Seamless PCI Compliance for Service Cloud Voice

• By Mathijs Parent
• on 09/19/2024

Our partnership with SequenceShift achieved PCI compliance for
phone payments. The swift, self-service implementation, seamless
integration with Amazon Connect and Service Cloud Voice, and
effective POC validation enabled rapid deployment. This solution
improved customer experience, increased sales, and ensured security
and compliance.
Some highlights:
- PROOF OF CONCEPT SET UP WITHIN DAYS
- TEST, SELECT AND IMPLEMENT WITHIN A MONTH
- SELF-SERVICE IMPLEMENTATION
- COMPLIANT PHONE PAYMENT HANDLING, GLOBALLY
- IMPROVED CUSTOMER EXPERIENCE