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Bright Data | 1

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External reviews

207 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Daniel R.

Great support

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
There was a feature which wasnt included in the product and i opend a upoort ticket, bright data accutaly developed this feature for me in a day!!
What do you dislike about the product?
i have nothing bad to say about bright data.
What problems is the product solving and how is that benefiting you?
getting data which is difficult to get


    Jesus M.

Powerful proxy network for uninterrupted data gathering

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
The top feature of Bright Data is how reliable, real time data I can retrieve without having to deal with things like IP blocks. With the large proxy network I can gather valuable data from diverse website without any issue. We like it because it works well with our analysis software and we can collect and use the data for research and business intelligence. All the flexibility that the platform brings is invaluable as it allows us to get the insights we need that much faster and better.
What do you dislike about the product?
The bigguest issue I have with Bright Data is it has a little high priced for smaller teams or companies with less budgets. Setting up can also be tough for people who do not know what the data scraping tools look like. The documentation is good, but it's all still learning curve, so sometimes it drags down things you wanted to implement. Moreover, the platform fails occasionally to achieve acceptable performance with quite large datasets by slowing the speed and reliability of data retrieval.
What problems is the product solving and how is that benefiting you?
Gathering data from websites that usually block scraping attempts is one of the main things that Bright Data have helped us solve for. Having a large proxy network means we literally have no problem getting and collecting the data that we need. This all has really sped up our market research process and we get way more diverse and detailed data which then helps us make better decisions and better business strategies.


    Marcelo C.

Effective proxy networks for global data access

  • December 31, 2024
  • Review provided by G2

What do you like best about the product?
The way Bright Data updates data multiple times a day to keep everything accurate and reliable is what I especially like about it. That's because the sheer amount of proxies can be used to proxy various information concurrently. Over time we've scaled our operations on its ability to handle millions of requests per day, whether tracking competitor prices across regions, or anything else. The biggest value of this, I think, is that it is a simple, dependable, solution to ensuring that we have consistency in our data workflows.
What do you dislike about the product?
A disadvantage of Bright Data is its slowness to respond during heavy traffic peaks, which interrupt us. That said, it’s also a little overwhelming at first, only adding more features to a tool we can't focus on what's always most important: the key features we need to utilize. Some times this has delayed the important competitor analysis, which affects timing of decision making and our response to market changes on a couple of occasions.
What problems is the product solving and how is that benefiting you?
With Bright Data, we overcome the obstacle of scraping accurate, diverse data for tracking your competitors. We use its vast proxy network to get our data without getting blocked and help smooth operations. This automates it for us so we can save time and continue to have a steady flow of accurate insights that keep us competitive in our industry. And it has completely changed how we treat and approach data collection and analysis, enabling us to be far more agile in our decision making.


    Jason W.

Straightforward experience, solid support

  • December 24, 2024
  • Review verified by G2

What do you like best about the product?
The service seems to be comprehensive for what I need and the support is responsive and provides good information.
What do you dislike about the product?
Their documentation is fairly sparse. More thorough documentation would be beneficial.
What problems is the product solving and how is that benefiting you?
I use Bright Data to conduct research, and it's much easier to use the API to gather the data programmatically than to do it manually through other means.


    Gek Huey C.

Speedy response in support and increasing data features

  • November 30, 2024
  • Review verified by G2

What do you like best about the product?
The technical support is super fast. The APIs are easy to implement for people with coding background as their website provides very clear instructions. It is easy to integrate the APIs into applications.
The dataset purchase on the webpage makes it easy for layman to filter and download results.
The pricing is also very economical.
What do you dislike about the product?
If the scraping website servie can be improved to auto deploy given a url, that will be good.
What problems is the product solving and how is that benefiting you?
Their APIs to extract social media data greatly reduced manual work.


    Higher Education

Reliable and easy-to-implement tool for data collection with excellent support.

