I'm working with Jackson Vision, the track and trace provider, and we have been using Wiz for six years. We use Wiz as a portal similar to an ERP tool, managing customer inventory for security purposes and vulnerability management.
External reviews
External reviews are not included in the AWS star rating for the product.
Wiz: A Unique Platform for Effortless Cloud Security
Wiz is a CNAPP market leader
Comprehensive Solution with Excellent Usability
Innovative Product with Impressive Accuracy
Blazing Fast, Intuitive, and Feature-Rich Platform
Has increased inventory visibility and significantly reduced operational mistakes through improved threat identification
What is our primary use case?
What is most valuable?
The best features of Wiz are its security capabilities, providing the best security for pharmaceutical products and industries, along with the required dashboard containing customer details and inventory management features.
The runtime sensor in Wiz helps identify threats effectively as it integrates with machines and operates on a hierarchy-based system with different rights for operators and supervisors.
The benefits of using Wiz are significant as we provide a solution based on 21 CFR standards for security and audit purposes, making it the best tool for these needs.
With Wiz, we achieve almost zero downtime and zero fault management in its issue queues.
Using Wiz saves us a significant amount of time and resources, with an almost thirty to forty percent return on investment.
Wiz has significantly reduced alert fatigue in our organization, addressing operator-level mistakes that used to be common in manual processes before we adopted automation.
Wiz has been the best tool for consolidating our solutions.
What needs improvement?
There is room for improvement in Wiz, particularly in operator management, as general operators may lack the necessary knowledge, requiring an easier-to-understand tool. We also need all tasks and dashboards to show completed activities and next steps along with SOPs for missed steps.
For how long have I used the solution?
I'm working with Jackson Vision, the track and trace provider, and we have been using Wiz for six years.
What do I think about the stability of the solution?
I rate the stability of Wiz as almost eight out of ten, indicating good performance with limited downtime, bugs, or glitches.
What do I think about the scalability of the solution?
Wiz is a very scalable product, as we operate in sixty-five countries and serve the pharmaceutical industry well, rating it eight out of ten for scalability.
How are customer service and support?
I rate the technical support of Wiz as eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are not currently comparing Wiz with other solutions as we have our research team looking for the best solutions available.
How was the initial setup?
The deployment of Wiz is easy.
What about the implementation team?
Deployment takes almost three to four hours, and our IT teams facilitate this process. We have around two hundred fifty to two hundred eighty customers who work with Wiz, and our team and IT teams are knowledgeable about it.
What was our ROI?
Using Wiz saves us a significant amount of time and resources, with an almost thirty to forty percent return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing of Wiz is cost efficient.
Which other solutions did I evaluate?
I find Wiz to be better compared to other software, and we are currently progressing, rating it seven out of ten against any master product or company.
What other advice do I have?
I have experience with Wiz and can provide a review. We are manufacturers of pharmaceutical machines and provide integrated solutions for track and trace, but we are not partners or resellers.
Wiz requires maintenance including patching and updates; if we encounter issues on-site, we update accordingly.
We purchased Wiz from the AWS marketplace, and many of our customers are utilizing the cloud-based solution we provide them, along with the portal that includes all necessary details for them.
We recommend Wiz to other users, such as Life Pharma in Dubai. I rate this product a nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has consolidated multiple tools while improving issue detection and inventory tracking
What is our primary use case?
How has it helped my organization?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Wiz: A gamechanger for cloud risk management
Has enabled consistent risk analysis and compliance tracking across multiple cloud environments
What is our primary use case?
We are a Wiz user and partner, so we have an environment using Wiz, and our use case is to provide risk analysis. We have dashboards to understand the main risks and categorize them, and we use these to get the baseline and reports. We personalize some reports.
What is most valuable?
The best features of Wiz are the AI, risk analysis, the framework, and the compliance frameworks, so we can check if our frameworks comply with CCPA or similar regulations, and the toxic combination. We can identify active threats more effectively with granularity in databases, operational systems, and access keys, so the granularity of the Wiz view is the key for this kind of risk analysis.
We can provide an inventory, which is crucial when managing large cloud databases or environments such as AWS, Azure, or Google environments, where it's difficult to have one view for all cloud components. Wiz can accomplish this and easily provide the total inventory in the cloud.
Wiz has helped us analyze critical issues, and it can provide guidance on how to mitigate these issues to resolve them, offering step-by-step instructions.
What needs improvement?
An area that Wiz can still continue to improve is FinOps.
For how long have I used the solution?
I have been using Wiz for almost one and a half years.
How are customer service and support?
My experience with Wiz's support has been satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We analyzed other options before choosing Wiz. For example, we looked at Orca, which lacks functionality such as toxic combination or resolving issues easily. Wiz can provide a better way to resolve critical issues, while Orca can show the issues but not truly resolve them.
What other advice do I have?
We use Wiz in the cloud with AWS and GCP. We use both AWS and GCP almost equally. The time frame to achieve zero criticals in our issue queues depends on the environment. While we don't achieve zero criticals, some problems can be solved in two or three weeks while others may occur. It's optimal to work toward zero critical issues, but it depends on the installation or the cloud dynamics.
Some customers achieve zero critical issues, and Wiz has a program that rewards this achievement with a puzzle. Wiz offers pricing for both huge and small environments, and customers can purchase it from the Google Marketplace. In my opinion, Wiz has a competitive price.
I rate Wiz between 9 and 10 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Provides detailed analysis and helps manage risks effectively
What is our primary use case?
We are a Wiz user and partner. We have an environment using Wiz, and our use case is to provide risk analysis.
We have dashboards to understand and categorize the main risks. These dashboards help us generate baseline reports, and we have personalized some of these reports.
How has it helped my organization?
It can provide an inventory. When you have a large cloud database or environment, Wiz can provide you easily with the total inventory that you have in the cloud.
Wiz has helped my organization by allowing us to analyze the critical issues and providing the best way to mitigate these issues with step-by-step guidance. We don't achieve zero criticals. This often depends on the environment, as solving some problems can lead to two or three others arising. Therefore, navigating through the critical issues is essential, but it relies on the specific installation you have or the dynamics of your cloud setup. Some customers have successfully reached a state of zero critical issues, and we have a program designed to support this. If they are interested in achieving this goal, we can provide them with materials or insights to help them.
What is most valuable?
Wiz's best features are the AI risk analysis and the compliance frameworks. We can check if frameworks are compliant, such as CCPA, and the toxic combination.
The Wiz runtime sensor identifies active threats more effectively by allowing us to run the analysis with granularity in databases, in operational systems, and some access keys. The granularity of the Wiz view is the key for this kind of risk analysis.
What needs improvement?
FinOps is an area where Wiz needs enhancement.
For how long have I used the solution?
I have been using Wiz for almost one and a half years.
How are customer service and support?
I had experience with Wiz's support, and I would rate it a nine out of ten.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Wiz can accommodate both huge and small environments. You can purchase Wiz from Google Marketplace, for example. Wiz seems to have a competitive price.
Which other solutions did I evaluate?
We evaluated other options such as Orca before choosing Wiz. We analyzed Orca because it lacks certain functions, such as toxic combination or resolving issues easily. Wiz performs better at providing the best way to resolve critical issues, while Orca can only show the issues without resolving them.
What other advice do I have?
I would rate Wiz a nine out of ten.