We use UiPath to automate business processes.

We use UiPath Orchestrator and other products in the cloud, but we deploy the robots to our own internal network. The robots are managed by the cloud, but they run within our applications on-premises. The UiPath administration system and configuration are also done in the cloud.

The ease of building autonomous automation depends on the design. In our organization, we have developed a good design that recognizes the business process and the design features. We want to develop it in a way that is easy to follow. If we do this well, it will be easy for the developer to understand what needs to be built. The studio product, which is UiPath's development product, is also a very easy product to use to build the automation.

UiPath enables us to implement end-to-end automation.

They have a large and active user community. If we are a large enough customer, UiPath assigns dedicated account managers, pre-sales staff, and developers to work with us. They also organize community events, such as the one where one of our senior managers was invited to give a keynote speech from a customer perspective on their experience with UiPath. These events are positive and beneficial. UiPath is a large company and is probably one of the top three RPA vendors. As a result, they have a large and active user community.

UiPath has helped us reduce our on-premises infrastructure. We used to have an on-premises administration or orchestration system that consisted of databases and application services. We no longer need that system, as everything is now in the cloud. This is beneficial for managing upgrades, capacity, and costs. UiPath costs us less overall, even though their cloud licenses are slightly more expensive than on-premises licenses.

We use certain UiPath Academy courses to train our developers before they start working on projects. The Academy offers consistent and quick training in all the core elements of UiPath. This saves us time and resources, as we don't have to tie up valuable staff in maintaining training materials or delivering training. The courses are self-paced, so new employees can complete them at their own pace. They are also up-to-date with the latest features of UiPath, ensuring that our developers are always learning the latest skills.

UiPath does not speed up our digital transformation as much as it reduces the cost to a level where we can afford to do our digital transformation. I always consider the RPA solution to be feasible until such time as we can properly transform the business behind the scenes. I refer to it as system automation rather than RPA automation which is a true digital transformation.

It reduces human error by automating repetitive tasks. This means that we no longer have to train people on how to do these tasks, and they can be performed consistently and accurately every time. This is especially important for tasks that require data entry into fields or applications that do not have validation. By automating these tasks, we can avoid the cost of hiring and training people, and we can also reduce the variation in the process. This leads to a more efficient and error-free operation.

UiPath has helped free up our employees' time by automating repetitive tasks that were previously done manually. For example, employees were previously responsible for entering information into multiple systems, which was a time-consuming and error-prone process. UiPath robots can now perform these tasks much more efficiently, freeing up employees to focus on more high-value work. In addition, UiPath has helped us to eliminate the need for some contractors who were previously hired to perform manual data entry tasks. This has saved us money by eliminating those contractor positions. In the last four years, we have used robotic process automation in 90 percent of our processes and fully automated ten percent. This has saved us the equivalent of 200 full-time employees.

We have saved approximately $18 million over the four years we have been using UiPath. These are real savings, as people are no longer doing those tasks. In particular, we have been able to eliminate 100 full-time equivalent contractors. These are hard savings that we can actually measure. UiPath has a tool that allows businesses to identify a process, enter the key steps, and calculate the amount of time spent on those steps. UiPath then magically calculates the potential savings. These savings are real because they are based on the amount of time that people would have spent on those tasks if they were not automated. The results of this analysis are then stored in the Automation Hub tool. This tool allows us to see which high-value processes should be automated first. UiPath is smart enough to tell organizations they don't need to analyze all of the processes themselves. They can let UiPath do it for them. The Automation Hub tool does not go into the details of the design or the automation of the processes. It simply captures the processes that the business has identified as being manual and in need of automation. This gives us a pipeline of work that UiPath can then sell us licenses to automate.

The ability to recognize screen elements and their robot technology are both very valuable features. The ability to recognize the screen element that we want to input or extract data from is very good. It is also very extensive. We also like the way that the unattended mode allows us to run it as a background process on a desktop. We can run these things quite well. UiPath's robot technology is very reliable.

I see UiPath as a practical product that is trying to achieve end-to-end automation or end-to-end processing. They are playing in this space and bringing their AI connectivity or components into their product. However, I think the only downside is that, as we have seen recently, for some of the processes we have automated, we have documentation on the technical elements that we have automated, but people have forgotten the business rules. UiPath has a task capture product or a process mining product but it could be improved by capturing the business process and then how the automation that we have developed feeds into that overall business process, and making that available to the business so that they know what the business processes are. UiPath does not have a delivery product. For example, when we go into Microsoft DevOps, UiPath does not do that. Once we have identified the process and have coded it in UiPath, there is nothing to tell us about how we deliver that process, and who is assigned to a task to build the components. There is no project management or DevOps delivery pipeline model inside UiPath, so we cannot manage the development.

I have been using UiPath for four years.

UiPath is stable.

UiPath is extremely scalable.

The technical support is excellent.

