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Great Customer Service, Easy to Use!
What do you like best about the product?
Contentstack team has been very accommodating in helping our team with any questions we have or issues that have arisen. We've been using them on all of our sites for a year now and have had no complaints.
What do you dislike about the product?
It can be hard to create the correct content for your needs and once content types have been created it can be difficult to modify. That being said CTS team is there to help make sure you create the correct content types for your needs.
What problems is the product solving and how is that benefiting you?
We use the contentstack headless CMS to deliver content to our ecommerce sites. Its been very flexible in our ability to create and manage content.
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Excellent product and customer service
What do you like best about the product?
As a developer, I like the ease by which we can integrate Contentstack seamlessly into our web applications. Additionally, their customer support is always top-notch, responsive, and willing to help in whatever ways possible.
What do you dislike about the product?
There have been no downsides for our team.
What problems is the product solving and how is that benefiting you?
By using Contentstack, we are able to quickly roll out new, fresh content, and for many product launches, we've been able to have our designers and copywriters churn out new, unique pages without our development team getting involved.
Recommendations to others considering the product:
Be sure to really think over your data structure before diving in.
Great experience and partnership so far.
What do you like best about the product?
The flexibility in the system that allows infinite customisations within components and workflows.
What do you dislike about the product?
Nothing to date.........................
What problems is the product solving and how is that benefiting you?
Global centralised marketing platform operated by 76 different countries. There aren't too many technologies that can handle what we are throwing at it. Maybe salesforce only.
Digital Marketing Specialist
What do you like best about the product?
The ability to quickly build landing pages and using a template format for consistency helps with the creative team a lot as well. It also empowers more teammates to make edits to content they own.
What do you dislike about the product?
I think there is nothing wrong with what tasks I have to accomplish on a daily basis.
What problems is the product solving and how is that benefiting you?
We are able to free up lots of development time to work on other projects that move the business forward in a digital capacity.
Recommendations to others considering the product:
If you are having problems with efficacy in building digital assets such as web pages or landing pages I would highly recommend investing in ContentStack
Easy to use
What do you like best about the product?
Ease of use and tons of options. Everything is straight forward. API is well documented and support is superb.
What do you dislike about the product?
I think some of the UI can be tweaked a little so things appear cleaner
What problems is the product solving and how is that benefiting you?
Allowing content creators who knows nothing about code to come in make updates was a win for everyone. Content creators does not have to wait for a developer and developers can focus making the experience better.
Recommendations to others considering the product:
Let Contentstack do the heavy lifting and focus on the more important things.
Great CMS with food UI for editors and a powerful API
What do you like best about the product?
Apart from the generally simple and easy to use UI for content editors, it has been fun to use this CMS with the frequent updates and the company's positive response to feature requests. We truly get the feeling that they are valuing their users' opinions and ideas.
We've actually gone as far as to use the CMS not only for content purposes, but also begun to create configurations and controllers, in order to avoid having to deploy all the time.
We've actually gone as far as to use the CMS not only for content purposes, but also begun to create configurations and controllers, in order to avoid having to deploy all the time.
What do you dislike about the product?
One of the things that we feel could still improve, is the bulk actions. Can't really say I dislike it, but I do feel there's a lot of chance for improvements there. Adding more functions that could be addressed in bulk would greatly benefit us.
What problems is the product solving and how is that benefiting you?
When we first implemented Contentstack, we were looking for a native headless CMS, that was robust and stable on the dev side, could be easily integrated with other systems and handle multiple languages and locales, and was simple and intuitive on the editor side. We needed roles and permissions for our users and were looking for a system that provided workflows, preferably across languages.
Two years into our partnership, Contenstack has delivered on all accounts and we are extremely pleased with their product and services.
Two years into our partnership, Contenstack has delivered on all accounts and we are extremely pleased with their product and services.
Recommendations to others considering the product:
It's a great web content management system for medium to large sized companies in search for a headless solution. Easy to integrate, intuitive for business users and content editors and great support channels.
Transforming the digital experience
What do you like best about the product?
