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971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Solid Password Manager

  • March 24, 2021
  • Review verified by G2

What do you like best about the product?
- It is simple for users to use, which I believe is the most important aspect of a password manager
- Easy to transfer all of someone's vault when offboarded to their manager
- Autofill with the Keeper extension works well
- Admin console is easy to understand
- Support has always been quick and helpful
What do you dislike about the product?
- Have had one issue where even as SSO login, if you login to the admin console before logging in to your vault, it will ask you for your master password and requires a reset (which shouldn't be required with SSO login)
What problems is the product solving and how is that benefiting you?
Keeper solves all problems one is trying to solve with a password manager. It allows for the secure sharing of information between users, enables users to have unique, randomized passwords for every site that requires a login, and provides an easy way to do it.


    Fund-Raising

Great application. Easy adoption and advanced controls are simple to navigate and secure.

  • March 17, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to switch from mobile to desktop very simply.
What do you dislike about the product?
sometimes the input fields are not accurate and some of the buttons for drop down menus are small. Also sometimes the interface can be a bit foreign to people so help center videos or pop ups with walkthroughs every once in a while and usage email updates would be helpful for all users.
What problems is the product solving and how is that benefiting you?
I have solved sharing passswords securely, as well as easy storage of QR codes. The benefits are a one stop shop for all password and security needs. I have experiences Implementation issues when it comes to the habits of all members in my organization and this has definitely made it so that we are all in sync for our security and password naming convention protocols.
Recommendations to others considering the product:
You should definitely use it if you are into a simple solution for enterprise management of your passwords.


    Michael M.

Comprehensive Password Manager

  • March 16, 2021
  • Review verified by G2

What do you like best about the product?
Its integration over devices, browsers, and apps.

Keeping passwords secure and having overall admin oversight.

I like the scoring system and having a security audit to get employees scores up.
What do you dislike about the product?
It could be more seamless and can be difficult herding cats within the company to use it fully.

The login popups are a bit cumbersome vs what Google/Chrome provides in autofilling.
What problems is the product solving and how is that benefiting you?
NIST and SOC 2 Type 2 compliance and overall security for company related passwords.

Its beneficial to have all these passwords in one repository when an employee leaves the company to access later.
Recommendations to others considering the product:
This product I would recommend to use as a business password manager in keeping business assets safe and secure.


    Investment Management

Good product which could be even better

  • March 16, 2021
  • Review verified by G2

What do you like best about the product?
The product is web based, it is relatively fast
What do you dislike about the product?
Sharing of passwords is complicated, there are no ways to create groups
Doesn't remember search content after you login again
What problems is the product solving and how is that benefiting you?
I keep in Keeper all my passwords and some contact information


    Financial Services

Simple yet Secure

  • March 16, 2021
  • Review verified by G2

What do you like best about the product?
Simple, sharing capabilities, Syncing with AD
What do you dislike about the product?
Deleted accounts don't automatically get removed in Keeper, taking up a license. While Syncing is nice, it's useful when you delete an account in AD, that the remote side mimics this action as well.
What problems is the product solving and how is that benefiting you?
Instead of sharing a document with passwords, which can easily be lost/cracked, misentered, etc..., using keeper and sharing folders with appropriate teams.
Recommendations to others considering the product:
Make sure whole team is on board and willing to test/use before roll out to whole organization as a united front will go a long way.


    Jason B.

Very practical way of organizing password craziness.

  • March 16, 2021
  • Review verified by G2

What do you like best about the product?
Keeper organizes my passwords in a way that I can easily use them and make sure they are strong enough to provide security.
What do you dislike about the product?
I dislike how its security-keeper is a relatively high cost in comparison to its competitors.
What problems is the product solving and how is that benefiting you?
Keeper helps me create different passwords for my account while allowing me to keep them organized. It allows me to see how many accounts I have the same passwords with and when it is time to update them.


    Zaira B.

Great Sistem for manage passwords

  • March 11, 2021
  • Review verified by G2

What do you like best about the product?
Its simple and secure, the interface is very dynamic and understandable.
What do you dislike about the product?
I would like a better organization of the records.
What problems is the product solving and how is that benefiting you?
It helps us by storing the passwords we share, so that each team in the company can share their passwords safely.


    Tyler R.

Great for Enterprises!

  • February 04, 2021
  • Review verified by G2

What do you like best about the product?
Fantastic SSO integration once you set it up. Expect to spend a couple of hours getting things ready before you add users.

Very Good documentation in the knowledgebase.

Very Secure workflow. I think Keeper balances their security model with the needs of Enterprise to have control of their accounts much better than any other password manager out there.

Reliable! We use an on-premise auth server called SSO connect (which was what they offered at the time) and it's been rock solid.

Free Keeper for Personal use if the company is buying it. It's a nice perk for security-conscious employees.

Reasonably priced


Support is very knowledgeable and responsive through their ticket system. It's not possible to get emergency support at our level, but they do have the ability to get to really smart people reasonably quickly.

They seem to refine and improve the product over time.

Chrome and Firefox plugins are excellent. Not so much with Safari.
What do you dislike about the product?
Password transfer role is not on by default. That's one of the main reasons to get this (so you can transfer all the passwords from one employee to another one when they are replaced) You have to add the password transfer option before you start making accounts... otherwise, you have to wait until you can get in via SSO.

The mobile app is a little weird in terms of authentication all the time, this is particularly a pain in the ass if you have SSO. However, once you get something like touch ID on iOS setup, it allows login.

Changing SSO login for users (ie if a user changes domain names) has to go through support sort of I wish there was more control over this aspect.
What problems is the product solving and how is that benefiting you?
The problem was lastpass. People would signup for free accounts and we'd never know what they had in them. When I was checking out Last Pass, it was like Lastpass wanted to be source of Authority for identity. No thanks. Enter Keeper. I love how they figured out how to fit in our workflow!

I love that I can transfer swaths of passwords from old employees to new employees. I love that it uses our SAML IDP to login and they figured out a way to include our IDP in the trust chain.


    Manuel C.

Very good service

  • February 03, 2021
  • Review verified by G2

What do you like best about the product?
The password generator is very useful and versatile, and you can add custom fields to records
What do you dislike about the product?
I would like to disable the auto import from browser for new users but that feature is not available yet
What problems is the product solving and how is that benefiting you?
We stopped sending passwords via slack and emails, also we can fine tune which users have access to passwords


    Banking

Simplified my management of hundreds of passwords and saves me hours of resets or rebuilds.

  • February 02, 2021
  • Review verified by G2

What do you like best about the product?
I like getting access to passwords on my iPhone when internet connection is spotty in a basement server room. I like finding a password that has not been used in years and getting into a system that would have been inaccessible otherwise.
What do you dislike about the product?
On occasion the ordering of passwords gets sorted by something other than alphabetical. Forces me to rely on search when I know something usually is.
What problems is the product solving and how is that benefiting you?
I keep all passwords in Keeper and encourage other employees to as well. OCC and FDIC appear to be satisfied with our use of Keeper.
Recommendations to others considering the product:
Use something, Keeper is a great solution. Something is better than nothing and Keeper is better than most.