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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Stephen B.

Great Password Manager at a Reasonable Price

  • November 11, 2019
  • Review verified by G2

What do you like best about the product?
Keeper does a great job of creating secure passwords for a variety of accounts. Their commitment to security has been great. We have only experienced a very short outage in years of usage so their availability can be counted on. Keeper has been fantastic for shared accounts of which we have a lot. Their sales team is great and was easy to work with. Pricing is very competitive and reasonable.
What do you dislike about the product?
The UI is a bit old school. Keeper did a good update, but the design still feels old.

Support can be a bit slow being email only (unless you buy the higher level support). It can be frustrating when the consumer version gets chat support included.
What problems is the product solving and how is that benefiting you?
We are an accounting firm that provides client accounting services to other businesses. As such, there are many shared accounts that we need to be able to access as a team. These accounts tend to be financial in nature so good security is critical. In addition to having a secure method for sharing account credentials, Keeper has made our life so much easier for logging into the many apps we use. Keeper is the only security product that makes us more efficient.


    Banking

Early Adopter, Keeper Password is my partner

  • November 10, 2019
  • Review verified by G2

What do you like best about the product?
Keeper has never let me down, I have used it for six years. 90% of the time I access my passwords from the APP, sometimes while at work I can log on (easily). Personal, Business passwords have always been accessible to me, without disappointment.
What do you dislike about the product?
The log in can sometimes take as long as two seconds, seems like an eternity when I'm at work.
What problems is the product solving and how is that benefiting you?
I work in a Bank, we have multiple passwords that MUST be kept secure. I have forgotten passwords especially for those seldom used, and never had issues with finding the password immediately when I needed it.


    Somnath C.

My experience with Keeper had been really seamless!

  • November 09, 2019
  • Review provided by G2

What do you like best about the product?
The application interface across different OS, the browser extension that Keeper has brought in as a feature and the autofill functionality that is provided on the mobile platforms
What do you dislike about the product?
The inability of providing Keeper Autofill to the iPadOS which is otherwise available to the Android platform
What problems is the product solving and how is that benefiting you?
A central place to keep all my passwords is a great relief in itself. Also, the ability to use the Keeper extensions (for browser and apps) is a real value add.


    Individual & Family Services

Seven

  • November 09, 2019
  • Review provided by G2

What do you like best about the product?
Password management capabilities as advertised
What do you dislike about the product?
Is not consistent. Works on some apps, not others. Works on some web sites, not others. Need to log into app to make work, even though setup is as directed.
What problems is the product solving and how is that benefiting you?
Remembering strong passwords on devices
Recommendations to others considering the product:
Why doesn't it work with basic windows & android apps and websites?


    DEBORAH S.

Nightmare

  • November 09, 2019
  • Review provided by G2

What do you like best about the product?
WHEN IT WAS WORKING - I AM HAPPY . RIGHT NOW SUPPORT IS NO HELP FOR OVER 12 HRS
What do you dislike about the product?
tHE SUPPORT IS NO HELP AT ALL . i HAVE BEEN WITHOUT MY PASSWORDS AND CANT WORK BECAUSE OF IT
What problems is the product solving and how is that benefiting you?
NOTHING
Recommendations to others considering the product:
Please have a manager help me. open Keeper. This is effecting my business tremendously.
Now I am afraid my passwords are gone.
never had a huge problem before, however, this is a nightmare . Tomorrow is my B-
Day and I need PEACE.


    Government Administration

Best of the best

  • November 08, 2019
  • Review provided by G2

What do you like best about the product?
I have been using Keeper for a number of years now. Started with the personal version then switched to the Family licence. I also introduced it into my work environment (Enterprise version) which has proven very successful.
Keeper has all the certifications and security processes in place to ensure a safe and trustworthy solution.
Keeper has desktop, Browser (IE/Chrome/etc) add-ins as well as Android and iOS clients so no platform is left uncovered (a big help at work since there are many people and many different preferences to address.
As they say "It does what is says on the box" and it does it better than any of the other password managers we have evaluated to date.
What do you dislike about the product?
Not particularly a fan of the new logo but that's kind of outside the scope of my influence.
Other than that, currently think of anything.
What problems is the product solving and how is that benefiting you?
Keeping track of shared passwords both with the family and in the enterprise.
Using more complex passwords/passphrases/Using the password creation tool in Keeper
Checking for duplicate or reused passwords (personal and in team/Enterprise version)
Accessing my password file securely regardless of what platform I am on (no paper, spreadsheet, etc)
Recommendations to others considering the product:
I have no issue heartily recommending Keeper. Red the \Security page on their website. This is the first product that literally checked all the boxes we considered in our evaluation.


    Construction

Quit after about 3 years

  • November 08, 2019
  • Review provided by G2

What do you like best about the product?
Nothing tricky, easy to use, does not bug you with internal promotion much, price make sense
What do you dislike about the product?
I found security holes that I reported and customer support said, they didn't replicate them. It was never fixed and I quit the app
What problems is the product solving and how is that benefiting you?
Password management


    Computer Software

Great Product - used for many years!

  • November 08, 2019
  • Review verified by G2

What do you like best about the product?
All the platforms it supports and the sync across platforms is seamless. Also the ability to work OFFLINE.
What do you dislike about the product?
Sometimes certain websites do not work with the autofill function.
What problems is the product solving and how is that benefiting you?
Manage passwords and fill in passwords for sites. I have over 1,000 sites and passwords stored at this point and they are all easy to access and use.


    Jim C.

Does the job, plain and simple

  • November 08, 2019
  • Review verified by G2

What do you like best about the product?
Keeper is simple to use, intuitive for storing logins and passwords, and integrates with just about every web site and application I leverage for my personal and business needs. After having lost all my passwords stored in Excel (stupid - with 40 years in IT, I should know better!!) when my laptop's hard drive crashed, Keeper filled the bill for a safe, secure, easily-accessible password manager.
What do you dislike about the product?
Some non-web apps are a bit painful to integrate, but more likely I just haven't read the Keeper documentation deeply enough to add them to Keeper's repository.
What problems is the product solving and how is that benefiting you?
Made it really simple to capture and retain logins and passwords whenever I needed to


    Michelle M.

Easy to Use, Confident in Security

  • November 08, 2019
  • Review provided by G2

What do you like best about the product?
I like that it works on my computers and phone. Also, I can easily share logins with family members.
What do you dislike about the product?
I can't think of anything I dislike. I could say - the sad world we live in where cybersecurity is a daily concern.
What problems is the product solving and how is that benefiting you?
I have more complex passwords now. I don't have the same five rotating passwords anymore, so bad agents won't be able to access multiple accounts of mine if they get access to one.