Contentstack is a central part of our new digital stack. It is going to play a huge role in transform the digital experience we offer our customers. The speed and flexibility of the product saves a huge amount of time. The support, speed of response on our queries and the willingness to listen is second to none and better than anything else I have experienced in software.
What do you dislike about the product?
Small UX issue with the content type edit button. That is easily manageable though, and you get use to it. There are some restrictions on things like the number of fields that we could have as part of one content type of web page but again, Contentstack changed this. It would be nice if we could set and manage those limits ourselves.
What problems is the product solving and how is that benefiting you?
Contentstack has allowed us to generate and produce content at scale. We work with thousands of suppliers around the world and Contentstack makes it easy to gather fresh content from them all. Contentstack is also helping us breakdown inefficient processes that have always caused us problems. One example is the improvement between the Product and Marketing teams in adding new product to the website. Using workflows in Contentstack we have put clear processes in place between teams that has improved visibility of the teams in regards to where the next action lies.
Recommendations to others considering the product:
Take the effort to build a POC. Try to look beyond seeing Contentstack as a way to manage your website content and see it as a way to manage the entire digital experience on all touchpoints.
Depends on the Aptitude/Experience of the Company re: understanding CMSs
What do you like best about the product?
Contentstack seems to be pretty straight-forward and nimble to understand in terms of building templates, and is intuitive to get around in (finding content entries, editing, publishing, scheduling, etc). It is great for managing regular eCommerce promotions and putting together storytelling pages about products using atomic content modules I designed.
What do you dislike about the product?
ContentStack needs more pre-built solutions out of the box that are commonly requested business needs of content mgmt teams--a blog, a preview of content (especially an entire page) within the product without having to publish, pre-configured content modules that can be dragged and dropped in the desired order, an easy way to set custom URLs at the root level...basically if they could mimic more of the experience of a WordPress or Squarespace CMS, it'd get content teams onboard so fast! Otherwise, you have to have a seasoned Product Mngr with a vision for all of these things who has to define it all upfront, then have a tech team spend months of time building it all. Sales team should identify common use case for content marketing nowadays and come up with pre-built examples. I worked for many years in the CMS SaaS industry and we always built a lot of pre-existing models like this to close sales deals.
What problems is the product solving and how is that benefiting you?
The biggest struggle is being able to create custom URLs at the root level, example: mydomain.com/hello. We're working on some kind of backend rails solution for this. It seems its been a bit of an extra struggle getting things to work with rails, but I know CS has a rails gem that we haven't explored using yet...we are just doing raw calls as I understand it. My tech team has been saddles with hundreds of requests for other things, so we dont have the time to dedicate to the CMS.
Recommendations to others considering the product:
As I mentioned above, you have to have a seasoned Product Mngr with a vision for all of the content mgmt needs of the company... who defines it all upfront, then has a tech team spend months of time building it all. Just because you acquired a CMS doesn't mean suddenly everything is automatically ready to go.
Easy to use, scalable, consistent.
What do you like best about the product?
It's very straightforward and flexible - makes development easy for our team.
What do you dislike about the product?
For our purposes, there aren't too many issues. It's a good solution for our needs.
What problems is the product solving and how is that benefiting you?
We are able to build flexible and efficient solutions for our site that has constant changes and updates. It makes it easy for us to keep moving forward without a lot of setup time.
Contentstack is a great modern CMS
What do you like best about the product?
The Contentstack team is always innovating / adding helpful features. They are very open to feedback and feature requests.
What do you dislike about the product?
We sometimes run into challenges when changing the data structure of content types with many entries.
What problems is the product solving and how is that benefiting you?
Contentstack provides us with a flexible solution to manage our content. We have a variety of users who need to access and edit our content in a variety of ways including content authors, editors, developers and translators. The headless nature of Contentstack allows us to use APIs for our our automated tasks, while still providing a nice UI when needed.
Since Contentstack is cloud based we don't need to worry about managing infrastructure. We can trust that our data is safe and available.
Since Contentstack is cloud based we don't need to worry about managing infrastructure. We can trust that our data is safe and available.
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