My main use case for Conga Sign so far is to send documents to our merchants. A quick specific example of a document I've sent to my merchants using Conga Sign is the terms and conditions.
Conga Sign API
CongaExternal reviews
External reviews are not included in the AWS star rating for the product.
Digital signatures have replaced manual processes and save significant time for merchant documents
What is our primary use case?
What is most valuable?
Conga Sign offers ease of operations as one of its best features from my brief experience. Conga Sign's ease of operations comes from its speed. Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications. The kind of overhead that has been eliminated includes manual signatures.
What needs improvement?
Everything is satisfactory based on my initial experience. However, different languages would be a needed improvement.
For how long have I used the solution?
I have been using Conga Sign for five years.
What do I think about the stability of the solution?
Conga Sign is stable in my experience so far.
What do I think about the scalability of the solution?
Conga Sign's scalability is good from what I've seen or expect.
How are customer service and support?
Customer support looks good to me; I have had no interactions with them yet.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is my first solution; I did not previously use a different solution before Conga Sign.
How was the initial setup?
I purchased Conga Sign through the AWS Marketplace. My experience with pricing, setup cost, and licensing could be better.
What was our ROI?
I have seen a return on investment; I save a lot of time. I cannot really estimate how much time I'm saving now compared to before using Conga Sign.
What's my experience with pricing, setup cost, and licensing?
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Conga Sign.
What other advice do I have?
My advice to others looking into using Conga Sign is to use it to reduce time overhead. My company has a business relationship with this vendor other than being a customer; we are partners. I find this interview good and do not think anything should change for the future. I am providing this review a rating of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has improved document signing workflows and enables quick setup across teams
What is our primary use case?
I have used Conga Sign mostly on the sales part. For example, for the company called XYZ, we generate the document, and once the negotiation is completed, we need to send the document for the signing part, requiring a signing sequence: first to the customers, then to the business team, which means the XYZ company heads. We use Conga Sign for that, and if we have more than one or two signers, we can add all the predefined sign tags in the document itself or include custom sign tags while sending the document in the signature part.
What is most valuable?
Conga Sign is mainly used for signing documents from the customer side and the business side, providing a digital signature solution that is easy to configure, set up, and debug. From a business perspective, users can directly send for the signature manually using the tags.
The best features are that it is easy to sign and provides immediate email notifications. We receive emails immediately and the configuration takes less than 10 to 15 minutes, plus we can add tags to any PDF documents for signing.
Conga Sign has positively impacted my organization as it is a crucial part of many projects. In fact, we use Conga Sign in most of our projects directly.
What needs improvement?
From my perspective, there is no need for improvement as all projects have been completed quickly. If it were possible to send multiple documents for signatures immediately as a batch without having a user interface, that would be useful. For example, for one year, we need to send documents for signatures for additional terms and conditions, and if we had a setup for bulk signing, it would be more beneficial.
We mostly need to update the UI for bulk document signatures. If a feature for that were available, it would be more useful.
For how long have I used the solution?
I have been using Conga Sign for the past four years.
What do I think about the stability of the solution?
There have been no stability issues.
What do I think about the scalability of the solution?
Its scalability is good.
How are customer service and support?
Customer support is proactively working. If we raise any issue, we get immediate resolution, and I rate it 9.5 to 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use another solution previously. I implemented this application for customers rather than from the business side.
How was the initial setup?
Quick setup means that once we install Conga Sign, we go to Conga Sign setup from the App Launcher, and we can follow the step-by-step process on the left side, clicking one by one until it automatically sets up the signature part. For emails, we will have checkbox fields on the Conga Sign setup page; whoever needs signing can be selected with those checkboxes, allowing us to use that feature directly instead of writing code.
From the business side, we see that anyone can set up Conga Sign within 10 to 15 minutes without needing a developer, and we experience no issues with it. If more customization is needed, then we check with the product team from Conga.
What about the implementation team?
We deploy Conga Sign by installing it through the AppExchange and can install this application from any of the clouds, not limited to a specific one.
What was our ROI?
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
What's my experience with pricing, setup cost, and licensing?
I think Conga charges around $1 for one signature, but I am not exactly familiar with the cost for Conga Sign.
Which other solutions did I evaluate?
I did not evaluate other options. I have used Conga Sign straight away, although we also have DocuSign and Adobe Sign, we primarily use Conga Sign.
What other advice do I have?
The first thing is to compare the pricing and features of Conga Sign, as it is implemented purely from the Salesforce side, unlike DocuSign or Adobe Sign, which require integration with third-party applications. That is the best feature I can highlight about Conga Sign.
My company is a partner for Conga.
On a scale of 1-10, I rate Conga Sign a 10.
Conga Sign a Excellent and simplest tool for E-signature
-Supports File attachment.
-Supports parallel and serial routing.
-Support to send for e-sign for multiple users in a single transaction.
-Supports data sync from e-sign users into salesforce CRM.
-Supports integration through API to different clouds in salesforce CRM.
-Can integrate with Document generation, CLM and CPQ tools.
-simplest to configure.
- Supports document attachments from recipients of e-signature, which is reverted in salesforce and attached to relevant records in salesforce automatically.
-Supports Data Sync from e-signature documents into salesforce CRM fields.
-supports API integration to make e-signature facility available to other clouds rather than the Revenue cloud.
Efficient reliable and fast
Technical Consultant
The ability to create conga solution which fulfill customer requirements very well and the flexibility it have over its competitors.