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good so far, only been using since march
What do you like best about the product?
email customization, and how easy it is for our staff to log on and create their campaigns
I just learned about the lead scoring tool and this helps our recruiters know who best to reach out to.
I just learned about the lead scoring tool and this helps our recruiters know who best to reach out to.
What do you dislike about the product?
The analytics I do not find very user friendly. Maybe if it was a little more straight forward
What problems is the product solving and how is that benefiting you?
We are reaching a lot of our clients and candidates regularly with tracking benefits.
Our clients and candidates have been staying in formed regularly now.
Our clients and candidates have been staying in formed regularly now.
Recommendations to others considering the product:
Making analytics more straight forward.
Easier way to calculate ROI
Easier way to calculate ROI
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Good experience with current platform!
What do you like best about the product?
SalesFusion is a rather intuitive platform and user-friendly tools. Their customer service is also very helpful, and they are making constant strides to improve their product.
What do you dislike about the product?
There is room for it to become more customizable, with limitations on the drag and drop tool, as well as the ability to recall campaigns at different steps of the journey and the like. Some of the customer experience can be optimized, but once you find where certain tools live, they are quite helpful.
What problems is the product solving and how is that benefiting you?
SalesFusion has a lot of benefits that we have to utilize. Currently they are a good tool for e-marketing efforts, and there is also room for it it make up for some of the shortcomings of our "CRM" tool, which is great.
Lots of functions
What do you like best about the product?
It has all of the bells and whistles you want. The ability to view campaign-specific dashboards is also great.
What do you dislike about the product?
My campaign timezone is always wrong, so I always have to convert local time to Azores GMT... Even though my account is setup with my local timezone.
What problems is the product solving and how is that benefiting you?
Fully-tracked communications are able to be distributed. It's allowed us to identify those who are engaging with our content.
Recommendations to others considering the product:
Learn HTML/CSS so you can have greater flexibility in your email designs.
SalesFusion offers great flexibility and is easy to use!
What do you like best about the product?
SalesFusion is easy to use, I can create and send a message to my audience very quickly and without difficulty, and whenever I have a problem or a question, the response from customer service is always very fast and extremely helpful.
What do you dislike about the product?
It would be helpful to have better reporting options, and it can be difficult sometimes to find old messages when I need to find and refer to them.
What problems is the product solving and how is that benefiting you?
We reach a large audience of clients with regular communications via SalesFusion, keeping them informed of all the necessary news and information they need to be aware of.
Incredible Support
What do you like best about the product?
The platform is very effective and the analytics are great. What I value the most is the support team though. As someone that is not a programmer, it is vital to our success to have instant access and assistance when needed
What do you dislike about the product?
It can sometimes read more like a coding language, so for us that are not programmers it sometimes get confusing
What problems is the product solving and how is that benefiting you?
We mostly utilize it for mass emails, and follow up after. We utilize the analytics to see who has opened and clicked links to see who is a hot lead so we can call them.
Very Intuitive. Affordable. Easily Integrated. And a Managed Services Option That Changes the Game!
What do you like best about the product?
Salesfusion is designed by marketers who, no doubt, have experienced the perils that many of us face with Marketing Automation. They have built a platform that is intuitive, affordable and easily integrated. The result? You are able to ramp up quickly. The native integration with most major CRMs alone is fantastic. Salesfusion truly delivers "enterprise grade" capabilities without the "complexity" of other marketing automation solutions. Their secret sauce? Their marketing concierge services - which literally "saves the day" for me. This enables me to consistently move the needle in my quest to deliver demand generation results. Did I mention unlimited phone and email support? I guess you can say - I'm a Salesfusion super-fan.
What do you dislike about the product?
I'm sure there's something. I just haven't encountered it yet! They have a good handle on their roadmap and keep me informed about upcoming feature / capabilities improvements. That's all I ask for.
What problems is the product solving and how is that benefiting you?
I deliver against an "aggressive" marketing plan - ongoing weekly campaigns. A primary responsibility of mine is to deliver qualified MQLS that ultimately convert into Sales opportunities. We are now able to keep the funnel full (MQLS) and are adding advanced capabilities into our marketing practice to increase conversions. Senior management is more than satisfied that we are doing our jobs.
Recommendations to others considering the product:
Give Salesfusion a try. You'll be glad you did.
From an IT Perspective
What do you like best about the product?
I thought the implementation was smooth. Their implementation team seemed to be knowledgeable and provided the proper support. Setting up the product on our end was flawless. It works with on-premise CRM as well as cloud base.
What do you dislike about the product?
I am not a huge fan of their support team. We've had repeated issues with syncing between our on-premise CRM and the Salesfusion cloud. Our system is configured properly and up-to-date on the latest patches. However, their team continues to state that our server is causing the failures.
What problems is the product solving and how is that benefiting you?
We've always had challenges with users sending mass emails from their local Outlook email software. This is no longer the case since the user can now upload their lists to Salesfusions and have them be sent on their behalf. It's reduced the probability of our domain being blacklisted unnecessarily.
Recommendations to others considering the product:
Just be aware that their support can be a hit or miss. I recommend taking a look at other vendors as well before going with Salesfusion.
My salesfusion experience.
What do you like best about the product?
The best feature of Salesfusion, is how easy it is to use.
What do you dislike about the product?
Sometimes there are delays in setting up distribution lists.
What problems is the product solving and how is that benefiting you?
Bulk email campaigns.
An easy to use tool
What do you like best about the product?
The drag and drop builder for landing pages is easy to use, and the templates available give you a lot of stylish options.
What do you dislike about the product?
Sometimes reporting can be a little bit difficult, but support is very responsive.
What problems is the product solving and how is that benefiting you?
We use it mostly as an email marketing tool. It's been a great way to reach our customers en masse. We are now exploring using more landing pages and forms for events and products.
Business Development Manager
What do you like best about the product?
Native integration with our CRM (SLX, Infor), top-notch customer support(they almost always find a satisfying resolution for us), actually implement ideas you suggest as product updates, tons of reporting features.
What do you dislike about the product?
Anything besides out of the box reporting features may require assistance from support.
What problems is the product solving and how is that benefiting you?
We are a medium sized business and Salesfusion goes above and beyond our requirements for Marketing Automation.
Recommendations to others considering the product:
Great company for a medium to small sized companies, and likely scales well for large size companies.
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