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One solution to rule them all
What do you like best about the product?
Merge is the most innovative API solutions provider out there. It's truly impressive how much they can help with scalability and efficiency.
What do you dislike about the product?
I wish Merge existed in every industry not just HRIS
What problems is the product solving and how is that benefiting you?
Merge makes it so that businesses can sell more problems faster and better.
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The market leader for integrations
What do you like best about the product?
Merge allows us to support the long tail of ATSs with a single unified API. It would take us much longer to build in house. They have great support, action feedback quickly, and we see them as true partners in supporting all the ATSs.
What do you dislike about the product?
Merge is clearly the leader in the category, so there's no other solution with as much support for vendor API functionality, but there can always be deeper support (like realtime updates for more fields, etc) for each individual API. This is constantly increasimg over time, so I have no doubt that we picked the right vendor for the long term.
What problems is the product solving and how is that benefiting you?
Merge allows us to integrate with the long tail of platforms. If we did this in-house it would be much costlier, and would distract us from other critical business priorities.
Robust and easy to use
What do you like best about the product?
Merge is very easy to implement and flexible. These are not common sentiments in the world of APIs
What do you dislike about the product?
It's expensive at larger scale (but still beats the alternative of building in-house)
What problems is the product solving and how is that benefiting you?
We built automated workflows that were triggered via events in our customers HRIS system. Merge made this process seamless while upholding our SOC-2 status which was mission critical.
Merge's Unified API Is Game Changing
What do you like best about the product?
Our team had an intricate challenge to connect to our clients systems across multiple verticals in order to extract data and develop comprehensive reports and checks. We did a ton of research on the best SAAS companies that could meet our needs around offloading the connection, authorization, logging and data transformation pieces that come with API development. Merge hit all of these goals and then some. The best feature is the unified API. Being able to work with one data model across a singular vertical not only saves time, but just makes sense. It allows our team to continue towards our north star and not get caught up in all of the plumbing that comes with API development and ETL work. It is so easy to use and implement. The entire team at Merge has been super helpful and answers any questions at a moment's notice. Could not recommend this product and the people that make up the company any more!
What do you dislike about the product?
We genuinely have had no issues. The team is super helpful when we have any questions.
What problems is the product solving and how is that benefiting you?
Merge allows our team to focus on building our internal features and not get caught up maintaining hundreds of different integrations and data models
A great partner for fast growing startups!
What do you like best about the product?
The quality of work, speed of execution, and integrity that comes with working with Merge is unmatched. Their partnership has allowed us to move faster and deliver more value to customers compared to other options in the market.
What do you dislike about the product?
I can't think of anything I dislike. Just keep it coming!
What problems is the product solving and how is that benefiting you?
Merge helps us scale our API projects and rapidly deploy new integrations.
Reliable, faster way to pull financial data from different applications under well defined models
What do you like best about the product?
Merge has very good documentation and their customer support team is amazing. They always respond within 1-2 business and goes extra mile to make the customers happy. Building, maintaing integration is hard and expensive. Sometimes it is kind of impossible if the vendor is very restricitive about third-party integrations. When an application needs to support multiple data source like NetSuite, QuickBook and other financial integrations, Merge takes away the challenging parts of integration and enables to focus on unified data model and API.
What do you dislike about the product?
Not all models are supported for mentioned integrations. Someone has to do some digging to find out actually what models are supported for specific integration. The plan can be expensive.
What problems is the product solving and how is that benefiting you?
Helps us pulling different financial applications data which can be difficult to do ourselves.
Fast and reliable
What do you like best about the product?
Easy integration as well as various integration methods
What do you dislike about the product?
Flutter/dart integration APIs not available
What problems is the product solving and how is that benefiting you?
User categories fast regestration
Best product and easiest experience
What do you like best about the product?
Love all the integrations and the support is excellent too! The product makes it soo easy for us to use
What do you dislike about the product?
Nothing too major but since we have clients across the world, they don't have some of the smaller software integrations our customers use
What problems is the product solving and how is that benefiting you?
Merge is solving a huge problem by making it easier for companies to add integrations to their platform in a light-touch way. Instead of having to build each integration from scratch, we can rely on Merge to do it!
Merge is amazing for expediting your product roadmap
What do you like best about the product?
Merge clearly cares a lot about their product and customer support. The customer support team is extremely responsive, and they listen to customer feedback intently.
We’ve sent over requests for several new integrations and have seen them pop up on the roadmap and in the product — really appreciate the leverage that we have gotten from Merge!
We’ve sent over requests for several new integrations and have seen them pop up on the roadmap and in the product — really appreciate the leverage that we have gotten from Merge!
What do you dislike about the product?
There are several categories that we wish we could integrate with. Merge has mentioned they may go into it in 2024, but the more we can offload on integrations, the better.
What problems is the product solving and how is that benefiting you?
Saving engineering time from having to manually build + maintain integrations.
the ideal approach for your SaaS integration strategy
What do you like best about the product?
Merge is an excellent way to quickly and relaibly start, and scale, your SaaS integration strategy. We have a few key integrations that we needed to get stood up quickly, and will have dozens more as we scale over time. Being able to get these out of the box and implented by one engineer was a huge win. Moving from scoping to POC to prod has been seamless.
It's really, really nice to be able to add integrations quickly with just a fraction of an engineer's time as opposed to the alternative which could potential require dedicated headcount.
It's really, really nice to be able to add integrations quickly with just a fraction of an engineer's time as opposed to the alternative which could potential require dedicated headcount.
What do you dislike about the product?
There are a few features that we'd like that the product doesn't yet have, including some additional features related to some webhooks. But we're told this is coming soon!
The team has been very responsive to feedback and requests we've made. Things we've asked for have been implemented or are on the roadmap for next year.
The team has been very responsive to feedback and requests we've made. Things we've asked for have been implemented or are on the roadmap for next year.
What problems is the product solving and how is that benefiting you?
Our product makes use of data from many existing tools that customers have, and over time we'll be integrating with dozens of them. It's extremely difficult to build and support these integrations without full time resources dedicated to them, which is something I've had to live with in past roles. As we scale we'll surely require more engineering time to support integrations, but Merge takes this down significantly, and likely puts off the requirement for an integrations team by years.
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