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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jake S.

Highly Secure Password Manager & SSO Solution

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Keeper provides a very high level of security for my business and includes enterprise features which set it apart from the crowd.
What do you dislike about the product?
There are some small user interface items with the chrome browser extension such as the keeper "lock" icon overlapping icons that sometimes appear in web forms.
What problems is the product solving and how is that benefiting you?
I have been using Keeper as my main password manager for almost five years and it is a critical piece to my business as we manage passwords not only internally but for our customers as well. Keeper allows us to easily organize and manage access to our ever growing database of passwords.
Recommendations to others considering the product:
If security is your main concern then Keeper is the software of choice.


    Marketing and Advertising

Great tool for password management

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I like that it has an extension for Google Chrome and I can just click the icon on my browser, log in with my single password and it remembers all the others!
What do you dislike about the product?
I wish there was a mobile component as well, so I could easily log in from my phone and have the same access to my passwords regardless of device.
What problems is the product solving and how is that benefiting you?
It's so hard to remember my own passwords and also, within an organization, it was tricky to keep track of who changed which password and at what time. Now I don't have to worry about any of that!
Recommendations to others considering the product:
I would certainly recommend this tool for password management!


    Financial Services

Quick, Easy, Secure way to keep track of your organization's credentials

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
One of the big challenges in IT leadership is to keep track of mission critical credentials, and many of my own sensitive credentials. Keeper allows us a simple way to keep track, and share with those who need such information in a secure way.
What do you dislike about the product?
It would be nice to be able to provision business accounts with a way for the administration to access user accounts. We know there is a risk when user's hold sensitive account information and forget or don't share with their counterpart. That is hard to audit.
What problems is the product solving and how is that benefiting you?
It is a great way for IT to manage server, equipment, service and other account information. We have also found it to be an excellent place to store sensitive data such as SSL private keys and router configurations.


    Tristan P.

Overall a decent software.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Keeper is a very simple to use GUI and the settings that are available for administrators to manage other users are very helpful.
What do you dislike about the product?
We store a lot of stuff in the Note's section of records and it can get very overwhelming with all of the plain text. It could be very helpful if there was formatting options in the notes section such as bolding, italics, etc.
What problems is the product solving and how is that benefiting you?
All of our clients passwords and details are stored in one easy to access location and the SSO saves us a lot of time having to browse through all the different passwords to find the right one.
Recommendations to others considering the product:
For the premium you pay for the software, it is definitely worth it, a lot of good features and the software is constantly been worked on by some very skilled people!


    Utilities

Keeper is used everyday with confidence our data is safe.

  • October 22, 2019
  • Review verified by G2

What do you like best about the product?
Its ability to integrate into multiple operating systems.
What do you dislike about the product?
There isn't more people who use or even know about Keeper.
What problems is the product solving and how is that benefiting you?
Organization of important credentials and ease of using those credentials when opening applications/web sites etc.


    Thomas G.

If you don't have a password vault - get this today

  • October 22, 2019
  • Review verified by G2

What do you like best about the product?
Manages, maintains and even generates passwords. Integrated into your browser and phone.
What do you dislike about the product?
Sometimes the integration has issues with some sites but overall, very little issues in general.
What problems is the product solving and how is that benefiting you?
Keeping our internal passwords safe and secure is a breeze, as well as being able to share them with the right people.


    Alexander B.

Simple and versatile password keeper

  • October 22, 2019
  • Review provided by G2

What do you like best about the product?
Ability to create custom fields for records.
What do you dislike about the product?
Managing terminated employees is difficult, and if not set up properly from the beginning their records can't be recovered.
What problems is the product solving and how is that benefiting you?
Ability to safely store hundreds of passwords for websites.


    Katy H.

Keeper (is/will be) your Lifeline

  • October 21, 2019
  • Review verified by G2

What do you like best about the product?
Keeper is the best, hands down. No other solution includes the functionality, support, services, and security necessary to rival this product offering.
PROs:
-password features
-storage features
-browser extension
-folder structure
-search
-change assistance
-support
-security audit (to find weak or duplicated passwords)
What do you dislike about the product?
Keeper is so intuitive when creating a new password or updating an old one, it will ask you to save it to Keeper with the new information. This can be extremely helpful, or annoying, depending on Keeper prompting you whether you want to use that feature or not.
There really is not much about Keeper that is negative or not useful.
What problems is the product solving and how is that benefiting you?
No more duplicated passwords!
The Android app even lets you switch between accounts such as work and personal!
The Admin portal and the security audit section in each account has some great reporting that can be utilized to facilitate not using duplicated or weak passwords.
The ability to store payment data to easily access securely is ideal.
Utilize the form-fill data ability in Keeper as well, instead of having it saved in the browser's autofill, which is too easily accessible.
The folder structure concept is necessary for keeping your records organized.
Changing passwords through Keeper saves the old password so as to not reuse a previously used password, however if you are using the password generator with at least 16 characters, that shouldn't be a problem.
Recommendations to others considering the product:
Keeper cannot be beaten!
Get a trial version of Keeper to see its functionality, and ease of use. Once tried, there is no turning back, it will be your lifeline going forward.


    Translation and Localization

Nice product, rocky experience.

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
The platform seems fairly solid and secure and has all the expected features, albeit presented in a confusing way. Cheapest corporate password manager I found.
What do you dislike about the product?
They screwed up the billing, charging my personal account for our corporate account. Anyone offering a password manager should be hyper-organised so these kinds of problems are a concern. The interface and architecture is pretty confusing when you get into the nitty-gritty of sharing.
What problems is the product solving and how is that benefiting you?
We use Keeper to track passwords in the IT department and share passwords with accounting, admin departments.


    Computer & Network Security

Stable secure service with good services and simple interface.

  • October 17, 2019
  • Review verified by G2

What do you like best about the product?
That it is cloud based and allows for easy sharing within your organization, security in a zero knowledge solution gives could piece of mind that a solid control is in place to prevent passwords from being compromised.
What do you dislike about the product?
I'd like to more verbose logging options available such as the possibility of receiving a notifications every time a passwords get accessed or changed or removed and when a user logs in to keeper.
What problems is the product solving and how is that benefiting you?
Being able to maintain password in a single accessible location that can be easily shared with users as required.
Recommendations to others considering the product:
read the FAQs, think about how you want to organize and share your passwords