What do you like best about the product?

flexibility and customization, ease to onboard new members

What do you dislike about the product?

keeping up with new features, pricing model seems to have changed a few times

What problems is the product solving and how is that benefiting you?

we are able to use airtable as a database for all future projects, track active work, and keep all project related notes in one place

What do you like best about the product?

Very user friendly and high customizable platform to enable no code solutions. It has been very easy to deploy our core internal applications to manage our business.
Airtable works as the company database for both internal and client data. Mission critial for us

What do you dislike about the product?

Pricing per user might be expensive for larger teams. We are limiting the number of collaborative users.

What problems is the product solving and how is that benefiting you?

As database for no code platform, we are able to deploy and adapt our application to our business need, on the go

What do you like best about the product?

Intuitive, easy to use. Low risk if you make a mistake it is easy to undo. A great place to have everything in.

What do you dislike about the product?

Sometimes the way the data side is set up can be cumbersome and hard to shift through.

What problems is the product solving and how is that benefiting you?

Organizing intiatives and workstreams. Keep on track for various projects.

What do you like best about the product?

Airtable has a very intuitive interface and the wizards provide you with easy methods of quickly setting up a database for your organization. Using Airtable, I was able to create a fully functional Helpdesk Ticketing system for my organization within a few days with little to no prior knowledge of this platform.

What do you dislike about the product?

Limited tech support and customization for forms

What problems is the product solving and how is that benefiting you?

Consilidating support and reuqests within our organization.

What do you like best about the product?

I use Airtable to organize both my professional and personal life. I have databases for a variety of things, including a base called "Home Base," which has my task manager, contacts list, habit tracker, and daily journal. I use Airtable daily; often multiple times a day.

What do you dislike about the product?

While simple databases are easy to create & use, I wish that Airtable was easier for some of my more complex needs. Possibly their AI feature helps with that, but I haven't explored it much.

What problems is the product solving and how is that benefiting you?

Airtable keeps my tasks and projects on track—I don't know what I'd do without it.

What do you like best about the product?

How you can connect so many fields including tons of data types then turn it into a neatly arranged interface. Airtable is so flexible.

What do you dislike about the product?

Airtable is not that great for file management.

What problems is the product solving and how is that benefiting you?

It solves a complex workflow system. This enhances our teams overall efficiency.

What do you like best about the product?

I like how flexible and powerful it is. As a Director of Operations, there are very few things I havent been able to solve for using Airtable in some capacity. I use it for financial reconciliations, project management, and specific workflows. tha

What do you dislike about the product?

I dislike how hard it has become to get support. It's take a while to get a human to help. And their FAQ's online are hard to digest even as someone who has been using the platform for 5 years across 3 jobs.

What problems is the product solving and how is that benefiting you?

Airtable as of late has been leaning hard into interfaces. This is huge for overcoming adoption. I build a lot of useful tools, but the base with many tabs and views was overwhelming to users, so I appreciate their efforts in having 2 tracks: builders and business users.

What do you like best about the product?

I really like how flexible Airtable is. It is powerful enough to handle complex workflows, yet simple enough to set up without needing a technical background.

What do you dislike about the product?

"What I dislike about Airtable is its limited compatibility with Apple IPads. At BZI, we have around 150 employees using IPads to look up drawings and other important information. It would be incredibly helpful if Airtable offered better support for IPad use, as currently, we can only utilize Airtable for those who have access to a computer."

What problems is the product solving and how is that benefiting you?

"Airtable helps us organize and streamline a wide range of processes, making our operations smoother and more coordinated. We use it to schedule our fabrication production, track production progress, and manage shipping loads across the United States. At each station, our employees have dynamic dashboards that display a diminishing priority list, ensuring they always know what to work on next."

What do you like best about the product?

I can build powerful apps and interfaces and use them for integrations. I use it 90% of the time for projects and operations

What do you dislike about the product?

The interface feature still has some work. Also, the pricing is sometimes confusing, and it is very difficult to scale certain apps.

What problems is the product solving and how is that benefiting you?

Airtable is a centralized app that can help coordinate and integrate all of my projects into one single platform. I don't have to spend a lot of time trying to sync data from different sources.

What do you like best about the product?

I love how accessible it is for me to create what I want to create in a short amount of time. I love the automations section, as after a little time with it, I believe it's the most intuitive automation creator out there. I love how wide open the API access is and how easy it is to get api documentation for my base.

I love the interfaces and how versatile they are and easy to use once you learn how to get around.

What do you dislike about the product?

The ease of implimentation is a big pain. There are so many ways to share access that aren't intuative at all to someone new to the platform (workspace, base, interface permissions & where you control those specifically has to be learned with trial/error). Also, many times i've invited people through email or through the link, and they seem to take turns over time for which one won't work.

I hate that you launched the tablet version of airtable, then took it down, only to leave airtable still downloadable on tablets which leads to inevitable confusion when someone tries to use it, and it doesn't work. This leads to janky work arounds where you have to set up browser shortcuts on tablets to get to airtable.

I have a love hate relationship with your development team and how their work goes live, even when certain things become broken in the interum. I'd love for a more stable/classic workflow for these updates to get rolled out all at once instead of bit and pieced. When they added interface capability for grouping in a list view, i remember seeing the option for a day, then not seeing it the next day, then it being re-added a few days latter. All very jaring and not confidence inspiring to what features do/don't work at any given time.

Customer support takes longer than i'd like, but overall seems okay. It would be fantastic to have a live chatbot with someone knowledgeable at all times.

I absolutely detest the pricing structure and feel like it does prey on organizations somewhere between that medium - high employee count. Your pricing structure opens up the doors for your competition (softr, noloco etc) to create different systems that ultimately use your back end data and create different front ends for higher numbers of users to access with editing capabilities. I know with quite a few of your clients, if you changed the structure to have a lower price per user, you would end up losing money, but I bet the organizations which would choose to build exclusively on your platform would go up, therefore giving you more marketshare & revenue over time.

The mobile app is getting better, but I have one glaring issue with it. If you're looking at an interface which has fields that are links from it's main table to another table, and you program a button to be able to add a new record to that secondary table, you CANNOT add it through the mobile app. The button will show up on the browser/pc version, but will not show up on mobile. I've talked with support about this, and they've said its not a bug, but intentional. For our use case, this is very annoying. If I have a service call, and a tech is trying to add products, or service fees to it, he cannot do it through his phone, which is a huge oversite in my opinion.

I believe that 2 way sync should be part of the team plan, as you create situations where a medium organization creates their whole system inside of a single base, then when they grow, you force your customers to re-structure their data to allow more records, which is entirely counter intuitive and takes time & a substantial amount of work that needs to be done live (as at this point, the whole organization is using what you've built).

What problems is the product solving and how is that benefiting you?

Data at our fingerprings. Before I set-up airtable for our organization, everything lived in separate folders/excel files etc, and compiling even a list of items to order was a huge pain. Airtable (when set up correctly) adds the accessibility and agility of data retreival that we need to be effecient.

It gives us a central hub for all information that is easy to access by anyone within the system.

It's benefiting us in that workflows happen significantly faster with significantly less cognative load which leads to better data & happiness from employees.