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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Teresa R.

Password Manager that fits our organization's needs

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
The shared vaults help our organization stay on top of passwords and access management. The available features including the audit feature and SSO Connect make it easier for our team to use.
What do you dislike about the product?
It took some time for our team to adjust to a new password manager.
What problems is the product solving and how is that benefiting you?
Password manager, shared vaults, passwords stay with the organization (not just the individual)


    teley@artisfinance.com E.

Best password management tool I have found

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
The Chome plugin is a game changer, it makes using the tool quick and easy. Being able to change the settings on the extension is great because it can be quite annoying if you leave it at the default settings
What do you dislike about the product?
Trying to get all staff to use the tool is difficult. The tech team use it well, but the rest of the team are difficult to get on board with using the tool on a day-to-day basis
What problems is the product solving and how is that benefiting you?
It helps us solve the problem of users using bad passwords. The breachwatch feature helps us determine if any of ouor users passwords have been previously breached, which is extremely helpful


    Paul G.

It's in the title... Password Keeper!!!

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
From an organisational perspective being able to administer employee accounts using the admin console has helped the adoption of the software throughout the company. It's easy to administer and the users have the confidence that they can just use the manager and not worry about the rest.
What do you dislike about the product?
There are occasions when I've selected autofill and auto submit, yet I still have to manually prompt a website to use a particular password record. It's a little frustrating that the keeper prompts appears at every username/password field and is quite intrusive on the screen. It takes effort to close it.
What problems is the product solving and how is that benefiting you?
Since we started our security awareness training program the one complaint from users is having to use and remember different passwords. Keeper easily fixes this. Adoption was easy and everyone that has used it so far is loving having the app. for us admin we can see the strength of the passwords and the whether they've been included in previous data breaches, so we can further educate users.


    Andrius L.

Few more steps till amazing software!

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
UI is simple and amazing, easy to use, and very customizable. There is a ton of different "records type" basic logins, ssh key, credit card, software license, database, and so on!
What do you dislike about the product?
There aren't any big downfalls, perhaps only an admin panel is a bit clunky.
What problems is the product solving and how is that benefiting you?
The biggest problem that we had before Keeper, was password sharing with teams. Keeper password manager solved that.


    Przemysław P.

Best passwd vault

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
fast and very useful. i can use it on multiple devices. i can share my passwd with team. very intuitive operation. connectivity to sso. no need to have key files on your computer and the price is ok
What do you dislike about the product?
sometimes after updating the plug-in you need to update your browser to the lowest version required, but no one tells you what that version should be
What problems is the product solving and how is that benefiting you?
ability to manage passwords and share passwords within a team, speed of transferring passwords to new hires. limited access to passwords only to authorized users


    Paulius C.

Does the job by making accounts secure & easier to access

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
Interface design, process of creating passwords, possibility to create custom fields & password sharing options (for unlimited time, or just once)
What do you dislike about the product?
The way file types are structured (clould be less fily types)
What problems is the product solving and how is that benefiting you?
Core problem - securing my passwords, making accounts easier to log in


    Public Relations and Communications

Effective, Easy, Efficient

  • September 21, 2022
  • Review verified by G2

What do you like best about the product?
The support team - they're always there to answer questions. I love how easy Keeper is to use and keep updated.
What do you dislike about the product?
The learning curve. Getting our folks on board was tough. But once we walked everyone through activating and using their Keeper memberships, they had stars in their eyes.
What problems is the product solving and how is that benefiting you?
Secure, one stop shop for all our company logins, and ease of sharing access across individual teams, and other teams. It's such a time saver - worth every penny in the time our employees get back on asking for login information, or checking a spreadsheet for a (likely outdated) password.


    Computer Software

Seamless and easy to use. Implementation was informative and the reps are always knowledgable.

  • September 20, 2022
  • Review verified by G2

What do you like best about the product?
Users are excited to have the personal licenses with our subscription and we are able to more closely monitor password sharing and security.
What do you dislike about the product?
Certain features like the approval pushes being automated are not easily solved unelss we host something.
What problems is the product solving and how is that benefiting you?
password sharing, complexity, and dark web research on breaches


    Samuel R.

Great Password Vault as one of the best cost/benefit in the market

  • September 20, 2022
  • Review verified by G2

What do you like best about the product?
It is pretty straightforward the use of the platform, it does not require a lot of previous knowledge and the onboarding process is very good.
One of the best things it that they provide a lot of onboard engineers that speak local languages, in my case it was Portuguese.
What do you dislike about the product?
Nothing at the moment, they could just improve the Google Chrome Extension a little bit, depending on the use it can be a little annoying with all the on-screen alerts.
What problems is the product solving and how is that benefiting you?
It is solving the unsecure way to store and share passwords and sensitive information across the company, we now have all the employees using it and the feedback is great.


    Mike B.

Very valuable tool that has saved us time and resources

  • September 20, 2022
  • Review verified by G2

What do you like best about the product?
Keeper is very simple to setup and use. It has a nice mobile app, as well as a Website that is easy to work with. Management is pretty straightforward. It is easy to share entries with other staff.
What do you dislike about the product?
Basic security training reminds us that password sharing is dangerous. Keeper almost makes password sharing too easy. Also, Keeper goes out of their way to sell upgrades like document storage. We do not allow any document storage on any platform where we cannot capture our own backups. This is major concern for many reasons.
What problems is the product solving and how is that benefiting you?
It helps with convincing staff not to write down passwords, or keep them in local files that are unprotected. That does improve security.