  • September 30, 2024
  • Review verified by G2

What do you like best about the product?
I've found Bright Data to be a very valuable asset for data collection. The platform's robust, easy-to-use web scraping capabilities and extensive proxy network have significantly enhanced my ability to gather data. I've been particularly impressed with the reliability and speed of data collection, especially for large-scale projects. The customer support team is very responsive and has been helpful in resolving issues promptly. The flexible architecture allows for seamless implementation into existing frameworks and settings, minimizing the need for extensive reconfigurations.
What do you dislike about the product?
For those unfamiliar with web scraping, there is a learning period. The documentation helped me get started, though some advanced features took time to understand fully. However, support team is very helpful.
What problems is the product solving and how is that benefiting you?
Retrieving public available dara on a large scale.


    Research

good research tool

  • September 26, 2024
  • Review provided by G2

What do you like best about the product?
It's valuable to leverage multiple vantage points. However, it's crucial to approach this thoughtfully and ethically.
What do you dislike about the product?
you can only send traffic via port 80/443
What problems is the product solving and how is that benefiting you?
we can measure a bunch of networks


    Research

Great Experience: Very Helpful with Excellent Customer Support

  • September 24, 2024
  • Review verified by G2

What do you like best about the product?
The platform provides access to a wide range of comprehensive datasets, making it easy to process and prepare them for use. This has been incredibly helpful! The wide range of data and tools available on the platform ensures that there's always a solution to my needs, making it a reliable source of data.

In addition, the customer support team is very responsive and willing to help with any issues or questions that arise.
What do you dislike about the product?
Initially, I had some difficulty understanding how to set the filter options effectively. However, after receiving an explanation, it became much more straightforward to use.
What problems is the product solving and how is that benefiting you?
I work in an interdisciplinary research environment where I need to bring together multiple datasets from different sources. Bright Data greatly simplifies my access to these datasets and makes it easy to extract the relevant data. The datasets provided are well organised, which helps me save time and focus on analysis rather than data wrangling. This efficiency has greatly benefited my work.


    Philipp L.

Bright Data Review for LinkedIn Dataset Usage in Academic Research

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
As a university chair at the Technical University of Munich (TUM), we rely on Bright Data’s LinkedIn dataset to advance our research on entrepreneurship rankings, specifically assessing the impact of German academic institutions. Using this dataset, we match founder profiles with startups and universities to analyze key factors such as prior experience, gender distribution, cultural diversity, and geographic spread.

The quality and depth of the LinkedIn data have been critical in providing accurate, up-to-date insights into the entrepreneurial landscape. Thanks to Bright Data, we’ve been able to offer a data-driven perspective on important trends like female leadership and the geographic distribution of entrepreneurial activity linked to academia.

Bright Data’s platform is reliable, easy to integrate, and offers the comprehensive, real-time data we need to ensure our research stays relevant. We highly recommend it for any institution looking to perform rigorous, data-backed analysis.

A special thank you to the Bright Initiative for their generous support of our project. Your contributions have been invaluable in helping us drive impactful academic research.
What do you dislike about the product?
While we wish access could extend beyond just public LinkedIn data, this is a limitation beyond Bright Data's control. That said, the platform is reliable, user-friendly, and provides comprehensive real-time data that keeps our research relevant and impactful.
What problems is the product solving and how is that benefiting you?
Matching startups to academic instituions while providing details about founder profiles


    Bastien C.

A fantastic resource to reliably, legally access otherwise-inaccessible data

  • September 18, 2024
  • Review verified by G2

What do you like best about the product?
Bright Data's products scratch an evident itch: collecting social media platforms' data has been made very hard in practice, despite legislation that makes it mandatory in many geographies.

Many platforms don't have APIs, third party Python libraries are usually not available, reliable or scalable. This left the research community trying to access social media data at scale with the need to reinvent the wheel for every new social media-related project. Bright Data has proven a fantastic answer to this issue.
What do you dislike about the product?
So far, nothing ! Being able to access posts that are behind log-in walls would be appreciated but I understand it might not be legally possible.
What problems is the product solving and how is that benefiting you?
Bright Data's products scratch an evident itch: collecting social media platforms' data has been made very hard in practice, despite legislation that makes it mandatory in many geographies.

Many platforms don't have APIs, third party Python libraries are usually not available, reliable or scalable. This left the research community trying to access social media data at scale with the need to reinvent the wheel for every new social media-related project. Bright Data has proven a fantastic answer to this issue.