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External reviews

139 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dustin R.

Spryker is the go-to solution for enterprise needs especially in b2b

  • September 28, 2021
  • Review verified by G2

What do you like best about the product?
The following benefits of Spryker have proven to work for us:
- Strict architecture rules facilitate flexible provisioning of dev resources
- Feature development close to the market and customer requirements
- Close and successful cooperation between Spryker as vendor and us as solution partner
What do you dislike about the product?
The following disadvantages of Spryker have shown up for us:
- Complex architecture may require longer onboarding times
- E-commerce standards as usual with other store systems partly not available (but of course Spryker is not an out of the box solution)
What problems is the product solving and how is that benefiting you?
As an e-commerce integrator, we advise customers from a wide range of industries, in both B2B and B2C contexts. Spryker enables us to meet the increasing demand for sophisticated store solutions with the store system as a central link between various special systems, partly standardized and thus efficient.


    Thomas S.

Stable backbone for individual B2B Processes and beyond

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The system offers more flexibility and modularity than any other PHP based enterprise Commerce System.
What do you dislike about the product?
API can still be developed further inmho.
What problems is the product solving and how is that benefiting you?
Spryker is currently our only solution providing scalability and stability for platforms with up to 550 million products.
Recommendations to others considering the product:
Very experienced network of technology and industry partners. Outstanding sales and tech support from Spryker.


    Sebastian W.

Scalable E-Commerce framework that lets you focus on what matters

  • August 03, 2021
  • Review verified by G2

What do you like best about the product?
Spryker's core software provides universal value, while still being easily extendable and customizable. Thus I'd consider it an excellent fit for tons of manufacturers, retailers, and service providers in B2B and B2C environments looking to make the next step in digital commerce.

What I like the most is:
- The disciplined separation of backend and frontend.
- The modularity of features.
- Configurations for multi-store & -language setups are easy to accomplish.
- Customization is comfortably possible without risking future upgradability.
- Continuous and transparent development of core software.
What do you dislike about the product?
- The steep learning curve for developers, who are just getting to know Spryker and its architecture, as the software is somewhat complex and a juggernaut functionality-wise. From what I can see, a lot has now been kicked off to ease and speed up that process (Academy); but still, with the small number of developers bringing an extensive Spryker knowledge to the table, it's a pain.
- The developer & business user community still offers enormous room for improvement. I'm sure many enthusiasts would be willing to share their individual experiences with Spryker.
- Some of the published modules are not production-ready out of the box and leave a lot to be desired, even with basic expectations regarding offered functionality.
What problems is the product solving and how is that benefiting you?
We are undergoing the digitization of marketing & sales in a field-sales-driven B2B environment. We leverage Spryker as a tool to optimize the top- and bottom-line, as well as to elevate our customers' experience.


    Michael H.

very good and flexibel solution

  • July 30, 2021
  • Review provided by G2

What do you like best about the product?
very scalable, easy to use, modern design
What do you dislike about the product?
more b2c than b2b functionalities, direct Link to concrets is missing
What problems is the product solving and how is that benefiting you?
Relaunch of our current Webshop System


    Retail

Spryker - an enterprise platform with flexibility to customize to your business needs

  • July 01, 2021
  • Review provided by G2

What do you like best about the product?
Strong unified approach to all eCommerce functions (including multiple webstores, B2B, B2C, etc.)
What do you dislike about the product?
Documentation structure can be cleaned up to make more intuitive
What problems is the product solving and how is that benefiting you?
We are utilizing Spryker Cloud Commerce OS to solve complex eCommerce-related business requirements. This includes specific B2B details (like multiple variants and unique catalog structures across multiple webstores) and more global details (multiple web storefronts or languages managed in one place).


    Thomas K.

