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External reviews

971 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Joseph D.

Great Software! (With improvement suggestions)

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
Keeper is excellent at managing company passwords securely, generating strong passwords, and sharing passwords among common users. The admin portal is very helpful as well, giving many options for access control, etc.
What do you dislike about the product?
Features that are missing include automatically adding Keeper Desktop to the startup apps in Windows, not allowing shared folders within shared folders, and effective customization of generated passwords (to accommodate special character requirements, etc.). Though Keeper has records for names, addresses, and payments, Keeper Fill does a very poor job at filling these into the various form fields across websites. Web browsers do this easily (though less securely), so I hope that Keeper can set up their game in this area.
What problems is the product solving and how is that benefiting you?
Insecurly stored passwords and repreat password are two things that Keeper helps prevent.


    Jeremy C.

Keeper Security is a GAME Changer!

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Keeper Password Manager has changed the way my organization functions and has increased security further than I could have imagined prior to implementation. For starters, when you have as many users who are not tech savvy or security minded as we do, Keeper simplifies their need to manage passwords and increases their safety at the same time. Couple in the use of MFA and Passkey features, and Keeper has becoma a must-have part of everyone's daily use.

Overall implementation and adoption was a breeze, it took us 3 days to fully get the entire company up to speed with Keeper. Customer Support and their teams made it extremely easy. With their sync tool connecting our AD to their system, user account populate within seconds.
What do you dislike about the product?
If I have to pick out a negative or dislike something about Keeper, it would have to be that desktop app does not have the ability to auto -fill when signing into applications like their mobile counterpart.
What problems is the product solving and how is that benefiting you?
Keeper allows my non-tech savvy or security-minded users to remain secure. This, in turn, allows my IT Team to know that our users can maintain proper security standards while online.


    Restaurants

Excellent Solid Password Manager

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
Keeper was easy to deply and altough it is still a shift for those who have not used a password manager, It is starting to take hold in the corporate structure. Passwords are getting more secure and BreachWatch is providing insight on how secure passwords really are.

Integrating it with Azure Entra ID has been excellent as well as far as continue account managment
What do you dislike about the product?
It doesn't follow the concept of separated vaults. It uses shared folders inside 1 vault. This seems to make passwords slightly less portable but really its just a mindset shift
What problems is the product solving and how is that benefiting you?
Our corporate employees have so many Cloud application accounts and a ton of passwords. Password reuse is rampant and very few of them have to change their passords. Many of the passwords were compromised in data breaches. This is helping to curve insecure password sharing and password reuse, creating a separation of our systems.


    Justin R.

Keeper is excellent!!

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Ability to guide me to website and autofill passwords. I use it everyday, and it's very helpfull in all situations.
What do you dislike about the product?
Nothing so far, it has exceeded all expectations that I've seen.
What problems is the product solving and how is that benefiting you?
Remembering passwords and making sure they're all different.


    jonathan T.

Keeper is a keeper

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
best part for me was the ease of roll out, by partnering with Microsoft in the way Keeper did made implementing it in our environment a very painless endeavor. In Addition, their customer support is quick and responsive when we contact them with any questions with detailed steps. Keeper being an add-in via Edge also means we can deploy the app without needing to package up the app and it's accessible on any device.
What do you dislike about the product?
getting Managers access to certain passwords require you to take some proactive steps before hand so you need to take that into consideration when configuring the teams and features in Keeper.
What problems is the product solving and how is that benefiting you?
poor password hygiene is a major issue for most sites, but we were also seeing issues where users were storing passwords insecurely, so we needed a way to enforce strong passwords and allow our end users to save them in a secure location. Keeper allows us not only to provide people with a secure location but to see who may need some help with making stronger passwords or had a possible breach.


    Higher Education

Keeper is a functional password manager that focuses on security.

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
The ability to effectivly manage passwords among several teams and external sources. Having the functionaity to send onetime passwords to external sources greatly improves the ability to ork with contractors.
What do you dislike about the product?
Some of the settings and managemnt features are not the most intuituve. Setting up the different security settings within the hierarchy of the managment system can be cumbersome.
What problems is the product solving and how is that benefiting you?
Being able to manage passwords across several distinct teams help business continuity and efectivness of the teams.


    Timothy G.

Great way to Organize Team Passwords

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
It's very easy to make a group folder and have shared passwords among your team.
What do you dislike about the product?
Sometimes it's annoying have to relogin or trying to get rid of the popup on sites you don't it to use.
What problems is the product solving and how is that benefiting you?
Sharing passwords among my team.


    Kyle B.

Keeper: Keep for life!

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Simplicity. Not only was keeper simple to understand, but it is easy to master while still being jampacked with features. It was very easy to train my colleagues on the use cases and the support has been impeccable. It was easy to integrate into our organization and become a tool we use daily.
What do you dislike about the product?
It isn't free and it doesn't come preinstalled on PCs out of box!
What problems is the product solving and how is that benefiting you?
Keeper is allowing our business to consolidate our records and important datas that need to be shared amongst our department into one priority location that all users have access to with their own login. All users can access, edit, share, and utilize the information within our webvault without needing to remember a bunch of passwords, or jeapordize our department with unsafe password storage methods.

Keeper is also allowing us to share this valuable data/information with departments for singular use cases/long time use.


    Consumer Services

We have been very happy with the capabilities of Keeper

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
More secure that some of the competitors
What do you dislike about the product?
I struggle to get the password manager to easily create a new password when I need one. it feels clunky doing this. I wish there was a simple way to just create a complex password example without going through hoops.
What problems is the product solving and how is that benefiting you?
Keeping complex passwords secure.


    Manufacturing

Easy to Use on Mulitple Platforms - Great Business Perk

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Once setup, creating, maintaining, and updating complex passwords is easy!
What do you dislike about the product?
Some users found filling passwords from phone app was not intuitive.
There is a slight learning curve getting it to fill passwords from iPhone and Android apps.
What problems is the product solving and how is that benefiting you?
Particularly for users of the PC desktop app and Keeperfill browser extension, the tool makes it easy to create and use complex passwords.
We also had several credentials that are shared by several staff. Keeper's credenital sharing makes it easy to share those records and keep them up-to-date, securely.