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External reviews

187 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Fabolous product, flexible and great live customer support

  • February 28, 2020
  • Review verified by G2

What do you like best about the product?
The flexibility of customization makes integration seamless
What do you dislike about the product?
UI can be improved a bit for navigating the stacks but thats a "reaching" feedback
What problems is the product solving and how is that benefiting you?
Creating a seamless process in making site updates without having to update the codebase, as well as scheduling of updates.


    Shahaf A.

I'm an Engineering Manager who helped select and onboard Contentstack at Airbnb

  • February 28, 2020
  • Review verified by G2

What do you like best about the product?
Flexible schema definition (e.g. modular blocks). Customize publication stages. Webhooks to synchronize content in Contentstack with other services (e.g. translation, search index). Customizable/extensible UI for authors.
What do you dislike about the product?
The CDN cache-purge policy is "big hammer", not "surgical". There's a rate limit for content management API requests. There's been some confusion about the different kinds of API tokens and which functionality is supported by each.
What problems is the product solving and how is that benefiting you?
We migrated from a legacy in-house CMS to Contentstack, which sped up our overall SOA migration, and in the process gave our content authors a much friendlier interface. The new CMS is much easier to evolve than our old one. Contentstack is starting to be used by other teams at Airbnb.


    Simon H.

Everything we wanted from a headless CMS

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The product is undergoing constant development and new features are generally very useful, the platform is always growing and improving and continues to provide everything we require.
What do you dislike about the product?
Performing very large operations spanning thousands of records can be quite slow due to the requirement to throttle API requests - a bulkified API would be a useful addition to the platform.
What problems is the product solving and how is that benefiting you?
It has been invaluable in supporting a company wide platforming - the ease of schema creation and data management has been hugely helpful during the project.


    Angelina J.

Extremely smooth and flexible headless CMS.

  • September 14, 2019
  • Review provided by G2

What do you like best about the product?
Contentstack allows you to create different types of webpages. It let you add reusable content blocks like headers and menus. This comes in handy when you need to manage elements of an app for various devices. It also has easy-to-follow documentation and example code for various project types.
What do you dislike about the product?
Contentstack has no support for document indexing and does not have any website management either. The drop zones sometimes making it difficult to smoothly drag-and-drop the objects. Its user interface is also not very intuitive either.
What problems is the product solving and how is that benefiting you?
Contentstack provides complete control over webbooks, users, roles and assets. It works seamlessly on multiple platforms. It has support for multiple programming languages as well. Its most amazing features include content composition, batch publishing, and scheduled publishing.
Recommendations to others considering the product:
Contentstack allows you to create different types of webpages.


    Alyssa l.

Handy tool

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
Contentstack helps in changing the content of web sites. It provides instant access to the data and changes it quickly. This speedy working helps in maintaining the data and updating process brings ease for the users. The system is very much simple and efficient. Furthermore it is very feasible to use the tools for data change without any complicated training. It's quickness and efficientvservices make it more effective for all sort of devices. The team of Contentstack is always ready to hear from you.
What do you dislike about the product?
We can get many tools in Contentstack that help us in making our work easy. But still there is space for more improvement and changes in the features and tools. The dashboard can be made easier.
What problems is the product solving and how is that benefiting you?
Contentstack is a CMS provider that provides latest services to the computers and mobile phone devices. These services include all The web development and technology based. It provides latest digital services to the customers. These services are available for computers, laptops, tablets and digital watches.


    Anna S.

Manage all your media files under one control

  • August 31, 2019
  • Review provided by G2

What do you like best about the product?
All the media files can be readily managed through one control panel. You can also review your previous content/asset and also save the last ones. You can also add security through SSO with SAML 2.0 and more.
What do you dislike about the product?
There are no major disadvantages, but apart from seeing the built in examples it would be better to upload some of the projects on new devices such as smart watches and VR headsets.
What problems is the product solving and how is that benefiting you?
The foremost feature is that Contentstack allows the user to upload its data to any environment of testing, developing and production.


    Vincent S.

A CMS that allows us to have the flexibility we need

  • July 20, 2019
  • Review provided by G2

What do you like best about the product?
First and foremost we like that Contentstack is a pure SaaS headless CMS. They have taken great care to develop virtually every feature a headless CMS could need, while avoiding the siren call of developing features that would steer their product away from microservices and towards a monolith. Contentstack also has more features than the others we considered in our RFP, including Contentful, Kentico Cloud, Zesty.io, Prismic.io, ButterCMS, and Amplience. Critical features we found only in Contentstack included features for content composition (called modular blocks and groups in Contentstack), batch publishing (called Releases in Contentstack), and scheduled publishing.
What do you dislike about the product?
The fit and finish of the Authoring UI is a little worse than some of the competition, with some elements taking up more or less space than they should, and drop zones sometimes making it difficult to smoothly drag-and-drop. These don't seriously impede the authoring process, but do make the product feel slightly less refined that other SaaS headless CMS's.
What problems is the product solving and how is that benefiting you?
I think that Contentstack has more features than their competitors. They develop new features more quickly, and their sales and customer success teams really understand the needs of enterprise customers. I would say that Contentstack is the best Headless CMS available today and it has helped us get our projects up quickly.
Recommendations to others considering the product:
Be clear about your target architecture. If you are committed to a monolith (e.g. traditional Java EE web application), then Contentstack might be a mixed bag. Implementing Contentstack benefits from familiarity with with RESTful APIs and serverless tools like AWS Lambda / Azure Functions / GCP Cloud Functions. However, if you want a modern web application or native app built on top of microservices, then Contentstack is a great fit.


    Financial Services

The best CMS!

  • April 13, 2018
  • Review provided by G2

What do you like best about the product?
Contentstack has allowed us to be increasingly flexible and creative in our development efforts while at the same time significantly reducing the number of tickets in our backlog by enabling our stakeholders to manage their content. The audit logs and detailed user management allow us to monitor when changes are made as well as which user made the changes (awesome!).

The team at Contentstack is also fantastic. They are quick to help us resolve any issues we run into and are very attentive to our business needs.
What do you dislike about the product?
There is nothing about Contentstack that I do not like.
What problems is the product solving and how is that benefiting you?
We have significantly reduced our backlog by giving stakeholders the ability to own their content on our web properties.


    Kristyn L.

Contentstack has made my job so much easier

  • March 06, 2018
  • Review verified by G2

What do you like best about the product?
I love how easy Contentstack makes it to control and change content. Many of my team members have been able to figure out how to use the platform on their own with little to no training. I love the simplicity and flexibility of the platform. It makes it not only easy to use, but versatile enough to match the needs of our website.
What do you dislike about the product?
As I use the platform, I think there is room for more features and additional user experience improvements. However, the support team is extremely open and eager to hearing these suggestions, and new features are constantly being rolled out.
What problems is the product solving and how is that benefiting you?
When we decided to do an overhaul of our entire website, we were looking for a CMS that would keep things simple and user-friendly for storing our content while allowing us to have freedom when it came to the actual development of the website.


    Derek U.

Content server

  • February 25, 2018
  • Review provided by G2

What do you like best about the product?
The well designed platform is adapted to any user, it provides with a way to manage my own content without using private web sites. In addition to this, I received with pleasure the easy way of integration with digital app, android and others mobile devices.
What do you dislike about the product?
I think that this platform fulfill with all the requirements but unfortunately the high level of cost make it difficult to access to all users.
What problems is the product solving and how is that benefiting you?
I have reached many clients with the creations of new content, it has served as one way connections with my business contacts.
Recommendations to others considering the product:
Yes, recommended.