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Fantastic Enterprise and Personal Password Manager
What do you like best about the product?
Ease of use, ease of deployment, and the overall security of the solution. As a security architect, I evaluate password management solutions on a handful of stringent requirements, and Keeper has been the only solution to meet all of my security audit and posture requirements.
What do you dislike about the product?
I do wish the mobile app had a better UI experience when pasting passwords from within another app. It would also be great if the Firefox extension received some love when it comes to inconsistencies with filling passwords with the extension.
What problems is the product solving and how is that benefiting you?
I operate 2 companies, hold a senior leadership position with another company, and have over 300 personal passwords to manage. Keeper makes it possible to keep my passwords separate from "work" and easily monitor the security of my online credentials.
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Powerful Security Tool, Especially for Healthcare
What do you like best about the product?
Keeper knows its place - as a Password & Secret storage tool - and hones their craft to that specific feature. They're specialists more than they are generalists, and while not being the most well-known or newsworthy password security tool out there, that's necessarily a good thing (given the recent news of LastPass).
What do you dislike about the product?
Keeper has shown to be masters in all of their features, but one thing that could use improvement is their self-guided content library, especially when it comes to onboarding enterprise employees.
What problems is the product solving and how is that benefiting you?
Keeper not only protects our employees' passwords under Soc2 and HIPAA-compliant encryption, it suggests strong passwords with a lot of flexibility regarding how those passwords can be structured, shows you the strength live while you type if you want to create / modify your own, and keeps track of how many times you're using the same password so you can minimize your risk. The enterprise monitoring, SSO for Azure Active Directory, and watching for password breaches org-wide is incredible and now essential for our security standards.
A strong focus on enterprise features, quick and responsive support
What do you like best about the product?
Keeper has many enterprise features that work well out of the box. It integrates easily with our preferred Identity Provider, and was very quick to implement. I love the technical documentation and the quick update cadence.
What do you dislike about the product?
The browser extension could use some work still. Auto Fill and Auto Submit frequently fill the incorrect information into the wrong fields (and submits them), so much so that I disabled Auto Submit for our entire organization. This is the single biggest thing Keeper could improve to make our experience much better.
What problems is the product solving and how is that benefiting you?
We had a lot of employees using personal password managers for business credentials, which is a huge risk. We wanted a password manager that had a focus on enterprise-grade features, something we could roll out to everyone and force them to use. BreachWatch has been a really nice addition, to see how many employees are re-using passwords (or using breached passwords).
Great Product with good support and effective features
What do you like best about the product?
Keeper has easy password and folder sharing, which is very important. The feature that clinched the deal was the ability to move vaults to a new user. As IT Admins, dealing with lost passwords due to an unfriendly separation with an employee can be quite a challenge, so this feature was a must.
What do you dislike about the product?
Keeper in the browser can be a little finicky recognizing the correct subdomain for a login. Internally, where we run multiple services as subdomains of our primary domain, it can struggle to present the correct login based on the subdomain.
What problems is the product solving and how is that benefiting you?
Password management is a must. It has provided a good solution for our company in migrating away from insecure password use.
Keeper makes it easy for a business to deploy better password security and policies
What do you like best about the product?
Keeper Password security has three features that put it over the top for me when searching for a password manager for our team. One is the ability to internally share logins for various platforms that multiple team members need to access. This is a simple feature, and many other password managers can facilitate the same thing. But Keeper pairs this with the app's ability to be the two-factor code generator for these shared logins. It is very frustrating to use a team member's cellphone to receive text 2FA codes and figure out who received the code, contact them to get the code and hopefully submit it before the code expires. Containing this functionality within Keeper makes it so easy. It also helps convince the team to use 2FA whenever possible on their private logins because of how simple Keeper makes it. Another huge selling point for me was the ability to do one-time shares of logins with non-Keeper users. We work a lot with independent contractors on our events. Often we need to give them access to different platforms for producing our events. In the past, we had to send out our full login credentials to the ICs for them to do the work we need. Now, with Keeper, we can initiate a time-restricted, one-time share link to the IC. The link expires based on what we set and they simply click the link and get logged in to the platform they need to use. The IC never sees the password information. Keeper has really helped us improve our password security stance.
