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1,855 reviews
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    Isaul C.

Great for managing passwords

  • October 19, 2017
  • Review provided by G2

What do you like best about the product?
I love the ability to keep all my passwords up to date and available at will.
What do you dislike about the product?
It has a bit of a learning curve which could discourage some new users.
What problems is the product solving and how is that benefiting you?
I don't have to worry anymore about coming up with new passwords, or even remembering several passwords. I can also safely share access to accounts as well as storing important documents.
Recommendations to others considering the product:
Be patient. There is a learning curve, but well worth the effort.


    Soumi B.

Life saviour

  • October 18, 2017
  • Review provided by G2

What do you like best about the product?
The feature to view the password also helps a lot when it is required
What do you dislike about the product?
only thing is that it doesn't work well in mobile phones which needs a lot of improvement
What problems is the product solving and how is that benefiting you?
All password at one place


    Jordan N.

How did I live without it?

  • October 18, 2017
  • Review provided by G2

What do you like best about the product?
I enjoy that my passwords are securely stored in a central location. In addition to that, I can generate long passwords easily, and also use 2-factor authentication.
What do you dislike about the product?
I dislike that I didn't know about it sooner! No, but in all honesty, there is very little I dislike about it, if at all. The only thing that may need improvement would be more integration with mobile apps, but I do realize this isnt the fault of Lastpass, but rather the app developers themselves.
What problems is the product solving and how is that benefiting you?
I can securely store my passwords and generate secure passwords that I wouldnt be able to remember otherwise. It also is great way to store company credit card information without having to write it down on a piece of paper.
Recommendations to others considering the product:
Lastpass is a wonderful tool to help streamline productivity as well as secure your passwords in a central location for many users to access. I highly recommend using the product with a 2-factor authentication device, such as Yubikey as well for added security.


    John B.

LastPass Review

  • October 17, 2017
  • Review provided by G2

What do you like best about the product?
It keeps all of my passwords saved in once spot with easy access to them and fill then in automatically.
What do you dislike about the product?
Is often times duplicates when on a windows or Mac computer if the password has already been saved to the computer.
What problems is the product solving and how is that benefiting you?
It prevents me from having to type in and/or remember all of my different passwords.
Recommendations to others considering the product:
Keep up the good work.


    Anshula C.

Takes a lot of startup time, the UI isn't great, but it does the job

  • October 07, 2017
  • Review provided by G2

What do you like best about the product?
When Lastpass works, it just works. It also makes it possible to share groups of passwords (operation passwords, finance passwords, product, etc.) instantly with the right employees. The Security Challenge also helped us increase the company's online security in a semi-gamified way. It also saves time in our day-to-day work.
What do you dislike about the product?
It took a ton of time spent setting up folders, organizing passwords, and doing the initial socializing with the team. The latter is because Lastpass does take a change in user behaviour. You have to remember to log into Lastpass, remember to save passwords in a clunky UI, and then remember to select the password when logging in. The UI is also not great, even with recent UI updates. Sometimes pages have downright childish fonts (big, red, bold, Calibri, static on the page) in place of error messages.
What problems is the product solving and how is that benefiting you?
When Lastpass is used right, it really begins to pay for itself. All staff have access to the write passwords without compromising security. Perhaps as important - You can take away access as easily. When new staff come on board, they easily get up to speed on our infrastructure - None of that time-wasting "Hey, do you have the login credentials to our video conferencing, product demo, etc.". UI upgrades make the whole thing a lot nicer to use, particularly when compared to a couple of years ago. Lastpass is now a product that can scale with our company.
Recommendations to others considering the product:
To get full use out of this product, invest time upfront. Research the use of folders as a way of sharing passwords, map folders to business functions, and then share passwords. This approach will let you share the right passwords with the right people simply.


    Mental Health Care

LastPass Review

  • October 06, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to access my passwords across devices and platforms, and seamlessly access them while using a variety of websites.
What do you dislike about the product?
I have found some sites do not save accurately, though this tends to only occur when login screens include multiple fields (e.g., email, username, password) and the wrong field is saved.
What problems is the product solving and how is that benefiting you?
Having access to my passwords prevents me from entering multiple wrong attempts, therefore not having to reset passwords as often.
Recommendations to others considering the product:
Use it consistently so that all sites are saved within lastpass. Review the sites that are saved periodically to ensure your password database is clean, potentially removing or editing duplicate entries that occur to make sure the right password is pulled every time.