The on-premises deployment of UiPath is complex. We had a lot of network issues because we have a secure network architecture. We had to split up our database elements, application server elements, and virtual machines that run the robots. This was complex. High availability was also complex to achieve, as we had to set up load balancing and failover. Finally, upgrading the system was a nightmare. It took forever, and UiPath releases a major release every year. Deploying in the cloud is much more straightforward.

The license cost for UiPath is about $500,000 per year.

I always say that the price of UiPath is too expensive. But if we identify a high-value business process to automate, UiPath becomes a very cost-effective product. A robot license costs $6,000 USD per year, or $10,000 NZD. This is about one month's salary for one person. If we can automate a process that would otherwise require ten people, the investment in UiPath will pay for itself quickly.

We evaluated Automation Anywhere and Blue Prism before deciding on UiPath. We are a large organization and can afford the cost of UiPath, but it was more about the functionality of the product at the time. UiPath consistently ranked ahead of the others in terms of functionality, according to Gartner and Everest. I believe we made a wise choice. It is also easier to get developers for UiPath because of their Academy.

I would rate UiPath nine out of ten.

UiPath's AI functionality can be used to help developers build automation processes, but it can be expensive. We use the open-source TensorFlow technology from Google, which is the same technology that UiPath uses. Our developers are willing to build and manage this technology themselves, which is a cost-effective solution. However, if we use UiPath's AI functionality, it will be managed by them.

I am an architect. I have worked as an integration architect, infrastructure architect, and network architect. When I first saw UiPath, I thought it was just for scripting the front end, but it is much more powerful than that. I really like it because it allows me to find slow, expensive, and inefficient business processes and automate them. This can lead to real savings for the business. With traditional applications, there is often a business case that needs to be made before the application is built. But with RPA, we can see the savings every day. For example, if we automate a process that used to take ten full-time employees, we can see that we are saving ten FTEs every day. I enjoy using UiPath because it is a real solution within IT that can drive out real costs from the business.

I recommend that those who want to use UiPath do not treat it like any other IT system. Do not simply implement it and expect it to be of high value. The most important thing is to understand the business well enough to use the tool to its full potential. In other words, automate high-value or high-benefit processes.

Unattended Automations are the best value from an RPA solution to an organization. It makes sure human employees are now more productive 95X.

Robotic process automation is one of the most interesting features. RPA allows us to automate what people do manually. It appeals to me from a technical and a business standpoint.

I want UiPath Data Service to be expanded. It must include many more features as an online database. Many online databases like QuickBase and Force.com are 100 times better than UiPath Data Service. Not sure why UiPath is not adding such features to Data Service.

The product does not provide features for chatbot development. It is one of the reasons why people do not use UiPath because they have to use a different tool for chatbot development. Competitors like Microsoft have all process automation capabilities in their Power Platform. They have RPA, attended bots, unattended bots, application development, databases, and chatbots. UiPath has not gotten into chatbots for several years. They are doing many things except chatbots.

I express the need for chatbots in every insider event I attend. UiPath’s team says it will take it to the product management group. But nothing happens after that. I want a product for chatbot development from UiPath without having to purchase licenses from a third-party company.

The documentation needs a lot of work. The documentation is "boring". They just mention a feature and add one line about what it does. I wish the documentation had examples. The document should be associated with a video or sample code. The documentation is too minimal. People give many sample codes and links to their YouTube videos in the forum. The uipath forum is much richer than the documentation.

I have been using the solution for the last six years.

UiPath provides support only when we have an Enterprise license. I have contacted support several times.

I use Microsoft Power Automate to develop chatbots because UiPath does not have such features. I have to buy extra licenses from Microsoft for chatbot development.

Although I can use UiPath Data Service's online database, creating forms and screens in it is hard. UiPath doesn't have some preliminary computation features for creating formula fields, so I use third-party tools like QuickBase.

I also evaluated Automation Anywhere, Microsoft Power Platform, and Pega Robotics.

The ease of building automation depends on the developer, the size of the process that is being automated, how many applications there are, and how many systems there are. Compared to high-code environments, we can build the product much faster in a low-code environment.

Automation can be done ten times faster in a low-code environment than in a high-code environment due to the number of syntax errors that we have to encounter in a high-code environment. All these things are completely eliminated in a low-code environment. We drag and drop activities. It's like a prebuilt code. We just have to fill in the gaps. On average, the tool is five to ten times faster than other RPA platforms.

UiPath does not do digital transformation. It works more on process automation. However, it does contribute toward digital transformation. From the face of it, everything looks end-to-end. I have used AI Center to learn machine learning skills and build training datasets and evaluation datasets. I have developed ML skills and used them in bots. UiPath Academy has a whole set of courses on AI Center. I want to complete the courses diligently.

The solution has reduced human error and increased the speed and quality of our work. It reduces the time taken to get things done. I use UiPath Academy courses all the time. If we go to similar content on YouTube or Instagram and try to find videos, the information might be right or wrong. It depends on the experience of the person in the videos. The content in UiPath Academy is official. UiPath creates the videos. We can be assured that the information is correct and reliable.

