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External reviews

187 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bill M.

Solid platform, great service and smart roadmap

  • August 12, 2023
  • Review verified by G2

What do you like best about the product?
The team at Contentstack has your back. They'll work with you to address challenges, offer solutions and tweak their roadmap if possible to make their customers happy.
What do you dislike about the product?
While highly rated the platform is still somewhat early in it's lifecycle, so if you're a large enterprise it's still building out features you might expect. However, their composable headless framework mitigates some of that concern and differientates them against their traditional CMS competitors.
What problems is the product solving and how is that benefiting you?
Contentstack is helping us move from a homegrown headless CMS to an enterprise level platform. They are helping us go beyond building a web site to creating a modern digital platform that will allow our team to address both business and customer requirements.


    Khang P.

Takes some work to get started but easy to use once it's set up.

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
User friendly. Simply select the content model you want and where you want it then fill in the content. Then after you have put all the content models together, you can publish to a sandbox and see how they all look before going live.
What do you dislike about the product?
It takes technical know-how to implement and build the different content models. And if there was an error made at the building stage, it will refelect in all subsequent use of that content model. And instead of being able to fix it, you may just have to build a new one from scratch.
What problems is the product solving and how is that benefiting you?
Allowing anyone on the team to create a webpage and update it later on. There is no need to put in a ticket and wait to update an existing page since it can be done on the fly.


    Aliona B.

One CMS - many opportunities

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
- Excellent free training materials. Help instantly learning headless CMS best practives usage.
- Intuitive content management and development process
- Amazing documentation
- Extremely usefull api
- UI extensions with widgets maden easy and super powerful
- Webhooks are enabling huge variety of integration scenarios out of the box
- Permission concept allows very flexible and granulas access handling
- Additional toolkit for JAM stack and content handling
What do you dislike about the product?
- Few capability for assets image maintanance: no cropping, etc.
What problems is the product solving and how is that benefiting you?
Contantstack is providing us an opportunity to create structured representation of our web properties data and orcestrate it.
It took over an overhead of taking care about technical solution for data storage and freed our capacity for the improvement on the delivering of this content to end user.
Content Editors have full power and focus over their tasks without being disturbed for CMS specific tasks.


    debby s.

CCMS with extensive support and great workflows

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
Workflows; helping us to improve our internal processes
What do you dislike about the product?
Would have hoped for more existing api connections on marketingchannels we use, such as canopy, google ads.
What problems is the product solving and how is that benefiting you?
all content in 1 tool, i.e. master of content and next to that making it possible to distribute this content to multiple channels, starting with the Vacansoleil websites.


    Abhinandan B.

A Comprehensive Review of Contentstack

  • August 07, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use.
Easy to customize.
No performance related issues.
Great support from Contentstack team whenever required.
What do you dislike about the product?
There is nothing that i have disliked about contentstack.
What problems is the product solving and how is that benefiting you?
Streamlining content management.
Multi-channel content distribution.
Collaboration and workflow optimization.
Customization and scalability.
Integration with third-party tools.
Content reuse and versioning.
Security and compliance.


    Manufacturing

A very solid option for a headless CMS

  • August 04, 2023
  • Review verified by G2

What do you like best about the product?
The user interface is very easy to use which makes the flow of creating content-types/pages really simple. Along with the UI being easy, the API's are also easy to use to fetch/manage content and the documentation to support it is very well written. They do a great job of listening to feedback and they continue to keep building out great products to support your projects. The support is very responsive and has been super helpful along the way.
What do you dislike about the product?
While some of the UI is simple to use, I think their could be some improvements on the usability side when working in a content-type. Tap/drag targets are somewhat limited. I also wish their were a few more variations of walkthroughs for product integrations that come from the Marketplace or from custom integrations.
What problems is the product solving and how is that benefiting you?
Contentstack replaced our old CMS which was very much a 1-to-1 option so building templates was very strict. With Contentstack we're able to build a website the way we want and use the same content-type/modeling for various templates/pages because the headless approach is much more flexible with the front-end development.


