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    Kirsty D.

Reliable, flexible CMS

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
The flexibility. Overall, it is a good CMS in terms of being able to develop it and mould it into what you need to fit your requirements and support the business. It has a good amount of features available and if something is not available, it's likely it can be developed and added.
What do you dislike about the product?
Search function does not work very well when you have the amount of content that we do on our system. It can sometimes take a while to find the piece of content you're looking for.
What problems is the product solving and how is that benefiting you?
Contentstack allows you to mould our site to fit the firm's requirements e.g. if we want to add a feature such as a hero video or a trending section to our homepage, we can do so and in multiple ways. It does not limit us, it gives us the flexibility we need to be able to promote the business in the way we need to.


    Thorfinnur S.

Highly robust and flexible CMS

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
Contentstack's ability to automate processes is critical to our operations. We run a large utility company, and all notifications about construction and outages must reach our customers efficiently. With a well-established process in Contentstack, our customer service team is self-sufficient in sending out notifications. Automated processes ensure that the latest updates are always visible to website users.
What do you dislike about the product?
There are mainly limitations in the rich text editor that could be improved in my opinion. However, I think these are issues that our web cosultants could fix with a better setup.
What problems is the product solving and how is that benefiting you?
Contentstack is a great CMS that helps me in my day-to-day operations. My main tasks involve all kinds of content management as well as ongoing customer solution development. I like the CMS’s user interface, the system’s stability, the continuous software development, and how it compares to other CMS platforms. In the coming months, we are moving our service website over to Contentstack, and we expect to have much more control over the service pages once the setup is finalized.


    Hari A.

Contentstack offers a robust and flexible headless CMS experience with powerful APIs and workflows

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Fully headless — decouples content from presentation.
Modular blocks and references support complex structures.
Reusable content types save time and enforce consistency.
Approval workflows streamline content publishing.
Easy environment management (dev, staging, production).
What do you dislike about the product?
The interface can feel cluttered or overwhelming, especially for non-technical users.
Field-level customization is limited.
No real-time editing or conflict resolution — multiple users editing the same entry can overwrite each other
What problems is the product solving and how is that benefiting you?
Decoupling content from frontend development, allowing content teams to work independently of developers.
Streamlining editorial workflows with approval processes, roles, and permissions.
Editors can publish without dev involvement.
Clean API-first approach supports any frontend tech stack (e.g., Next.js, React, etc.).


    Airlines/Aviation

A powerful tool to manage content in multiple languages

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
I've been using Contentstack for a while now, and overall, it's been a really positive experience. One of the things I appreciate most is how user-friendly the interface is—it doesn’t take long to get comfortable navigating around and managing content. It’s intuitive enough that even team members who aren’t super technical can jump in and contribute without much of a learning curve.
Another big plus is the range of add-on apps available. For example, the tools for managing translations have been incredibly helpful for our multilingual content. It’s great to have those capabilities built right into the platform rather than relying on external tools or workarounds.
What do you dislike about the product?
The bulk actions feature is a time-saver when working with large sets of entries or assets, but I do think there’s potential to take it even further. If bulk actions could be expanded to handle more complex tasks or offer more customization, it would make the platform even more powerful and efficient.
What problems is the product solving and how is that benefiting you?
With Contentstack’s headless architecture, we can create content once and reuse it wherever we need—web, mobile, etc. Also, managing multilingual content used to be a headache. Contentstack’s integration with translation tools has made that so much smoother. We can now manage translations directly within the platform, which saves time and ensures consistency across languages.


    Rebecca R.

very intuitive!

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
It was so easy to get started and our users could self onboard. Customer support is super responsive. All around great experience.
What do you dislike about the product?
Using for web is easy, app has a learning curve for our content creators
What problems is the product solving and how is that benefiting you?
creating content in one place for our multiple platforms


    Hospital & Health Care

Content stack is flexible and easy to use.

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Flexible and modular. I like that you can use all the built in features or make it your own.
What do you dislike about the product?
Allow us to version content models. A record of how models and built and change would make the process more fluid and easier to iterate. We have version in the entries, but not in the models
What problems is the product solving and how is that benefiting you?
Easily build content that can be used on our consumer website.


    Financial Services

Powerful if set up correctly

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that it’s so customizable. So long as you have developer support, you can create almost anything.
What do you dislike about the product?
Depending on how developers set up the backend experience, it can be a pain to edit content. One site over utilizes accordions and dropdowns, so it’s easy to get lost when editing a page if you don’t close the accordions as you go. But even worse is another site that has too much nesting/references. To create an accordion, we have the item for the headline, an item for the accordion, and individual items for each accordion tab. That gets messy FAST.

So a developer that doesn’t understand Contenstack best practices is dangerous. It creates a lot of tech debt and a poor content editor experience.
What problems is the product solving and how is that benefiting you?
Helping us to manage content on three different websites, A/B split test, and segment audiences.


    Sunil Sabapathy S.

Content stack is Amazing

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
The support you get from the team is amazing

The new modern features that they develop within short time
What do you dislike about the product?
Nothing much to complain about . It has been working out good so far
What problems is the product solving and how is that benefiting you?
It managed the content for our website all together


    Retail

It’s powerful scale flexible platform

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
The rich of API and Multiplatform support
What do you dislike about the product?
Mobile support can be improved, for example support for iOS and Android
What problems is the product solving and how is that benefiting you?
Headless content and a digital platform that has a lot of potential to personalize


    Landon H.

ContentStack: Leader in CMS platforms

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
The API driven focus is unlike any other out there. The composibility and experience first focus makes ContentStack a true leader in the industry.
What do you dislike about the product?
The downside is that you have to truly understand the business needs in order to properly structure your stack. Contentstack is so versatile that you can easily design a poor editor experience with data model decisions early in a project.
What problems is the product solving and how is that benefiting you?
ContentStack brought our digital experience out of the dark ages of using SharePoint Lists to maintain our website products. It allows our editors to have much more control over our site, while also being able to immediately see their changes reflected in our production environment.