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Airtable

Airtable | 1

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External reviews

2,590 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Museums and Institutions

Better than Excel

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
Airtable has been such a game changer for me in my work. I used to spend hours editing Excel reports to get different kinds of data, but now I can determine that same information in an instant. I also enjoy the fact that it's kind of aesthetic. It's a lot prettier to look at than a spreadsheet.
What do you dislike about the product?
It would be amazing to have better integration with other products. For instance, we use Microsoft in my workplace and it would be so helpful to be able to sync between Airtable bases and an Outlook calendar, or to be able to embed an interface into a meeting invitation.
What problems is the product solving and how is that benefiting you?
Previously, it took me ages to edit the attendance reports that would pull from our ticketing software. Now I'm able to keep a report in real time that makes looking up attendance a breeze. What previously took hours is now instant. I track hundreds of programs from across different areas and Airtable has made it easy to store information from disparate sources all in one easily accessible place.

I also use Airtable to -

* Keep a to-do list/handy list of resources and bookmarks
* Maintain a staff directory/org chart (I send a form to new staff to fill out then generate the org chart from their responses)
* Schedule meetings and trainings for teams of 30-50 people (I created an interface for staff to be able to look up agendas easily)
* Track budgets
* Generate charts for presentations


    Telecommunications

Airtable helps keep me organized and automates part of my work

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
I love Airtable because it's easy to collaborate, update, and automate certain workflows with integrations to a variety of other tools and services.
What do you dislike about the product?
It takes a bit of effort to create a new base and make sure to set it up in a future-proof way.
What problems is the product solving and how is that benefiting you?
Airtable helps solve issues around organization, project management, and collaboration. It helps keep me organized on my deliverables and lets my stakeholders see progress on my projects.


    Emily R.

Great Business Tool

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
Airtable is easy to use in it's most basic form and the advanced features pack a punch if you're willing to spend a little time learning how to use them. Integration with other apps and platforms is seamless, and customer support is handy. Airtable is a product I use every day and it keeps my team organized.
What do you dislike about the product?
The pricing structure is a bit confusing.
What problems is the product solving and how is that benefiting you?
Airtable is keeping our team organized and helping to track the thousands of project requests we get annualy.


    Taylor A.

Airtable: a really incredible tool for project management and organization

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
How intuitive it is and how easy it is to upload and track links, files, and photos
What do you dislike about the product?
I wish it was better at processing data and dashboard building
What problems is the product solving and how is that benefiting you?
We need to track a lot of photos and files and have a summary that is easy to pull up and discuss with other teams. Airtable excels at this


    Melissa M.

Incredible tool for creative work

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
It's an intuitive way to collect data and package that information into customized ways for whatever you need to understand about it. The customer service is top-notch!
What do you dislike about the product?
I feel like there is a lot of information in many different places so it's a little hard to learn something without having to do some digging and reading.
What problems is the product solving and how is that benefiting you?
It is helping us document subject matter expertise, process, current workload, resource allocation and project timelines.


    Non-Profit Organization Management

All-round excellent tool

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
It is friendly to use for those who are not experts in spreadsheets. The interfaces allow users to see the information digested and ready for consumption. Implementing automations is also pretty easy. Airtable provides resources and continuous learning. The AI has helped me a lot with creating formulas; that is the most challenging thing I've faced so far.
What do you dislike about the product?
Creating formulas in fields is not super easy yet, but it is a bit better thanks to the AI feature.
What problems is the product solving and how is that benefiting you?
It help us organize all the information concerning our programs and the clients to we serve, so it helps us process big amounts of very diverse information.


    John H.

Flexible yet powerful tool

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
As a relational database this has the power to help you link data points, execute formulaic functions, and extrapolate detailed reports to help you make business decisions. Through the use of forms, tables, and views, it is like having the power to create your own little app but without the need to be a full stack developer.

I've tried and used many tools through the years and this is one of my favorites.
What do you dislike about the product?
I wish I could do more color coding and custom/ conditional formatting for easier visibility.
What problems is the product solving and how is that benefiting you?
Tracking transactions in my business while allowing me to make correlations and groupings.


    Law Practice

Excellent product, disappointing support

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
It's incredibly flexible, and allows us to work with discovery for criminal cases and large data sets for special projects in an intuitive way I'd never have thought possible. The extent to which attorneys and investigators who've previously been completely allergic to the databases needed for discovery review and management have not only taken to Airtable, but have enthusiastically adopted it and made it their own, has been inspiring.
What do you dislike about the product?
We're part of the judiciary, providing criminal defense for indigent defendants. Airtable started us off with a good contract on nonprofit terms, which made it feasible to use widely, and we had been in the process of preparing for a roll-out to our entire district. Without warning, Airtable has decided that government entities do not qualify for nonprofit rates, doubling our cost. We'll continue to use it, but in a much more limited form. No one's been available yet to discuss or negotiate this drastic change.

Airtable as an organization also struggles mightily to understand what we're doing with the project. Any calls we've had to discuss our use cases and what we'd like from the product (flexible date fields, in-document text searches and highlighting) haven't really gone anywhere, and their attempts to learn more about our organization have been focused more on learning who to pitch for a national contract rather than learning what we need and how we work with it.
What problems is the product solving and how is that benefiting you?
It's a relational database that replaces LexisNexis Casemap, that's also a very flexible case-management system. We also use it to manage and direct bigger-picture special projects. The hosted nature and security allows us to bring experts from outside the office into selected sets of data easily, and gives the experts the tools and views they need to review and respond much more quickly than just dumping a pile of documents on them.


    Morgan C.

Very flexible software for many different use cases

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
While it takes a little time figuring out how the different functions and databases interact with each other, it's very simple to put together a use case for your specific company. We couldn't find another software that could do what we needed, and Airtable works great.
What do you dislike about the product?
It can be somewhat laborious to create multiple fields in order to create a similar function as a regular excel sheet. Especially when you have to duplicate across an entire row. There is a learning curve to thinking about data differently.
What problems is the product solving and how is that benefiting you?
We have created a seamless estimating system that integrates with our favorite no-code softwares like Make.com. It's reliable and keeps our projects organized and in the correct flow.


    Selina A.

Airtable is core to our business operations

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
Airtable has amazing functionality that allows our team to visualize and use data/information in an efficient way.
What do you dislike about the product?
When creating a CSV export, there are often extra quotation marks for certain text fields, and cells are frequently merged when they should not be.
What problems is the product solving and how is that benefiting you?
Airtable helps us (1) manage our catalog of services accessible to the entire team, (2) manage a CRM that fits our needs without having to use a traditional CRM platform, and (3) track projects across multiple functions/tasks.