    Torey A.

Quick and easy to learn! Quick and easy to use!

  • August 02, 2023
  • Review verified by G2

What do you like best about the product?
For us, Contentstack has changed how quickly we can execute our workload. It takes half the time it used to and we can push our changes and see them right away. We love the versioning and being able to go back and compare changes or see what was on the page a year ago. We love how they continuely update the tool and come out with new advancements.
What do you dislike about the product?
So far for us the only dislike would be previewing changes for a certain date. We have found workarounds for that but it isn't as simple as all the other features.
What problems is the product solving and how is that benefiting you?
Quickly updating our site pages and merchandising.


    Retail

HeadlessCMS Made easy

  • August 01, 2023
  • Review verified by G2

What do you like best about the product?
This platform offers a variety of beneficial features such as Headless Architecture, an API-First approach, Multi-channel and Multi-lingual support, Integrations, Extensibility, and top-notch Scalability and Performance.

Setting up everything is quick and easy, and the process is self-explanatory. The Mission Control feature offers excellent monitoring capabilities.
What do you dislike about the product?
Have to add some UI features (Folders, Smart folders) and revamp their app UI navigation to make navigating things more accessible in the Contentstack Interface.

Have to address their Customization Complexity and Documentation.
What problems is the product solving and how is that benefiting you?
Contentstack has successfully addressed the following issues: Headless CMS, Flexibility, Multi-lingual/Multi-Channel, Low code/No-code API, Developer friendliness, Scalability, and Performance.


    Alexis H.

Efficient and Easy CMS

  • August 01, 2023
  • Review verified by G2

What do you like best about the product?
Contentstack has made my merchandising job so much easier and efficient! The asset management and organization in itself is easy to manage and time-saving. It's easy to work with our developers to create entries that can be easily duplicated. I also love having the drag and drop feature to move around blocks and other content. So easy compared to our old, clunky tool!
What do you dislike about the product?
Versioning can be hard and confusing when multiple people are working in the tool as well as when we are creating versions for multiple projects. There has been times where we've pushed through pages that are meant to be for a future project by accident but it is easy to go back and quickly push through the correct version.

Contentstack is great for controlling what aspects of the site can be updated because most of the things are controlled from what developers allow us to update as merchandisers. I would love to have a bit more control as a merchandiser for some one-off updates. A lot of changes we want have to go through the development process which makes the process longer.

Also, I wish there was a better way to organize entries instead of having to search based on tags.
What problems is the product solving and how is that benefiting you?
Contentstack allows us to have our site assets and entries all in one place which was exactly what we were looking for! It's easy to create releases for all of our larger holidays and projects.


    Marketing and Advertising

Contentstack allows us to manage multiple versions of content easily.

  • August 01, 2023
  • Review verified by G2

What do you like best about the product?
We were looking at a headless CMS that we would be able to integrate with our own internal system. Previously content had been managed within this internal system, but as we were expanding into other countries, we needed something more sophisticated that would be able to manage multiple versions of the same piece of content. We chose Contentstack, and are very happy with how it's performing. We use WeLocalize for translation services, allowing multiple teams (design, content and campaign managers) to use the system, and it's extremely helpful for making sure the correct version of the content is being used.

Their account management is great as well, very responsive and keeping us informed of any changes in the system.
What do you dislike about the product?
While the integration was a bit time consuming to complete, this was mostly due to the complexities of our own legacy platform.
We have had some feature requests put through that have taken some time to be actioned.
What problems is the product solving and how is that benefiting you?
Having a system that is able to be used by multiple teams simultaneously allows us to ensure content is created and used in a timely manner. It also allows us to seamlessly use translated content. Even for content that is all in English, this allows us to customise it for each English speaking region (UK, US, Canada, Australia, NZ) so it's the best fit for our customers.