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MDR Compliment to Info Sec Program
What do you like best about the product?
I like having a consistant CST team to work with. They get to know you but also have a broad range of experience to bring to the table.
What do you dislike about the product?
When changing technology the telemetry back end of AI learning can be noisy,but managable.
What problems is the product solving and how is that benefiting you?
It offsets the need of having siloed team members that can become stale and or set in their own ways. Broad range of talent and resource pool working on our account in real time.
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Have up to 2 years of experience in Arctic Wolf
What do you like best about the product?
Its strong in detection and threat intellegent , its has a good databased for modern IOCs together with detection based anomaly behaviour
What do you dislike about the product?
Its does not support query language for flexable threat hunting
What problems is the product solving and how is that benefiting you?
Vulnerablilties detection and atomatic remidatiom for most vuĺnerabilities
A Reliabley Cybersecurity Guardian
What do you like best about the product?
That, Arctic Wolf offers a rounded suite of security services that work seamlessly together to protect organizations of all scales
What do you dislike about the product?
Cost, fully relying on vendor and customization limitations
What problems is the product solving and how is that benefiting you?
Continuouse Monitoring and Threat Hunting: Arctic Wolf's 24/7 security operations center continuously monitors Anthropic's systems and networks, proactively hunting for and addressing potential threats. This helps to ensure that any security issues that could impact my own performance or reliability are quickly identified and resolved.
Arctic Wolf: Robustious and TicTac Alert Logic MDR Alternative
What do you like best about the product?
Arctic Wolf allocates all the tools that enables me to seamlessly hunt, detect and eradicate cyber attacks in our systems.
What do you dislike about the product?
I use it as Alert Logic MDR alternative - I only slightly dislike how it lack enough tutorials for the new SIEM feature.
What problems is the product solving and how is that benefiting you?
Help detect, respond, eradicate and recover from an advanced cyber attack automatically.
Great Service From Arctic Wolf
What do you like best about the product?
I have worked with Arctic Wolf for 6 months in my new position. The security reporting, client support and quarterly reviews have been excellent. The detail in their responses to outstanding questions and issues is consistently delivered. I also appreciate the prompt follow up and genuine insterest in ensuring we have an exceptional cybersecurity coverage.
What do you dislike about the product?
We do not have any issues at this point with the Arctic Wolf service.
What problems is the product solving and how is that benefiting you?
Arctic Wolf provides our detection coverage ensuring our perimeter is actively monitored for any events that could compromise our security.
The best solution!
What do you like best about the product?
The Arctic Wolf product and team are the all-in-one solution to keep your business on the cutting edge. Their attention to detail and coverage rival top-tier vendors in their fields. From the begining of our relationship they have been forthcoming, easy to use, the integration was painless and the number of features available is outstanding. We use it daily and we don't receive extraneous notifications to clutter up our day. Their customer support is quick, concise and to the point with no fluff.
What do you dislike about the product?
There's not a single thing about Arctic Wolf that we dislike.
What problems is the product solving and how is that benefiting you?
Arctic Wolf alerts us to unauthorized logins from countries outside our own for investigation while their concierge team is always available for questions with quick turn-around. While we may not use every single feature provided to us all year round, we have confidence that all of our sites are protected. We also subscribe to their Managed Security Awareness, which is their phishing campaign sim. The educational moments are valuable, quick and to the point, and has raised our phishing probability scores nearly 200%. Our monthly meetings with the concierge team provide insights and suggestions to improve our security posture and are always open to questions and concerns.
Piece of mind Security
What do you like best about the product?
White glove service. Dedicated staff always in contact. Ease of dashboard navigation. Integration into our system was seamless. Features from MR to managed awareness. customer support is easy to reach and always helpful
What do you dislike about the product?
Its is not a "dislike" but you do get what you pay for. Artic Wolf's cost corresponds to the service they provide.
What problems is the product solving and how is that benefiting you?
Threat assessment, restricted logins, cyber awareness
When you want to gain your sleep back
What do you like best about the product?
I like having a team that will notify me 24/7 without hiring a team of my own and will contain the issue
What do you dislike about the product?
The security awareness, but they listen.
What problems is the product solving and how is that benefiting you?
Filtering so we don't get alert fatigue and helping me idently issues so we can fix them.
Fantastic addition to our IT Team
What do you like best about the product?
From Sales to Implementation to Support everyone is stellar. Knowing we have a compitent team of engineers assisting and monitoring our systems 24/7 allows us to focus on completing business objectives. Our team communicates with them daily. Integrations were as simple as securely sending over tokens/api configurations through their portal. They do integrate with most of our primary vendors (Crowdstrike, Palo Alto, Azure, M365, etc.) which makes things easier for us.
What do you dislike about the product?
The MR portal needs a major revamp and same with the ticketing systems. From what we can tell, it is being worked on and it's just a matter of time.
What problems is the product solving and how is that benefiting you?
They're monitoring all our systems and authentication to said systems. They're monitoring and notifying us 24/7 as needed.
Peace of Mind
What do you like best about the product?
We leverage Arctic Wolf to help covers gaps and do quarterly reviews of our security posture.
What do you dislike about the product?
There's honeslty nothing I can think of at the moment. Maybe a bit more clarity on tickets received?
What problems is the product solving and how is that benefiting you?
Arctic Wolf helps us with detecion and reponsding to events that are deemed suspsicious or unsual. We utltize it so that we can have a better grip on our company's security posture.
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