Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

137 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Best multichannel marketing automation tool

  • September 18, 2021
  • Review verified by G2

What do you like best about the product?
SugarMarket is quite a good tool when it comes to marketing process automation. We use it for tracking real-time leads/traffic on our website. It really helps us create effective customised targeted campaign. The best part is it gets easily integrated with our CRM.
What do you dislike about the product?
One thing which would like to be highlighted for betterment can be their user interface plus customisation features could be enhanced further.
What problems is the product solving and how is that benefiting you?
We use it as marketing tool for customer engagement, lead generation. We use this tool to monitor the campaign we programmed and also helps us generate timely reports and analysis on the data.
Recommendations to others considering the product:
Over experience is good with this tool so companies can really try their free trail to get first hand experience.


    Radhamohan G.

Best CRM Tool Used Ever

  • September 18, 2021
  • Review provided by G2

What do you like best about the product?
It helps to view customer experience with an outstanding balance; It helps to increase efficiency, reduce sales costs. Sugar CRM provides sales automation with an Artificial intelligence base; Sugar CRM allows us to know everything regarding the sales process
What do you dislike about the product?
There is no option to retrieve deleted data; the Programming language is a little hard and complex at the beginning level
What problems is the product solving and how is that benefiting you?
Automating sales cylcle, Since Sugar CRM follows round-robin it makes easier; they provide a flexible dashboard and easy report creation with just a few steps, which skips saves a lot of time


    Verified User in Medical Devices

Sugar Market Review

  • September 08, 2021
  • Review provided by G2

What do you like best about the product?
Sugar Market provides excellent automation to the marketing needs of my company. Email Marketing is also way too easy with this tool. Sugar Market provides a great fusion of both Sales and marketing so we can close the leads very fast.
What do you dislike about the product?
No major dislikes. Cost can be more competitive.
What problems is the product solving and how is that benefiting you?
Email marketing, Customer relationship management, keeping customer records, lead closing.
Recommendations to others considering the product:
Great Marketing automation platform!!!


    Automotive

Marketing Automation Software

  • September 06, 2021
  • Review provided by G2

What do you like best about the product?
Sugar market is Marketing automation software which helps in email marketing with wide rang of templates.

Sugar market have intractive Dashboard where user can access rhe reports and grpahs.

It is integrated with social media and Google cloud which helps to protect the data
What do you dislike about the product?
Customer report making is much typical to understand.

Creating landing pages is more difficult for new user

The new user interface is cumbersome
What problems is the product solving and how is that benefiting you?
Sugar market provide automation in marketing which helps to manage the relationship with customer.

It helps to make mail to specific group which it's inbuild features


    Telecommunications

Highly Recommended CRM Tool

  • September 06, 2021
  • Review provided by G2

What do you like best about the product?
Sugar Market is a user-friendly tool that helps our email marketing and designing in a super-efficient manner.
What do you dislike about the product?
Some features of Sugar Market were a bit unorganized, like the way the lists were laid out. But I believed that there's always room for improvement.
What problems is the product solving and how is that benefiting you?
Previously we had issues with consistency and time delays over the data size moving between the two platforms.


    Chirag D.

Automate my Marketing operation,

  • September 02, 2021
  • Review verified by G2

What do you like best about the product?
SugarCRM helps us automate our whole marketing operations. Sugar CRM has all features like workflow automation, analytics and contacts management, etc. get real-time prompts and recommended CRM updates supported each customer interaction. SugarCRM may be a very reliable and effective CRM tool. it is easy to use and features a good interface. Their reporting and analytics function is extremely comprehensive. Informs us that what we did wrong in order to continue
What do you dislike about the product?
The documentation is very less it becomes difficult to understand all the options. for new users, i think it is difficult to understand. and the UI can be made better
What problems is the product solving and how is that benefiting you?
1- Automate my marketing operations
2-Drive more conversions with intuitive customer experience
3-Sugar CRM is used by several departments within the company, and this allows each department to have knowledge and control over the situation of our client
4- helps us to achieve high definition customer experience


    Ruby G.

If you want to automate your entire marketing operations, then Sugar Market is for you.

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
CRM software can prove to be a valuable asset for your marketing operations. With Sugar Market, I can analyze how my customers are interacting with my digital assets, capture leads from different sources such as forms, landing pages, etc., create customized and targeted campaigns and align sales leads as well. It was quite crucial for our company to align sales as well marketing leads on a single platform which Sugar Market made possible. It can be integrated with other CRMs as well which is amazing.
What do you dislike about the product?
There is no major disadvantage of Sugar Market but it can surely introduce more integrations and new features
What problems is the product solving and how is that benefiting you?
We are solving the problem of integrating leads coming from both marketing and sales channels to create targeted campaigns. It also helps a lot in analyzing the success or failure of a certain campaign so that it can be better optimized. It also provides a single platform to capture all the leads and is opt for multi channel marketing.
Recommendations to others considering the product:
Always ask for a demo. Get to know the product well and then decide what will be the best for your organization.


    Automotive

Perfect Product to Track & Improve Company Performance

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
What I personally like best is how effective the system is to provide you with visibility and KPI for all users whether they are working from home or from the office.
What do you dislike about the product?
I think at first there is too much information to learn, get used to for some users. ie. creating filters, updating records etc.
What problems is the product solving and how is that benefiting you?
We are improving the communication, visibility, and user/company performance with the Sugar product purchased/deployed.
Recommendations to others considering the product:
I believe the Sugar products, based on your requirements will allow you to elevate the company performance if used appropriately. Most of the sought-after features are available within the sugar system and with a great support team behind, the system can be tailored to adjust to your needs. Also, more and more features are becoming available to make the ease of use even better.


    Telecommunications

SUGAR CRM the sales and marketing gesture

  • August 23, 2021
  • Review provided by G2

What do you like best about the product?
The experience in the administration of a good CRM to manage your marketing and sales.
What do you dislike about the product?
Does not have an analytical detail of the interpretation of sales
What problems is the product solving and how is that benefiting you?
I am managing my interaction with my clients with a professional CRM
Recommendations to others considering the product:
Sugar Market is a good CRM platform that allows you to effectively manage your analytics in sales and digital marketing.


    Oil & Energy

Not good experience

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
WHEN it works, I like the Customer Journey and Event Management Section showing events they register for and if they attend,
What do you dislike about the product?
Synch issues are horrendous between SugarSell and Sugar Markets. No progressive profiling for forms, no ability to block domains, drip programs are not flexible for marketers, not compatible with Go To Meeting so stats have to be manually updated in Markets.
What problems is the product solving and how is that benefiting you?
Scoring when there isn't a bug.