would significantly enhance the usability and efficiency of handling documents on the platform.
What problems is the product solving and how is that benefiting you?
I use Scytale for structured ISO audits, making it easy to allocate responsibilities, update policies, and provide clear evidence, improving compliance traceability.
Exceptional Support and User-Friendly Experience
What do you like best about the product?
I really appreciate Scytale's excellent customer understanding and the support they provide. Whenever it's challenging to determine the required documentation for SOC2 and HIPAA certificates, the Scytale team is always ready to assist and clarify what auditors require. Their readiness to help at any time and the speed at which they provide the necessary information is impressive. I find the information they give to be clear and easy to understand, which significantly simplifies my audit processes. Furthermore, they were immensely supportive during the initial setup, which made the transition smooth. The interface of Scytale is very clear and user-friendly, contributing to its intuitive use. Overall, everything works well with Scytale, and I am highly satisfied with their service, recommending it with a perfect score of 10.
What do you dislike about the product?
All good
What problems is the product solving and how is that benefiting you?
I use Scytale to understand SOC documentation requirements, benefiting from their customer understanding and readiness to assist, making audits smooth and understandable.
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