    Information Technology and Services

Safe password service to share credentials with employees/team members

  • October 06, 2017
  • Review provided by G2

What do you like best about the product?
It lets you include personal information in case the credential needs it. Also, it can be chosen easily with pop-up credentials on form fields making suggestions according to the webpage. The browser plugin also is really helpful. It makes suggestions for safer passwords and keeps them on record in case you forgot about them
What do you dislike about the product?
the interface seems pretty old and the vault is not easy to navigate to find out what credentials you have (personal or business), unless the search bar is used
What problems is the product solving and how is that benefiting you?
security on passwords for software and web services used by anyone


    Legal Services

Love LastPass

  • October 05, 2017
  • Review provided by G2

What do you like best about the product?
The vault feature; it's much easier to use than Google Smart Lock. It's easier to navigate, you don't have to enter the password for your PC to see your passwords, you can update your passwords in the vault, and the vault includes more information than just the website address.
What do you dislike about the product?
When I am changing a password for a website that is already saved in LastPass sometimes a pop-up box does not pop-up to update the password.
What problems is the product solving and how is that benefiting you?
Saving passwords for multiple websites I use for my practice and using the password generator.
Recommendations to others considering the product:
If you use Chrome, the Google SmartLock will still pop up when you save a new password. It pops up before the LastPass pop up, which can be annoying.


    Erika F.

Did you know you're not supposed to know your passwords?

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
When working with so many sensitive accounts it's important for me to secure my passwords. I love LastPass because I just need to remember the one password to get into my vault and it remembers the rest for me.
What do you dislike about the product?
I don't think I have anything I dislike as of right now.
What problems is the product solving and how is that benefiting you?
Securely storing passwords for multiple accounts I may not regularly need but would grant access sensitive data if they were hacked.
Recommendations to others considering the product:
I think everyone should have a password manager. I'm still currently using the free version and it has met all of my needs.


    Adam N.

LastPass has just become part of life now

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
I have 20+ character randomised passwords for all sites I use. The number of combinations this could be is mind-blowing. I never have to remember passwords, and LastPass automatically fills in the sign in fields when I land on a site (most of the time, the occasional site doesn't work, but it's pretty quick to use the Chrome extension to search and copy the password). You just login to LastPass once in the morning (or you can stay logged in on a trusted computer), and that's it. Combined with two-factor authentication, and you're way more secure than most people.

Another excellent feature is the security check you can run. It will process all the passwords you have and give you an overall score, and advice on how to become more secure (it highlights duplicate passwords, old passwords, weak passwords, etc). It also checks whether any email addresses you use have been compromised by known security hacks. Very useful.
What do you dislike about the product?
I worry about having all my passwords stored in one place. Obviously, they're security experts, so they must be pretty hard to crack. But, ya know, people hack the NSA, so... But it's much more secure than having easily crackable, repeated passwords on sites across the internet. Also, passwords are not automatically filled in when logging into a site on a smartphone. I have to open the LastPass app (albeit quickly with finger print entry) and then copy the password and paste it into the site I'm trying to access. To be honest, it's not a massive issue, but it is a bit of a pain (maybe I've just got used to it). But the normal desktop experience is very smooth.
What problems is the product solving and how is that benefiting you?
Avoiding getting hacked. I have peace of mind knowing I'm one of the secure internet users. It saves a tonne of time logging into sites (I have several hundred stored passwords, I probably only use a couple of dozen regularly, but it's amazing how many sites you need passwords for). You open the site. Email and password fields just auto fill. And you click to sign in. Simple. Honestly, I don't know how people stay secure online without a password manager, like LastPass.
Recommendations to others considering the product:
I have not checked out its competitors. So I'd obviously recommend doing that. But in all honesty, I've found no reason to switch services. LastPass has made me more secure online and made logging into sites way more convenient. And so it's good value at $12 or so dollars per year (or whatever it is).