CircleCI is used primarily as the pipeline for application deployment. When a pull request is created in GitHub, it triggers a CircleCI pipeline because of the GitHub integration. During the CircleCI pipeline, the application goes through building and deployment to the appropriate destination, which can be a Lambda or AKS microservices.
External reviews
External reviews are not included in the AWS star rating for the product.
Automated deployments have streamlined cloud releases but configuration orbs still need simplification
What is our primary use case?
What is most valuable?
CircleCI's GitHub integration is the best feature offered. The GitHub integration is most valuable because of its ease of use, as it only requires integration with the GitHub repository and then creating the pipeline as a YAML file within the repository code.
CircleCI has positively impacted the organization, as it has been used for many years and serves as the main source for application deployment. Every deployment is conducted through CircleCI, and this is what keeps the company functioning.
What needs improvement?
CircleCI's Orbs are not as easy to use as they could be. If CircleCI implemented a function approach similar to GitHub Actions, it would be significantly better.
CircleCI could be improved if it could function without Orbs. Instead of Orbs, using a function approach like GitHub Actions would be beneficial.
For how long have I used the solution?
CircleCI has been used for two years.
What do I think about the stability of the solution?
CircleCI is stable.
What do I think about the scalability of the solution?
CircleCI's scalability is easier to manage, but it comes at a high cost.
How are customer service and support?
A customer support ticket has never been opened.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
This company already had CircleCI running for several years before starting at this position.
How was the initial setup?
CircleCI was purchased through the AWS Marketplace.
What about the implementation team?
The company does not have a business relationship with this vendor beyond being a customer.
What was our ROI?
A return on investment with CircleCI has not been observed, and no relevant metrics such as time saved or fewer employees needed can be shared.
What's my experience with pricing, setup cost, and licensing?
There is not much experience with pricing, setup cost, and licensing because that is managed by the legal team.
Which other solutions did I evaluate?
Other options were not evaluated before choosing CircleCI, but after choosing CircleCI, GitHub Actions and Harness are already being evaluated.
What other advice do I have?
For others looking into using CircleCI, study thoroughly about CircleCI's Orbs because they are quite complicated. The overall review rating for CircleCI is 6 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Very very good tool easy to login from github
CircleCI with GitHub offers powerful CI/CD automation with excellent Git integration
Solid Tool for easy CI
my experience using CircleCI is the best
It is a great platform to coordinate your CI/CD
A review of CircleCi
Besides, the solution is innovative. From ideas, reach concrete solutions and make them better through automation.
Also, It is a viable solution which is user friendly through the configuration of yaml files.
Unhelpful support, unclear billing, and has offers ability to track usage
What is our primary use case?
What is most valuable?
The solution offers continuous integration and continuous delivery.
What needs improvement?
We've had occasional connectivity issues with cloud resources and build failure due to its own internal system setup and environment. That costs us credits. Support engineers do not thoroughly read and understand issues when emailing them. They reply to me with a totally different context about the problem. Just yesterday, my web applications failed to 'yarn build' after I downgraded the resource class from extr-large to large. I contacted support and got no reply.
Billing is a mess. There is duplicate information in the bill downloaded from their website and when I asked for a consolidated bill, they just answered that they didn't have it.
There is no transparency on how many billed minutes and credits I spent each day both on their website and the monthly bill which makes it difficult to understand when the monthly bill contains many refill item charges.
It is difficult or impossible to track usage and burndown of my subscription and to gain total outstanding refill amounts on a daily basis. Their website doesn't provide sufficient information on credits allocated/calculated for my extra-large resource class.
For how long have I used the solution?
I've used the solution for five years.
How are customer service and support?
Support is no good! They are low-skilled and there is a long response time.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
Beware of skyrocketing bills as CircleCI does not provide transparency into how they charge refills. Their monthly billing statement is almost unreadable and their online dashboard doesn't provide details on how your subscription burn downs and how much is carried forward to the next billing cycle.
Terrible support and rubbish billing!
Billing is a fucking mess and nightmare! There are duplicate information in the bill downloaded from their website and when I asked for consolidated bill, they just answer don't have it. There is no transparency on how many build minutes and credits I spent each day both on their website and the monthly bill which make it difficult to understand when the monthly bill contains many refill item charges. It is difficult or impossible to track usage and burndown of my subscription and total outstanding refill amounts on a daily basis. For example, I went through the build history for the 3 days into the new billing cycle. There were a total of 74 build and when I sum up the duration of the build, it is 597m 41s. However, their fucking rubbish dashboard shows 4265 "Compute" minutes. Is this a SCAM?