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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Briann H.

Great Password Manager with a few issues

  • October 06, 2020
  • Review verified by G2

What do you like best about the product?
What I like best about Keeper Password Manager is it's ease of use. Everything is laid out very well and is nice to look at.
What do you dislike about the product?
What I dislike about Keeper password manager is the search feature which is clunky and sometimes doesn't give the info you'd like as well as the load time when logging in.
What problems is the product solving and how is that benefiting you?
The problem we are solving with Keeper Password Manager is saving and managing our passwords. The benefits are we can centralize our passwords so no more individual last pass accounts or excel sheets with password info.


    Justin V.

The Best Enterprise Secrets Manager and Fantastic Support To Boot

  • September 13, 2020
  • Review verified by G2

What do you like best about the product?
The zero-knowledge security model, incredibly responsive and helpful support, and the plethora of use cases Keeper has helped our business solve. Additionally, being able to authenticate with Okta SSO and use Just-In-Time (JIT) provisioning has allowed us to take ownership of our employee onboarding and offboarding process seamlessly.
What do you dislike about the product?
Nothing. I just wish more people knew about Keeper and weren't stuck on tools like LastPass and 1Password.
What problems is the product solving and how is that benefiting you?
-Password management
-Secrets Rotation
-Connecting securely to applications (AWS CLI, SSH servers, etc)
-Compromised credentials
-Secure storage of files, documents, and data


    James A.

Pretty good! Improvement over LastPass

  • September 04, 2020
  • Review provided by G2

What do you like best about the product?
Easier to manage centrally, in some aspects. Feels a lot more modern and less clunky over LastPass.
What do you dislike about the product?
Items of shared folders are owned by the creator of the record and not the folder itself. Makes it impossible to manage some records without reaching out to the person that created them.
What problems is the product solving and how is that benefiting you?
The software is fluid and responsive, which makes it easier to use overall. Feels modern.
Recommendations to others considering the product:
Definitely worth a strong look!


    Walter M.

Keeper Security - mission critical for us, every day

  • August 28, 2020
  • Review verified by G2

What do you like best about the product?
I rest easier knowing our password vault solution is secure and highly available. The mobile app and browser extensions save labor without compromising security and we lean very heavily on the enterprise sharing features. Associating shared folders with Teams saves on guesswork with group-accessed passwords.
What do you dislike about the product?
Older shared items don't always have the right sharing for their folder location, and there's no way to fix access lists from the Admin Console. Being able to transfer a disabled user's records has improved the situation, and the problem seems to only happen with older records.
What problems is the product solving and how is that benefiting you?
Tracking masses of passwords, pem files, certificate keys.. and providing the correct level of access to many users. We used to use an encrypted file and we always had issues with lack of access granularity and file versions..
Recommendations to others considering the product:
Map out your users, teams, fodler layout, and SSO policies before rolling out the client,


    David N.

Simple and Easy to use

  • August 28, 2020
  • Review verified by G2

What do you like best about the product?
Simple interface to use and navigate. Admin console is great for managing users and policy enforcement. Really like the ability to transfer vaults/account from one user to another user which is useful in the event someone leaves the company. Shared folders are easy to user and the ability to assign individual users and/or groups of users to a shared folder or individual record is nice. Chrome browser extension works as expected. You can add notes, files, photos, and custom fields to each records which are nice extra features. Lastly this is personal preference but you can get really granular with permissions on either an entire shared folder or an individual record. Instructions/guidance on this when you first start off are kind of unclear but once you read into it and understand it, great to have.
What do you dislike about the product?
A few things that could use some work:

1. There's no built in password generator in the browser extension. There's a password generator when adding a new record inside your vault but I would like a quick and handly password generator option right there in the browser extension. Lastpass had that built into their extension and I used that quite often. Yeah sure I guess there are 3rd party extensions or websites that do the same thing but that's an annoying extra few clicks just to give me a randomly generated password.

2. There's only 4 types of records you can create. A standard record, a folder, a shared folder, and a payment card/credit card. I would of liked just a plain "Notes" record. Sometimes you just want an organized dumping ground for notes, keys, credentials, etc. without having to create an official record for it.

3. For some reason they haven't figured out a way to allow you to move an entire folder of records into another folder. You gotta move records individually which can be kind of annoying.
What problems is the product solving and how is that benefiting you?
Prevents my users from just storing company credentials, keys, notes, etc. in a plain spreadsheet or doc. This gives them a company managed password vault for them to store their stuff and safely share to other team members as needed. Vault/account transfer is also super helpful in the event an employee leaves and they're the only ones with any specific records/credentials.


    Marie E.

Keeper has changed my outlook on saving passwords

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
The best thing about Keeper is the way the Vault can be organized to keep track of both personal and business passwords separately and privately.
What do you dislike about the product?
I don’t have any complaints about Keeper. The program does exactly what I need it to do.
What problems is the product solving and how is that benefiting you?
Keeper has helped me organize all the password storage needs for our company. Now everyone can share passwords without actually giving someone their login information.


    Hospital & Health Care

API and no shared logins.

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
The API allows us to have a separate login for all servers.
What do you dislike about the product?
It is a bit of a struggle to get the API working with linux.
What problems is the product solving and how is that benefiting you?
When you have to have a seperate Account for 100s of servers the API is the only way to do this properly
Recommendations to others considering the product:
Keeper is very easy to use even for inexperienced users.


    Catherine L.

Best & Easiest Security Tactic

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
It was very easy to get my existing passwords into Keeper; most were automatically migrated.
What do you dislike about the product?
Setting up Roles and respective Permissions wasn't very intuitive.
What problems is the product solving and how is that benefiting you?
Using Keeper prevents staff from using the same or similar passwords for many different sites. Also, I like not having to remember passwords.


    Jason M.

Our small business is very happy with Keeper

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Easy of use, high encryption, affordability
What do you dislike about the product?
Initial adoption, no method to automatically change passwords
What problems is the product solving and how is that benefiting you?
Ability to securely share our logins internally and externally


    Nicola G.

Easy to use, perfect to protect

  • August 18, 2020
  • Review verified by G2

What do you like best about the product?
You can have your password protected and on every device; you can also fill automatically
What do you dislike about the product?
the price of breach watch is too high in my opinion
What problems is the product solving and how is that benefiting you?
one place, all password, wherever you are