Spryker Cloud Commerce OS - the system for ambitious commerce projects

  • June 30, 2021
  • Review verified by G2

What do you like best about the product?
Spryker has a PaaS approach which enables custom code and configuration throughout the system. It has a modular approach so it's rather easy to do isolated customizations to certain areas where you need it. Beside that the PHP developer base is rather huge so it should be a breeze to find the right implementation personel.
Spryker has B2C and B2B demo shops available, all fully responsive, acting as a good starting point for individualization projects.
Sprykers support is fast and responsive.
What do you dislike about the product?
Sprykers cloud offering is open to some improvements. Besides rather technical discussions for provisioning the right systems, there are also some issues regarding monitoring and operational excellence.
What problems is the product solving and how is that benefiting you?
diva-e does custom B2C and B2B ecommerce shops and portals for various customers beside many other services we provide.
Spryker especially is being used for various different vertical and markets due to its versatility.
Recommendations to others considering the product:
Check their site, look at their presentation and videos, try out the demo shops. Once you've done this, talk to some agency implementing Spryker and you almost get the same picture I have.


    Torben H.

Spryker scales up your business. Spryker is for winners in collaboration with "best it AG"

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
High Customization, flexibility and speed
High degree of innovation
Fast start with out of the box functionalities
Guidance / Trainings for a successful start with Spryker
What do you dislike about the product?
We have been working with Spryker for many years. For sure there where issues which need to be adressed, but overall we have nothing to complain about.
What problems is the product solving and how is that benefiting you?
Improve ROI
Fast time to market
High eCommerce ambitions
Low TCO
High levels of innovation
Recommendations to others considering the product:
Spryker needs a mature TECH-organization and skilled and well trained developers.
If you want to access enterprise organizations with ambitious eCommerce projects and business use cases, take Spryker!


    Daniel V.

PaaS for complex Product Structures and Business cases

  • June 30, 2021
  • Review verified by G2

What do you like best about the product?
Because of its modularity spryker allows you to be fast. We were able to get into the market fast and quickly get customer insights
What do you dislike about the product?
We had some struggles with the Paas Solution but the Spryker support helped us a lot.
What problems is the product solving and how is that benefiting you?
We have been creating a highly customized B2B and B2C solution fo our costumers in the industrial segment and the private segment.
We needed a flexible and scalable solution to expand and develop our platform over time


    Medical Devices

Fast platform with short time to market - ideal for various eCommerce use cases

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
Modularity of the platform allows to select functionality needed based on business requirements.
What do you dislike about the product?
Some documentation a bit outdated, which makes it hard especially for developers to analyse and resolve issues on their own.
What problems is the product solving and how is that benefiting you?
Using it as a commerce platform, Spryker enables our simple eCommerce business case (B2B).


    Hieu L.

A groudbreaking for online shops

  • June 30, 2021
  • Review verified by G2

What do you like best about the product?
Well structured codebase architecture
Flexible to extend
A good built-in solution for search
The state machine for business processes
The default implementation is already scalable
Support multi-stores
What do you dislike about the product?
The documentation and developer bootcamp is sometimes out-of-date
Open code, not open source, all bugs need to be submitted to an internal system without accepting patches from communities
Steep learning curve.
The bridges at the core level sometimes cause difficulties in project-level implementation.
What problems is the product solving and how is that benefiting you?
At NFQ Asia, we use Spryker to build e-commerce solutions for some clients. The Spryker Commerce OS solves different problems on both B2B and B2C shops. It establishes a standard of organizing the codebase structure, designing our database, connecting to third-party applications, etc... Furthermore, Spryker Commerce OS is highly flexible, allowing us to customize the shop to the varying needs of our clients. There are also many pre-built packages that we can start using immediately with a minimum effort for configuration.
Recommendations to others considering the product:
It is well suited for medium to large shops that need to connect to different external systems (PIM, CMS, CRM, OMS, etc...). The Spryker architecture makes it plays nicely with varying models of deployment. However, both software engineers and DevOps engineers have a steep learning curve to develop the Spryker shop correctly. This solution may not be the answer for small businesses that want a lightweight e-commerce solution.