What do you like best about the product?

Merge helped us expand our client offerings as well as helped us improve our internal processes. Their list of possible integrations have helped us create features that our clients have been asking for. It also helped us provide our clients with data analysis of their hiring and retention practices.

It was easy integrating with Merge using their API documentation. It made it much quicker for us to implement our client's ATS and HRIS data into our platform so that we can provide them with key metrics and data analysis. We've also started planning out how to use their other offerings for future feature requests. Their dashboard is easy to use and helps us manage all of our integrations in one place.

The biggest selling point, that made us choose them over other products, is that they make it so easy to map disparate data into our schema. They have a great way of consolidating different HR provider's data into their platform. They also let you use custom types to add specific mappings you want to include in the data ingestion process.

Merge's customer support is excellent. We recently had to fill out and submit an application to use an external HRIS system and they helped us through this process.

What do you dislike about the product?

There’s sometimes a mismatch between ATS and HRIS offerings but Merge has been quickly adding new integrations in each category.

Some HR solution providers need extra paperwork to get started but Merge helped us fill these out and get our application submitted.

What problems is the product solving and how is that benefiting you?

We're using Merge to help our clients analyze their hiring and retention policies - especially through periods of change.