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187 reviews
from G2

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    Research

Probably has lots of great features, but as an end user, it has some aspects that drive me crazy.

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
Seems powerful and modern.
Does what you tell it to do.
I don't know but there are probably lots of features that can be implemented.
Can't comment on customer support as I don't have access to that.
Despite all the annoying issues I am fond of it.
What do you dislike about the product?
As an end user, it's hard to find features and customise workflows.
Why isn't it possible to organise files by name/date/other quality? It drives me insane that you can't do that and they're always organised by "recently opened". What if you need to work through a list of them (thousands, say) and have no way of marking, tagging or knowing where you're up to?
It should be more possible to make batch changes to certain types of files.
It should be easier to see previews of how images will be cropped in certain formats.
Also when creating/saving new files such as photos, I do not want to have to look for the correct folder which is in a different position each time. I do NOT want the folders to mix up their order depending on what someone else clicked on recently. I want the folder architecture to remain the same each time so that it's easy to use. This leads to another problem, duplication. Why is it possible to create two folders of the exact same name? Recipe for disaster.
Another incredibly silly thing is that there is no preview function you can access before making a change or making a new page live. This makes it impossible to be creative/experiment/fulfil new requirements.
Why is there a whole second block of WYSIWYG input that we are not allowed to touch, but that can't be deleted?
The time and date system for events doesn't allow us to customise according to our brand style guide. It also doesn't account for daylight saving where you need to change the timezone from AEST to AEDT. Need to be able to fix this on our side not just accept it.
Sometimes it feels like ContentStack is a platform that has never been used to create a website before, so we are requesting all these very reasonable fixes that require weeks/months of work to implement.
The platform makes it really hard to see and click and find what the content actually says in the back end, because there are so many other fields and the important main content boxes are collapsed all the time.
Why is there NO SPELL CHECK available for a content management platform.
Make it make sense...
What problems is the product solving and how is that benefiting you?
Hosting website.
Having a website where we can upload digital content.


    Abbey R.

Flexible, customizable website development with attentive customer service

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Great for those wanting flexibility and control, Contentstack provides a user-friendly platform that allows for easy customization of your website at any time. It was easy from the get-go to navigate any edits, and I appreciate being able to create website pages with little to no background in website development!
What do you dislike about the product?
Some features seem to be a little restricted with how many personalisations you can make, however the team at Contentstack are always happy to try to work with us to make the changes we want possible.
What problems is the product solving and how is that benefiting you?
Contentstack is solving the problem of rigid, outdated websites by providing a platform that allows us to customize our site whenever we need, giving us the flexibility to adapt to our changing business needs and ensuring we always have a fresh, relevant online presence.


    Financial Services

Very practical and easy-to-use system

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Contentstack has been deployed successfully across our website, and we now self-serve within the marketing team to manage existing webpages and create new webpages for PPC webpages. In my experience, it has been relatively easy to add features and taxonomies to the product so that all users are following the same process. As a frequent user of the product following the initial launch, I found page editing and deployment very fast and seamless. The live preview is an impressive feature and reduces anxiety around edits not taking effect.
What do you dislike about the product?
Some intricacies and sometimes unintuitive steps when using initially, e.g. the live preview only worked when we selected a specific (and unobvious) domain from the dropdown.
What problems is the product solving and how is that benefiting you?
Being able to create/edit pages within the marketing team rather than asking development to build changes - saves a significant amount of time. Being able to quickly edit and launch pages for marketing activity means we can be agile around market/product changes.


    Furniture

Very useful, but is lacking some components

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
I like the fact that you can edit quite fast, and share between multiple different languages. It's very easy to implement small changes such as visuals, texts and components. I use it everday. It's also nice that whenever there is a mistake, you can see it directly on the preview website.
What do you dislike about the product?
Self-import service is really awful, it always makes the website crash for us. The integration here could be improved massively. This is something we have flagged to the customer support.
What problems is the product solving and how is that benefiting you?
It's helping me improve the overall consumer journey for our consumers, it's easy to implement. Components are very easy to copy due to the extension.

WHat would be nice is to also have the extensions for external websites, but not sure if this is legally allowed.


    Consumer Goods

Very practical, I love it !

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
The most helpful with contentstack is the tracability of the versions, and how it is easy to collaborate. It is also easy to use and to integrate to other softwares !
What do you dislike about the product?
It could be time consuming as errors are difficult to find sometimes.
What problems is the product solving and how is that benefiting you?
Managing content on a website.


    Marketing and Advertising

Love Content stack!

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
I love how easy it was to migrate our old website to Contentstack.
What do you dislike about the product?
Perhaps the live preview could be fixed.
What problems is the product solving and how is that benefiting you?
It hosts our website


    Alejandro d.

Super user friendly

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use. Super structured. Implemented directly in the website and love the Preview idea.
What do you dislike about the product?
Maybe that we can't create stacks through the platform without being developers
What problems is the product solving and how is that benefiting you?
No need to know any specific HTML or any other launguage


    Ignacio B.

Amazing platform for integrating all content into multiple platforms using APIs

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
The speed that ensures that we have multiple parallel API requests without any latency or delays in delivering the content when sending big campaigns through external platforms. The integration process is quite neat and easy if you have a tech team to support you.
Content teams have an easy way of usage in the platform being able to provide translations and copies fast and easy.
What do you dislike about the product?
It is a difficult UI for people that are not 100% tech savvy , but given the market CMS platforms, it is on the good side.
What problems is the product solving and how is that benefiting you?
The speed in which we can GTM and give all the content / localisation teams fast tools to avoid manual work


    Consumer Goods

The power of search

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
The indexation of content and the search is bliss. Is easy and intuitive to find content and pages with easy queries and to filter content. The overall UI is also easy to understand and to interact to.
What do you dislike about the product?
The version control in multiple environments might be a little bit difficult to understand and to keep track of.
What problems is the product solving and how is that benefiting you?
By providing a modular approach it helps to be more agile when setting up new pages and flows. It also helps with localization by keeping everything in one place and being a source of truth.


    Retail

Overall a solid tool with room for improvement

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
The UI is intuitive and is very easy to understand the work flow, this makes it extremely easy to create content efficiently.
What do you dislike about the product?
For the most difficult implementations, sometimes I feel like there's unnecessary complexity. For some components such as Restriction Rules for example, you should be able to just implement one restriction and have the rest adapting. Instead, you have to implement one restriction as well as the "opposite ones". It should also have features such as highlighting unfilled fields.
What problems is the product solving and how is that benefiting you?
Contentstack helps me by simplifying all my content management tasks and allowing me to collaborate seamlessly with my team. THe interface is user-friendly and the tool is very powerful. Overall it enable me to efficiently create, manage, and publish content, saving me tons of time and effort.