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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Worst 1995 UI design of its peers

  • January 11, 2023
  • Review provided by G2

What do you like best about the product?
Great reputation for not having been hacked, unlike my current tool.
What do you dislike about the product?
Unfortunately, this solution lacks intuitive categorization and will put things like secure notes, addresses, payments, bank accounts, and social security data under one big vault folder or in random misc folders making it very hard to find and navigate. While other solutions are smart enough to put things on the left side of the app menu keeper makes you hunt for your categories and data by sorting and filtering from a massive pile of data. So this product is not recommended until they upgrade their very outdated 1995 UI experience to something more intuitive and logical. I will gladly migrate over from the current solution when they do this.
What problems is the product solving and how is that benefiting you?
password management for personal and business accounts.


    Cristhian M.

Keeper Safe

  • January 06, 2023
  • Review verified by G2

What do you like best about the product?
I like how the platform can't integrate all login information from your browser and keep it in a safe space, and you can't share important information with your team that important information.
What do you dislike about the product?
The one thing I don't' like is reasonable because it is a safe policy; I don't like to have to log in after a regular time.
What problems is the product solving and how is that benefiting you?
So, Keeper help us to share and save important informations, like logins and passwords from important acess for or team, and we use too to share some logins from technology course, so everyone can do and enjoy the benefits.


    luis w.

Never was to easy to be safer

  • December 26, 2022
  • Review verified by G2

What do you like best about the product?
The way we can help users with issues and password changes
What do you dislike about the product?
Its hard to say that, I will keep using and when a have some problem I'll be back here to told
What problems is the product solving and how is that benefiting you?
Now, my users cant forget their passwords, and its saving a lot of time for the It Support team


    Lidiane M.

I feel really safe with Keeper!

  • December 26, 2022
  • Review verified by G2

What do you like best about the product?
How easy it is to use the safe.
We enjoy the platform in our company (Best Shipping), and often new employees join our team, our IT department helps them in handling and it is always very practical and easy to explain and insert the new email in the Admin Console.
What do you dislike about the product?
Honestly, there's nothing to quote today on Keeper that I don't like.
What problems is the product solving and how is that benefiting you?
Keeper helps us with the most critical issue and policy, which we pay more attention to than all others, security.
With it we manage to keep our accesses to our data, more and less important.


    Construction

Best Password Manager

  • December 26, 2022
  • Review verified by G2

What do you like best about the product?
A keeper password manager is a best and most effective solution. We are using keeper as a password security vault. It is a more secure and zero-knowledge tool. It is straightforward to use we can enable many security features like azure single sign-on, Apply privacy policies like a privacy screen, permission etc.
What do you dislike about the product?
They have to provide support services from GCC or Asian regions.
What problems is the product solving and how is that benefiting you?
We keep all the passwords in the vault and provide access through the keeper instead of sharing passwords with internal or external users. Now we can say we have enabled Zero-password knowledge in our organization.


    Adriane M.

Cofre seguro da equipe

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
A proteção em primeiro lugar, a comodidade que é compartilhar uma senha com alguém sem que essa pessoa saiba a senha propriamente dita. É muito utilizado por questões totais de segurança.
What do you dislike about the product?
Não tenho o que citar de ruim até então. Fácil instalação, importação, verificação. aprovação de usuário. é uma ferramenta de segurança bem completa e de fácil acesso aos usuários.
What problems is the product solving and how is that benefiting you?
Ajuda demais a gravar a senhas, muitas vezes os usuários esqueciam as senhas, e com o Keeper isso resolveu demais os chamados de esquecimento e renovação de senhas.


    Banking

Easy to use

  • November 28, 2022
  • Review verified by G2

What do you like best about the product?
I like the integration of the mobile app with the smartphone web browser. This makes is easy to create new accounts as well as to log into existing accounts. Also, love the random password generator. Makes it extremely hard for anyone to guess!
What do you dislike about the product?
The dislikes I have are more due to the security posture of my organization than the tool functionality itself. For example, for desktop application use, the vendor has made it easy to install a plugin that can mimic the mobile app's functionality. However, my company restricted the ability of individuals to install plugins due to security vulnerabilities.
What problems is the product solving and how is that benefiting you?
With the many applications that we have to contend with, it is a secure location that we can 1. store passwords. 2. share account info as needed/authorized and 3. utilize the random password generator tool to create unbreakable passwords.


    Non-Profit Organization Management

Easy to use and affordable password manager

  • November 24, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use and onboard users, allows us to securely store and share passwords across the organization. Contributes to better user experience and less password reset requests for the IT team.
What do you dislike about the product?
If you forget the master password, you have to create a new account. Sometimes autofill function can be buggy and can hide data input fields, it fails to differentiate between login/ password fields and any other input fields, hiding data that you are trying to enter.
What problems is the product solving and how is that benefiting you?
We implemented it org wide to enhance our enterprise security and allow users to securely store and share passwords instead of sending passwords in plain text via email or google drive.


    Real Estate

Essential Business Application

  • November 22, 2022
  • Review verified by G2

What do you like best about the product?
We are able to keep and share passwords among our team, and update and change passwords easily and efficiently.
What do you dislike about the product?
Would like to see a 2 or 3 year renewal option for a discounted price.
What problems is the product solving and how is that benefiting you?
Keeping all our many passwords organized and shareable for our team.


    Stacy S.

Keeper has been fantastic for our business

  • November 22, 2022
  • Review verified by G2

What do you like best about the product?
It is great to have one place to keep all of our passwords. When we have to replace an employee, you don't have to change every password. It has simplified all of our processes!
What do you dislike about the product?
There are no downsides that I have experienced.
What problems is the product solving and how is that benefiting you?
Having multiple passwords at your fingertips at all times