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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Ultimate password protector

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I have been using keeper since 2013 and have over 500 passwords stored in the application. Now, I use it with my husband and it is the only password manager we use. We have the paid version and we have an additional 10 gigabytes of cloud backup so we can store pictures of important documents. It is worth its weight in gold!
What do you dislike about the product?
I initially did not like the fact that they did away with the $9.99 plan. But now that I am using it as a family password manager it actually works in my favor. They also have excellent customer service is so there is nothing I really dislike.
What problems is the product solving and how is that benefiting you?
Having worked in technology for over 20 years, I have learned that people use the same passwords for every. It is an actual threat and a huge risk to do that. We don't have to worry about that because keeper is encrypted and I have never once been hacked for anything ever.


    Nancy L. A.

Easy to use

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
My two favorite benefits of Keeper Security are ease of us and creating strong passwords. My email password has 16 characters with letters, numbers and special characters - hard to break. Since I can log in through Keeper or copy and paste the password, I don’t have to remember it.
What do you dislike about the product?
The only thing I might add is the ability to share all my passwords with my spouse rather than each record individually.
What problems is the product solving and how is that benefiting you?
Creating strong passwords, remembering those complex passwords and accessing them wasily.


    Real Estate

Best Password Keeper

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I love being able to categorize the way I want to and makes sense to me rather than have preset categories for me to save things.
What do you dislike about the product?
I haven't found anything I dislike as of yet
What problems is the product solving and how is that benefiting you?
Being able to log in from my phone or laptop is great and saves me time when I'm not working in the office.


    Financial Services

User Friendly and reasonable

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
Eliminates using contacts for keeping passwords
What do you dislike about the product?
I haven’t found anything that’s inconvenient about Keeper
What problems is the product solving and how is that benefiting you?
Keeps all passwords organized by company and employee
Recommendations to others considering the product:
Do it!


    Market Research

Could not live without Keeper

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I absolutely love how easy it is to USE Keeper on a daily basis. It's one thing to set the passwords up, but some password minders make it impossible to retrieve the passwords when you need them. Keeper makes it straightforward and simple, allowing you to autofill the password when you're ready!
What do you dislike about the product?
Honestly, nothing. It's helped streamline password management for my whole household and allows us to keep other important information ("hey what's our middle kiddo's social security number again?") at hand without being seen.
What problems is the product solving and how is that benefiting you?
Using Keeper at work has been invaluable. It's so simple to have an automated way to fill in all of the passwords I need on a daily basis.


    Robin J.

Best place to store all of your passwords!

  • November 05, 2019
  • Review verified by G2

What do you like best about the product?
I like that I can not only keep existing passwords in Keeper, but the app also creates passwords for you using the parameters you request. No special characters, no problem. I get a variety of passwords for each application that I'm trying to save.
What do you dislike about the product?
The only thing I dislike is that I forget to add passwords to my app! I have had numerous times that I thought I had saved the password to Keeper, only to find that I had saved it to they keychain in my phone. If only the 2 apps communicated with each other - that would be a perfect world scenario.
What problems is the product solving and how is that benefiting you?
I used to use the same password for everything. Now, I use Keeper to store a variety of passwords and each one is unique.


    Writing and Editing

Excellent resource for saving those passwords

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
With all the websites demanding passwords, this is a reliable and safe way of saving them.
What do you dislike about the product?
There are too many tiers of use. It does seem like I'm always asked for more money for an enhancement.
What problems is the product solving and how is that benefiting you?
Keeper has simplified my life a lot, and it is safer than just keeping a list on my phone.


    Newspapers

Finally have all my passwords organized and secure.

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
Creates, save and logs you into sites with ease.
What do you dislike about the product?
Nothing about the site, only fear of keeping all my eggs in one nest.
What problems is the product solving and how is that benefiting you?
I don’t need to reset my passwords anymore due to forgetting what passwords I used at each site


    Defense & Space

Secure, robust, and packed with features

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I like that Keeper seems to focus on what it does best and that's password security. Creating new accounts is very simple and straight forward. The required amount of authentication to make sure your info is not accessible by anyone other than you is just enough to be secured yet not cumbersome. The small features make filling out your passwords easy and sometimes you don't even know it's there.
What do you dislike about the product?
Organization could be better. Recognizing the correct websites could be smarter sometimes. Android platform is buggy at times. Family integration and use could use some improvements to make it more intuitive.
What problems is the product solving and how is that benefiting you?
Keeper has changed how to approach securing my personal information completely over the 3 years that I have used the service. Even though there are many competing products out there, I'm content with Keeper knowing that I'm paying for a strong and trusted product. I feel like Keeper sets the bar for passwords security.
Recommendations to others considering the product:
Take advantage of all the plug-ins and features to get the most out of Keeper.


    Health, Wellness and Fitness

Best App Ever!

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I love that I don’t have to write down my ten billion passwords and important information that I need. I love knowing it is all in one place and protected. Keeper has made my personal life, my business life and my family life so much easier to manage. No more resetting passwords for me!!!
What do you dislike about the product?
I honestly can’t think of any downsides. I could imagine that it might be difficult for some to remember to update passwords in their keeper if they need to change them on the website or app. But for me, I have used Keeper for a while and I never forget. It’s the very first thing I do after updating or creating a new password on a website. It’s takes the least amount of effort to do this rather than having to go through the long “Forgot Password” processes.
What problems is the product solving and how is that benefiting you?
I’m solving the problem of missing passwords and missing important documents by using Keeper. The main benefit is that Keeper Password Manager is a huge time saver for me. I used to being put on hold sometimes for hours with companies when calling to try to restore or create a new passwords for forgotten ones or spend forever trying to remember the name of my first pet or the first street I lived on, especially when it’s case sensitive and 3 strikes and your blocked out of the website or app.
Recommendations to others considering the product:
My advice would be to get it! To purchase the extra protection, to begin by putting in every password you already have and as much information you can put in from the get go and it will help you right away and will make it easier to continue to use it and remember to continue to update your passwords and important info. If you work with it right when you upload it, you will become familiar with the App and making changes and adding stuff will be much easier and quicker in the future.