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IBM Targetprocess

IBM Software

Reviews from AWS customer

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199 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

It's TP, best product on the market for me.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
It's easy to use, well organized.You get confortable with it in a short period of time.It's very intuitive.
What do you dislike about the product?
I would like a better theme for start, some operations are quite ease for advanced users.
What problems is the product solving and how is that benefiting you?
Keeping things organized and well documented.


    Health, Wellness and Fitness

A flexible and cost effective solution to workflow management.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The support provided is among the best I have seen in the industry. They are a very responsive and always willing to dive in and resolve/clarify any issues.
What do you dislike about the product?
The administrative area of the site is not as robust and we would like.
What problems is the product solving and how is that benefiting you?
Creating major milestones and giving transparency throughout the organization.
Recommendations to others considering the product:
Make sure to understand current workflow before implementing.


    Robert C.

Best blend of simplicity and flexibility I've ever seen.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
Target Process is very easy to use while offering configuration that has enabled me to use it in any workplace environment. Their support is great. it's nice being able to reach out to a person and get a response in real time. The UX clearly has a lot of thought and care put into it. Everyone I have shown this product to has enjoyed working in it.
What do you dislike about the product?
I would like to see more effort invested in their request portal. Target process offers development teams great tools to manage their backlog, but the lack of features in their customer facing side makes it hard for our company to share content with our end users.
What problems is the product solving and how is that benefiting you?
We were trying to manage projects at every level. From the high level road-mapping down to the development tasking out of work. Target Process gives us great visibility at every level, and the great thing about it is project managers no longer need to update project status. Target process allows for day to day task moment to impact project completion aggregates. Great tool all around!
Recommendations to others considering the product:
Don't wait. Te investment in it is worth every penny.


    Jonathan W.

Targetprocess has been incredibly flexible and met our needs near perfectly

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The flexibility. I loved being able to create a custom workflow and custom boards to exactly fit our desired work process. Unlike JIRA, Targetprocess was easy to customize and get set up with very quickly in an intuitive way. The UI with the custom boards is beautiful.
What do you dislike about the product?
The UI is a little bit sluggish especially during the middle of the work day. Everything is loaded asynchronously, even when it is something which could in theory be cached (e.g. list of assignable users). That said, it is not slow enough to be a major hindrance, and during non-peak hours is pretty quick.
What problems is the product solving and how is that benefiting you?
We are using Targetprocess to manage all of our software development tasks and planning. It is working significantly better than Pivotal Tracker which we switched away from.
Recommendations to others considering the product:
Targetprocess gives you incredible flexibility but is also not too daunting to properly set-up. You can make it fit your work flow and everyone can create their own boards to suit their individual work flow.


    Pharmaceuticals

Simple project management that works the way you want it to.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The clean interface that works well. We also use the API to automatically create dev request which is really handy.

We commonly use TP as a knowledge base for all development issues. All issues are submitted into TP and tracked there as request. Those request can become bugs and/or stories. Regardless of the type of TP it is, we can search TP and retrieve stored solutions and fixes previous devs used.
What do you dislike about the product?
TP has several features that don't work well in IE but do in other browsers. The lack of browser compatibility is annoying and I am even using IE 11.

The main search feature doesn't allow sorting by created date, TP number etc. To perform sorts like that, we have to create a TP3 board and search on the board and then sort on the board columns. It would be nice if the general TP search allowed sorts.
What problems is the product solving and how is that benefiting you?
We are using TP to manage our Agile development for several in house projects. Its has helped us to keep track of where our projects are in the development life cycle. It has also helped us determine where our deficiencies are when we see TP's being split across sprints.


    Computer Software

We are using TP for Agile development

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
Target process is easy to use with different views and reports.
It´s also easy to step between Epics down to task.
We are using TP for Product increment planing (PI) and it´s easy to move user stories from one sprint to another.
It's also a good tool to measure the team sprint velocity.
What do you dislike about the product?
It´s hard to get a good overview like the one we get when we are using post-it on a wall.
What problems is the product solving and how is that benefiting you?
We are building a sell system and are doing PI-planning and sprint planning in TP


    Paul H.

Excellent for freelance and contract work

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
Simple to configure work flows and intuitive panels definition and grouping
What do you dislike about the product?
Lack of competition in same market with such high specification
What problems is the product solving and how is that benefiting you?
Bugs and new fearures


    Juan F.

I've been working in an agile project for over a year using TP

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
It's an amazing tool, really designed to help team members to manage to do their tasks during an agile project.

You can create as many dashboards as you need, mixing the attributes you need to correlate. For example, you can have a dashboard to use in daily meetings, another to perform refinements, another to view sprints overview, etc...

Its report section is one of the best I've seen in a long time. You can build almost any report you imagine, using a lot of metrics tracked during the project.

Moreover, you can perform a lot of customisations: Information shown by each element in the kanban board, size of the elements, the colour can depend on a lot of attributes (priority, time in each status, etc...).
What do you dislike about the product?
If your internet connection is very slow, you'll have trouble using this application.

And there is an engine that automatically closes stories when all its tasks has been closed. This feature is great, but sometimes it doesn't work very well.
What problems is the product solving and how is that benefiting you?
Coordinate and manage an agile project.
Recommendations to others considering the product:
If you're not tied by a large suite of products (like atlassian or IBM) this tool is one of the best I know.


    Phil H.

Before you think "no tool will fit my process" take a look at TargeProcess.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The features introduced in the latest incarnation are great for digitising offline processes. Although we were initially just using it for simple project management tasks, we've now branched out into other uses. The interface is extremely customisable, and behind the scenes a REST API allows for all kinds of extensions. The support team are great, and issues are few and far between,.
What do you dislike about the product?
Some staff find the learning curve a little steep if they aren't already familiar with the terms and concepts involved. We've been working to train people in-house to get around this, however some kind of "getting started" tutorial content (in addition to the extensive help already available) would be great. As far as the tool itself, it's so configurable and constantly improving it's hard to dislike anything for long.
What problems is the product solving and how is that benefiting you?
We use TargetProcess for project management, test management, timesheets, helpdesk and some sales support. It's great to have everything in one place, as it makes transferring easy and avoids length write-ups. We also run a bespoke reporting app that makes use of the API, which automates many processes that were previously done manually in Excel.
Recommendations to others considering the product:
Work out how you're going to use it first, before attempting to roll anything out to your team. It will be more confusing in the long term to have people trying to use the system whilst big configuration changes are still going on, and it might ultimately harm adoption.


    Bryan B.

Best Project Management Ever

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The creation of different boards. It's very clever.
What do you dislike about the product?
Sometimes, the "Customize Workflow" does not work as expected. It did not arrange well when I add a new column.
What problems is the product solving and how is that benefiting you?
Identifying customer requirements. I also realized that by using Target Process, my team now is now organized.