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Moved from a competitor and we are much happier with this product
What do you like best about the product?
One of the biggest complaints we had about our old password manager was how slow it was and we have had zero complaints about that since moving to Keeper. It also provides a lot more options when it comes to integrations and being able to pull data out for automation purposes.
What do you dislike about the product?
So far no real complaints, it has been able to do everything that we were hoping
What problems is the product solving and how is that benefiting you?
We have tens of thousands of records that we need securely stored but also in a fashion that they are easily retrievable. Keeper is able to do this and more
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Liking it so far
What do you like best about the product?
Importing passwords from Chrome is super simple
What do you dislike about the product?
I wish it was easier to import passwords from ios. As of now, I have no idea how to do it and most users in my org use an ipad and safari. I have to create an appointment for someone to teach me how to do it
What problems is the product solving and how is that benefiting you?
Protecting our users and saving all our passwords
Review of Keeper
What do you like best about the product?
Its ability to store OTPs, as compared to LastPass, which cannot do that.
What do you dislike about the product?
Autofill if you're not careful can break stuff by inputting the wrong data into what it suspects is the right place to put it.
What problems is the product solving and how is that benefiting you?
Sticky notes with passwords on monitors.
Good but can Improve
What do you like best about the product?
1. SAML integration for SSO
2. Ability to use for multiple accounts. (work and home)
3. Prompts for creating new records.
4. Prompts for changing passwords.
5. The ability to share passwords.
6. MFA capability
7. Random password generation - options can be modified to meet page requirements
2. Ability to use for multiple accounts. (work and home)
3. Prompts for creating new records.
4. Prompts for changing passwords.
5. The ability to share passwords.
6. MFA capability
7. Random password generation - options can be modified to meet page requirements
What do you dislike about the product?
1. It has the tendency of asking for re-verification before the 30 days.
2. Sometimes issues when changing passwords.
3. Has issues distinguishing between similar sites within the same domain.
4. Mobile experience on my phone is not as seamless as when I'm using my laptop.
5. Unable to access admin portal from cellphone.
6. Sometimes the Keeper symbol blocks unassociated fields.
2. Sometimes issues when changing passwords.
3. Has issues distinguishing between similar sites within the same domain.
4. Mobile experience on my phone is not as seamless as when I'm using my laptop.
5. Unable to access admin portal from cellphone.
6. Sometimes the Keeper symbol blocks unassociated fields.
What problems is the product solving and how is that benefiting you?
password manager
strong password creation
strong password creation
Keeper review
What do you like best about the product?
used every day
great team sharing capabilities
easy to use
great team sharing capabilities
easy to use
What do you dislike about the product?
Not every site auto-submits or auto-fills like it's supposed to, but it's not enough to dislike the product.
What problems is the product solving and how is that benefiting you?
people using the same password for every website is a problem and Keeper helps us solve that.
sharing passwords with other team members works very well.
sharing passwords with other team members works very well.
Outstanding resource for credentials
What do you like best about the product?
Keeper helps us secure our credentials very well, while also allowing for easy and secure access through its browser extension app.
What do you dislike about the product?
Need ability to add a company code or any data that might precede a user ID and password
What problems is the product solving and how is that benefiting you?
Our team uses Keeper daily as out primary credential manager. Often our users maintain many devices and accounts, Keeper alllows us to easily help users with credential issues and safely secures our credential data
Best pw vaulting option for companies that I've tried
What do you like best about the product?
The browser add-in works well, gets to fields that other solutions I tried could not, and can be moved out of the way. Employees get an initial warning that passwords they store belong to the company and can be transferred to their manager if/when they move on (we did not have this with our previous solution, which caused drama.) The free license for home use helps us reinforce good pw habits and also a separate space for work and personal life (as mirrored by Edge browser's work and personal profiles). The support was robust and native-English speaking when I called upon it. The price is favorable relative to the industry. Support for passkeys and TOTP allows teammates to share multifactor auth for company SaaS accounts not tied to SSO.
What do you dislike about the product?
I was not able to get the on-premises authorization tool working. I was able to get the cloud-hosted authorization tool working, but it cost $1,500 month in Azure fees so I dropped it. Getting new devices added requires an admin's help.
What problems is the product solving and how is that benefiting you?
It's easy to create and use long, uncrackable (20+ character) passwords, and share them with teammates, even with MFA. Users are getting the message that passwords should not be human-generated, and should be shared via secure channels (i.e. not email/Teams). Project resource passwords are now linked to work teams instead of individuals who might lose them/forget them.
In a nearly commoditized segment, Keeper holds its own
What do you like best about the product?
Keep is able to perform not just the basics of password management, but also just-in-time provisioning and SSO. Customer support is very responsive. Easy to switch between work and personal accounts on a mobile device.
What do you dislike about the product?
The browser plugin tends to be inconsistent, if not buggy. It's slow to achieve ready-to-use state upon website loading.
What problems is the product solving and how is that benefiting you?
Keeper helps our users generate and use more secure passwords and helps to eliminate password re-use.
Excellent Password Manager
What do you like best about the product?
The ability to store not only passwords, but a plethora of other records. You can create payment/banking information records, ID records, SSH Key records.
What do you dislike about the product?
Some of the prompts for auto fill etc., can be a bit overwhelming. Especially if you regularly fill out forms containing a lot of different fields.
What problems is the product solving and how is that benefiting you?
It is a secure solution for storing passwords in an Enterprise IT Department. The robust permissions features allow collaboration between teams, and the privacy screen records allow for even more security.
Keeper handles password management effortlessly.
What do you like best about the product?
The capability to share password securely.
What do you dislike about the product?
Some sites are hard to KeeperFill, aa.com
What problems is the product solving and how is that benefiting you?
Solving the problem of using browser-based password management in multiple browsers and helping segment personal and business passwords.
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