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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Events Services

Best Password Manager

  • May 15, 2020
  • Review verified by G2

What do you like best about the product?
The flexibility of the app. We can load on any device. Apple Watch, Ipad, Iphone, Apple Computers, etc. Love the fact that we have this accessible everywhere we go and with every app we use.
What do you dislike about the product?
There may be more tutorials available already but I feel like the busiess side of managing employees is great but overwhelming at the same time. I'm sure I'll get used to it more though as I study it.
What problems is the product solving and how is that benefiting you?
#1 problem solved is not having to remember passwords anymore. It's a relief. Also being able to share key accounts with employees.
Recommendations to others considering the product:
This app is availabe on multiple platforms.


    Nikola F.

Great help when needed

  • May 14, 2020
  • Review verified by G2

What do you like best about the product?
Mobility and safety...It's super secure A+
What do you dislike about the product?
We like all that we get with keeper .... There is nothing that we do not like
What problems is the product solving and how is that benefiting you?
Our workers always have problem to remember password so keeper fixing that problem


    Fabio L.

Improve secure access to our services and allowing share with other teams same data

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Create huge secure passwords with no concern to think about
What do you dislike about the product?
KeeperFill for applications is not fully working, but when it does is going to be amazing
What problems is the product solving and how is that benefiting you?
A tool to concentrate all services, servers and accounts passwords sharing with only the ones that need it without explain where is this information
Recommendations to others considering the product:
If you worry about your company lack of security that involves passwords and untrustful users


    Aviation & Aerospace

New keeper team

  • March 30, 2020
  • Review provided by G2

What do you like best about the product?
It’s easy to share passwords with my team.
What do you dislike about the product?
I haven’t been able to fully implement the software because it’s all done by the user
What problems is the product solving and how is that benefiting you?
If passwords update everyone has access


    Insurance

Secure and highly functional password management

  • March 23, 2020
  • Review provided by G2

What do you like best about the product?
Keeps my identity access information documented, retrievable yet safe. Been using for many years. It keeps getting better each generation. Its all I need and all I use.
What do you dislike about the product?
Occasional glitches when uploading a photo
What problems is the product solving and how is that benefiting you?
Manage identities for different web sites. Quick retrieving of info.
Recommendations to others considering the product:
None


    Dovilė L.

Great Passwork Manager

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
I like how Keeper suggest to autofill all of the info at once without needing to fill each line seperately. I also like the feature to create new secure password.
What do you dislike about the product?
I don't like that the Keeper disconnects quite often and you need to reconnect again.
What problems is the product solving and how is that benefiting you?
The need to remember all the passwords and also not having the same passwords through different websites. It also makes it more secure way to save passwords,
Recommendations to others considering the product:
Give it a try and decide for yourself.


    Linda L.

Outstanding Tool!

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
I don't know what I would do without this app! In this day and age when you have passwords and accounts for virtually everything, Keeper allows me to use complex passwords (even user names) for numerous accounts and NEVER forget. Access to the app is a fingerprint away on my smart phone.
What do you dislike about the product?
I am yet to become proficient at organizing things on the app, but it's not too difficult to figure out. It does some of the organization for you, though.
What problems is the product solving and how is that benefiting you?
Allows me to use very complex passwords and this, in turn, prevents issues with theft


    Marketing and Advertising

I (mostly) love this app!

  • March 14, 2020
  • Review provided by G2

What do you like best about the product?
The security, functionality, and rich feature-set of this app are all very good. Keeper is available on every platform I use, and of all the password managers I've used, this is by far the best one.
What do you dislike about the product?
I've talked with the Keeper team about this several times and they refuse to budge on this. The Chrome extension logs you out every time you close Chrome. I REALLY wish there was an option to disable this functionality and keep me signed in if I choose. The reason comes down to human nature... Here's what I mean.

I use a 63 character password for Keeper which is a mix of numbers, letters, and symbols. This is great for security, but since I am logged out of Keeper each time I close Chrome, I have the following options (none of which are good for security)

1. Remember this super-long password and retype it each time I open Chrome.
2. Keep Chrome open (which I do).
3. Shorten my password to make it easier to type.
4. Keep a local version of the password so that I can log into the Chrome extension faster.

I'm sure there are other solutions as well, but I really feel like Keeper should give me the option (and include a warning) to stay logged in to the Chrome extension when I close Chrome.
What problems is the product solving and how is that benefiting you?
First of all, we use it as our password manager so that each account has a unique, strong password. Secondly, we share passwords with team members for software that only allows a single login.


    Joel P.

Great password management tool for teams

  • March 09, 2020
  • Review provided by G2

What do you like best about the product?
Keeper keeps password management simple. The interface is easy to use and new employees quickly adapt to the functionality. The mobile apps are all have feature parity with the desktop apps, so making passwords on the go is just as easy as from your desktop. The Security Audit feature gives admins of the Keeper system great insight into problem users and passwords within your agency. The system lets you go into offline mode which is also nice if you are at a location without a good Internet connection. It also has many ways to implement two-factor authentication. You can require 2FA for specific groups or users. We also like that the team isn't tied into one particular way of setting up two-factor authentication. They can use what works best for them. Users also like the ability to add a personal account in addition to their enterprise account. This lets them use one password management app, but keep their personal passwords separate from the enterprise system.
What do you dislike about the product?
Include more of the add-ons for free. Not looking to buy a bunch of other add-ons, but I do see the value of the monitoring tools and secure storage. Bump the price up a bit and include more of the add-ons.
What problems is the product solving and how is that benefiting you?
Keeper was brought in as a tool to increase password complexity and avoid reuse within the team on different systems. It quickly and easily creates secure passwords and allows us to set specific rules for sharing. Another great feature to have is the enterprise ability to reassign passwords if an employee leaves the agency. The tools can be deployed via an MSI which is a great way to roll out the software quickly to end users. Server synchronization tools work great as well, so you can quickly and easily get users up and running in Keeper.
Recommendations to others considering the product:
We examined many of the vendors and decided Keeper met all of our needs. The support has been very good, and the product has been continually improved. Our tech team likes the versatility of the features and available apps. We have been very pleased with our decision and have increased our agencies overall security.


    Hospital & Health Care

KEEPER PASSWORD MANAGER

  • March 05, 2020
  • Review provided by G2

What do you like best about the product?
I really like Keeper's ability to create customized fields to enter data such as computer logins; entry door button codes, vehicle license plate numbers etc. It is also helpful to be able to attach a photo to the entry
What do you dislike about the product?
Limited number of devices for personal use
What problems is the product solving and how is that benefiting you?
It has solved the need to be able to securely record work related security codes and to have those codes with me wherever I go