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Poor Customer Service. Poor Response Time
What do you like best about the product?
Easy to use, issues can be looked up online.
What do you dislike about the product?
The customer service is terrible. I have been trying to get help with our single sign on for about a year ago. They never called me back. I left phone messages and emails. We still don't have single sign on setup properly. I am using a work around. Once things settle down I will probably start looking for options with better customer support.
What problems is the product solving and how is that benefiting you?
It a place to store passwords used by multiple people for our systems.
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Working well in our org
What do you like best about the product?
Our team moved over to Keeper from another password vault and have been mostly happy with the move. The setup was a bit more extensive than expected for Keeper but once it was up and running, the experience has been smooth. Password creation is easy and the vault plugin works well.
What do you dislike about the product?
Inital setup ran into a few challenges, it would be nice if you could easily have both a business and personal keeper vault and toggle between them. This would encourage employees to improve their password habits even outside the workplace.
What problems is the product solving and how is that benefiting you?
Keeper allows easy password sharing among our team and also with external contacts. The external feature in particular is nice because you can provide access without actually revealing the password. Browser integration makes Keeper easy to use.
For password managers this one makes it easy to use in an organization
What do you like best about the product?
That we can easily move and sort our entries on the desktop and have it reflected on our mobile devices and that you can use devices like the apple watch to authenticate with 2FA. The implmentation with the team was very easy and quick.
What do you dislike about the product?
When 2FA fails it takes time for it to crash so you can enter the new code into the system for it to work again.
What problems is the product solving and how is that benefiting you?
Keeping track of multiple passwords for different servers as we are making users use different passwords for security purposes. Easily share the password with others in a unit even when people are away.
One of the best pieces of software i use.
What do you like best about the product?
Extremely easy to use. great gui. easy to install. Keeper provides alot of documentation and KB to help get the process started. I use it multiple times a day everyday.
What do you dislike about the product?
I do not have any downsides from using Keeper.
What problems is the product solving and how is that benefiting you?
Password management. Storing all your passwords in one location which is encrypted has been huge for having to remember/reset passwords. Autofill works amazing.
Be prepared to get locked in with no option to cancel
What do you like best about the product?
It looks like a comprehensive platform, too bad I wasn't able to try it.
What do you dislike about the product?
My cofounder set up the service for us, but wasn't able to finish the set-up before he left the company. When I tried to take over, I wasn't able to get access to his login to finish the setup process. The process to gain access to his account was laborious and time consuming so I wasn't able to complete it. When the annual payment came around again, I asked to cancel the service and refund the renewal fee as I never was able to get the sevice setup. They refused to refund the money so now we have paid for two years of a service I never used, and CAN'T use. Horrible way to treat a potential customer and has turned me off to the service.
What problems is the product solving and how is that benefiting you?
More secure password management than LastPass.
Reliable password manager and a great partner that really listens to our needs
What do you like best about the product?
Keeper Security rocks! It's a solid Password Manager tool with reliable business features that not only amp up security but also make management a breeze. Setting it all up is a piece of cake – quick and hassle-free. Plus, the log function provides a top-notch overview. And their support is nothing short of dependability. Highly recommend!
What do you dislike about the product?
A small thing rather, it would be great if they can support Microsoft push authentication.
What problems is the product solving and how is that benefiting you?
The automated management process of managing our users.
Great product.
What do you like best about the product?
Can't compare because I haven't used any other enterprise password manager before now, but what I like the most is ability for the plugin to recognize password expiry screen and enable changing your password by simply clicking the old and new password fields. Handy!
What do you dislike about the product?
Great all round, however I think automatically clearing the password from the clipboard after a few seconds would be a good security feature to add
What problems is the product solving and how is that benefiting you?
Managing sharing passwords across teams is made easy by keeper.
All your passwords at one secure place with zero knowledge
What do you like best about the product?
Keeper employs a zero-knowledge security model, meaning that the company has no access to user data. Only users have access to their stored information.
It also supports biometric authentication, such as fingerprint and face recognition, for added security.
It also supports biometric authentication, such as fingerprint and face recognition, for added security.
What do you dislike about the product?
The ability to access passwords offline might be limited in some scenarios.
What problems is the product solving and how is that benefiting you?
Keeper allows me to securely store and share sensitive files along with passwords without revealing sensitive information. It is also available on various platforms, including Windows, macOS, iOS, Android, and browser extensions for major browsers.
A great way to secure your passwords
What do you like best about the product?
The syncing across multiple devices, the creation of strong passwords and the ability to save other items and files.
What do you dislike about the product?
Nothing I can think of, it just works for everything I need.
What problems is the product solving and how is that benefiting you?
Keeping passwords and other data secure. Allowing team to create strong passwords.
Never losing another password again!!!
What do you like best about the product?
It has made keeping track of my various accounts for enterprise services incredibly easy! Prior to using keeper, we struggled with password management, but now with the ease of using the web extension, I don't have to spend ages fiddling through different text files trying to find the correct account and hoping it's up to date, I can simply tape the extension and autofill the correct information. We have mandated it on our entire IT staff as a way to keep everyone's accounts in sync, and it was a breeze to set up and push the extension to everyone using group policy. This is something our department now utilizes daily and it has definitely sped up our workflow, and allowed us to not lose access to any more accounts.
What do you dislike about the product?
Unfortunately the web extension does mess with tabbing between fields on some web parts, but I have all the added features well worth the trade off!
What problems is the product solving and how is that benefiting you?
Previously we had issues with password management, and relying on individuals to correctly update a password and make sure it is saved in the correct location, but with a centralized and web based platform like keeper, we do not have to worry about the previous tedium of doing this and now have everything all in one place with an easy to use extension to assist us.
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