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Has made our Support Center much easier for helping clients
What do you like best about the product?
Keeper has helped with all our company passwords to be easily accessible, whether from phone or computer, for all our technicians to support all end users.
The mobile access and various vaults we can create with individual permissions have been a great way to control our environment.
The mobile access and various vaults we can create with individual permissions have been a great way to control our environment.
What do you dislike about the product?
Downside to Keeper has been recovering the environment when it was not setup correctly initially. Certain aspects were lost. The support team has been very helpful in ways they can but having a backup failsafe would have prevented a lot of stress and work being done.
What problems is the product solving and how is that benefiting you?
Has helped us solve any type of plain text passwords being stored anywhere and the copy ability has been great for transmitting passwords between tech to end user system
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Keeper, Excellent Product & Pricepoint
What do you like best about the product?
Easy to use Chrome Plugin and Android App. Easy to import from other password managers. Not too expensive for businesses with the ability to share records easily.
What do you dislike about the product?
It does take a bit of getting used to on the admin side but overall, still good. One thing to note is that you should set up the ability to transfer records for all new users/groups at the start so you don't lose anything with employee turnover. That is not somthing enabled automatically at the start.
What problems is the product solving and how is that benefiting you?
Password management and randomizer make it easy to keep passwords without even knowing what they are. Chrome plugin and Android app make it seamless to use across websites, devices, and apps. Importing records from lastpass was a breeze
Keeper is the Best
What do you like best about the product?
I love that I can use it on all of my devices! I never worry about needing to track a password (or it only being saved in Google vs Apple) and I love that I can use secure passwords every time I make a new account. I've been a loyal customer for the past 8 years or so- I use this both personally and for my business. I also have the Chrome extension! I love the product
What do you dislike about the product?
I am 90% satisfied but I do think there are slight tweaks that can be made to improve the technology. There is not instant syncing between devices, so maybe have an option where you can manually sync? Otherwise it just shows up like you don't have an existing account. Also, the passwords the app generates are not compatible with most websites- they are "too complex" - maybe have a setting where you can change the kinds of passwords the app generates
What problems is the product solving and how is that benefiting you?
I always have access to all of my passwords - I also use it to store other information securely, like flight and travel details. I trust the security of the technology and I like that I can make my passwords secure when setting up new accounts.
Great Password Manager
What do you like best about the product?
Secure and simple to use password manager. i am able to control useage and support secure sharing of passwords.
What do you dislike about the product?
Would like to be able to help users reset passwords easier.
What problems is the product solving and how is that benefiting you?
Sharing and storing of passwords.
The hidden gem of this space
What do you like best about the product?
As a password management software, Keeper Password Tool has a lot to offer. I feel safe with their encryption and the convenience of a single master password is a gem,
The ability to access your passwords from any device and securely share them with others is also better than the rest
The ability to access your passwords from any device and securely share them with others is also better than the rest
What do you dislike about the product?
Having to get everyone in the office onto it takes a bit of work, but the pricing is cheaper than the rest so I am happy enough to do the odd few starter calls. Once we share only that way and vault our passwords people adopt quick.
Could do with a little bit of UX & a fresher look tbh but here.
Could do with a little bit of UX & a fresher look tbh but here.
What problems is the product solving and how is that benefiting you?
Password sharing as a business and having a vault that I can give and revoke access too easily is great. Its much better than LastPass etc in those regards for me.
Keeper Password Manager has been a great tool for our IT department
What do you like best about the product?
The ability to selectively share passwords with individuals or groups within our organization is excellent, as well as the ability to do a one-time share to outside entities.
What do you dislike about the product?
I haven't found anything to complain about with Keeper yet. It has been a a great solution for our company.
What problems is the product solving and how is that benefiting you?
It eliminated shared documents containing logon credentials as well as the practice of emailing or messaging credentials to others when they need to logon to servers/services, etc.
Affordable and Effective Password Manager
What do you like best about the product?
Keeper is easy to use and affordable for SMBs. Also has a variety of useful add-on's that are not too pricey.
What do you dislike about the product?
The browser extension has some usability quirks.
What problems is the product solving and how is that benefiting you?
Centralized password manager for IT team. As an administrator, I have the ability to open a team member's password safe if needed in an emergency.
Easy to manage and use
What do you like best about the product?
I love the integration with my SSO provider for easy provisioning of users for secure on and off boarding. We also have the Breach Alert and audit to ensure our teams are following company policies and their accounts are secure.
What do you dislike about the product?
I would like to see the password fill option to be able to be page specific rather than site specific. As somebody who has to set up a lot of user accounts on the web the auto fill sometimes defaults my username and password for the username and password of an account I'm going to set up. It's not that big of a deal to temporarily turn off the extension while I'm in no screens.
What problems is the product solving and how is that benefiting you?
Having the passwords all in one space with links to the websites and supporting files has made access so much easier. I've wasted so many hours in the past trying to find the password or the person with the password.
EASY TO USE
What do you like best about the product?
ASSINGE ROLES AND PASSWORD SHARING WITH OTHER USERS
What do you dislike about the product?
NOTHING NEED IMPROVEMENT. EASY TO MANGE .
What problems is the product solving and how is that benefiting you?
PASSWORD SAVES AND 2FA CODES
Keeper Password manager
What do you like best about the product?
Ease of use - portability across devices and simple to access and share passwords across the team or keep in a personal volt. other managers iv used doesn't give you this ability or only allow for it to happen at an admin level and not at a manager level or below.
What do you dislike about the product?
tries to auto-complete and auto-fill unless turned off manually and where you have multiple accounts/ logins for a service it just attempts the first one rather than asking which one to use.
What problems is the product solving and how is that benefiting you?
managing client accounts we can save the login credentials and allow the whole team to access the accounts without needing to remember passwords or giving passwords out - in addition as staff move on from the company these passwords are safe and the member of staff can be locked out from accessing them or taking them away.
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