What do you dislike about the product?
I have only one minor gripe about Keeper: the frequency and size of some of the pop-up helpers. For example, when clicking into a sign-in box or password field, you get a window from Keeper that either offers to help you log in if it is a site stored in your vault or prompts to help you create a new login to store. While these, in general, are great and very useful, there are times I would rather not see them at all. Sometimes they show up for web fields that are not even related to a login. Often, when I'm working in the Microsoft 365 admin center and click in a search box to search for an active user account, these windows show up, and when they first do, it changes the cursor placement where I have to click into the search box a 2nd time. Another example really can't have anything done about it. We work in an events platform making registration sites. These registrations often deal with attendee email address and password forms. The tip windows always come up, as they should because these are typical login fields, but in this use case, I would never use Keeper so they become distracting. I think there is a way to exclude the domain of the event site platform so it would be ignored, which makes logging into the platform more difficult. Minor nuisance to be sure and the benefits of using Keeper far outweigh this for me.
What problems is the product solving and how is that benefiting you?
Keeper solved our challenges in getting a team of 50 to securely store account passwords, enable two-factor authentication whenever possible, and securely share platform login information outside our company when necessary.
Great solution for SMEs( Small and Medium scan organizations)
What do you like best about the product?
Complete SAAS, easy to configure, minimal user training required, Optional secure file storage, Easy SSO integration
What do you dislike about the product?
Expensive personal plans compared to competitors
What problems is the product solving and how is that benefiting you?
Reducing risks of storing credentials in local drives , excel sheets and other space.
Easy Monitoring and audit.
Easy Monitoring and audit.
Keeper keeps us safe and creates efficiencies
What do you like best about the product?
Keeper increases security, efficiency, and provides active reporting across our institution.
What do you dislike about the product?
The auto-fill option can be bothersome on some websites, but keeper does allow an option to bypass that on a site-by-site basis.
What problems is the product solving and how is that benefiting you?
Keeper ensures our staff's credentials are protected and not compromised. It makes logging into sites a breeze.
A password manager with great security built in!
What do you like best about the product?
I like the ability not to require a master password and allowing for the use of SSO with Multi-Factor authentication. This makes for a better UX on the platform.
What do you dislike about the product?
Whenever I sign in to my keeper vault, after a period of inactivity, I get signed out of Keeper per our policy configuration and get logged out of Microsoft service apps. This means I need to sign back into my Microsoft services. This is poor UX, and I would like it to be fixed/improved.
What problems is the product solving and how is that benefiting you?
Before Keeper Password Manager, our end-user base would save their passwords in insecure format (spreadsheets, notepads, sticky notes, etc.). Since we adopted Keeper, users have been storing their passwords securely while maintaining the ease of use for password management.
Great tool for work teams
What do you like best about the product?
Keeper helps you create strong passwords, stores them for you and helps you keep up with changing passwords when a website requires it. It is also helpful to be able to share certain records between staff members.
What do you dislike about the product?
It takes a bit of time to set up, and occasionally, the autofill option pops up when you don't want it to. However, the positives far outweigh the negatives for our organization.
What problems is the product solving and how is that benefiting you?
We need:
1) strong passwords
2) to be able to keep track of new passwords when we have to change passwords
3) to be able to share certain records
1) strong passwords
2) to be able to keep track of new passwords when we have to change passwords
3) to be able to share certain records
Amazing password manager!
What do you like best about the product?
It is a great tool. We have been using this for more than a year with no issues.
What do you dislike about the product?
It could do better with the admin functionality.
What problems is the product solving and how is that benefiting you?
The password auto-fill addons and the One-time password functionality are the benefits of this app.
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