There could be a lag between the product released and the videos on Academy. Sometimes, video creators on unofficial channels like YouTube and Instagram come out with videos faster than UiPath. However, UiPath's videos are complete, authentic, and reliable. I assume UiPath uses professional training software in the platform. The format of the courses is similar to those of The Wharton School.

The community is excellent. People help each other out. UiPath encourages users by welcoming new joiners, incentivizing answering questions, providing links to external or internal documentation, and celebrating anniversaries. The solution has a wide variety of topics that the forum members can take advantage of.

We can learn about Studio, different parts of the platform, and different functionalities. If we have a question, Google will show all the relevant links to UiPath with just a single word search. We usually find a good answer to our doubts in the forum eight out of ten times. I like the forum and encourage people to use it.

People looking to buy the solution must try it out. They must look into the documentation if they cannot do it with the tool. They must also visit UiPath's forum. The forum is more helpful than the documentation. UiPath also has a search facility to search for activities. They can also look for UiPath Marketplace. If we face bugs, we can go to the forum.

Overall, I rate the solution a nine out of ten.

We work with the government on HR-related data and banking reconciliation. We use the solution in the insurance industry for claims management.

We use the product in different use cases. We use it for automating repetitive tasks, email and document parsing, and posting data from different systems to centralized systems. In most cases, we use it to compare different Excel sheets for reconciliation and updating the master system.

The tool helps us to envision the automation processes and gives us an edge in offering our solutions to the customer. UiPath keeps innovating new technologies. It also localizes technologies like OCR for extracting data from documents to the regional market. The reporting tools are fantastic. It also helps us calculate ROI and manage bugs.

UiPath Document Understanding and Task Mining are valuable features. I am satisfied with the product overall.

Saudi has two calendars. UiPath does not support the Hijri date. They should add it in future releases. We also face regular issues while parsing from right to left and left to right. The Arabic language is not related to the platform. We have Arabic scripts which are sometimes difficult to understand. Also, the license is complicated.

The add-ons are not well documented. When we offer and pitch to the customer, sometimes we get confused about which one to offer based on the third-party tools. The solution must focus on microservices and web-based platform building. It would be fantastic if they could produce web applications connected automatically to UiPath.

OutSystems is a low-code platform for building web-based and mobile applications. If such features are available in UiPath, it will eliminate the need to integrate with different applications. We can directly build applications using UiPath.

I have been using the solution for the last four or five years.

The product is very stable. When we deploy it in the cloud, there is no need for maintenance. UiPath manages everything. Maintenance of the configuration has to be done by us.

The solution is scalable.

When we need a technical team member's support, they join the call and try to guide us. I rate the technical support a seven or eight out of ten.

I have worked with Automation Anywhere. It is a good solution but not on par with UiPath. Automation Anywhere has a lot of features, which is very nice. However, UiPath exceeds our expectations.

UiPath has better support, resources, and scalability. UiPath provides very good vendor support. Automation Anywhere allowed users to download preconfigured processes already deployed elsewhere so that we could just fine-tune and use them.

The product can be deployed both on-premise and on the cloud. I worked as a solution architect. So, I get involved in the conversation if there is any conflict in the deliverables. The tool is easy to deploy. The time taken for deployment depends on the complexity of the processes. It takes two to four weeks for simple processes. For complex processes, it takes six to ten weeks for deployment. After the project's completion, our engineers are on standby to resolve any issues on the project's go-live date.

We focus on high-value solutions and look at the repetitive processes we can use. The HR initiative we did is on-demand in our region due to the regulations. We can develop the process once and deploy it multiple times with zero or minimal adjustments. We focus on the high return to the organizations, the shortest ROI, and the highest value to the business so that the customer would realize the importance of such technologies. When we build trust with the customer, we have very big upsell opportunities and referrals from them.

We need one or two people to deploy the product for a small project. For large projects, we need a team of six or seven. Our team has 10 to 15 people, including developers, solution architects, and support personnel. The tool requires maintenance. Our support people are responsible for different services. Around 10% of the resources in our company are involved in maintenance.

UiPath gives pretty good discounts.

The ease of building automation using the product is fantastic. The product speeds up and reduces the cost of digital transformation. I haven't seen many major upgrades to the customer's infrastructure or applications. I design and modernize the processes. If we can’t extract the data from databases, the customer will put that data in a flat file or Excel sheet and add it to a folder. We pick them up and do the processing.

We are not supposed to touch the core system in the banking industry. So we may get it with APIs. Sometimes, APIs are not available when we do the implementation. It takes some time for the banks to build those APIs. UiPath is equipped with different integration tools, whether it is native or not.

The solution has helped to minimize our on-premise footprint. It is very important to many of our customers. To minimize the cost and provide more streamlined processes across different customers, we have created a shared pool Orchestrator to connect multiple customers to the same Orchestrator. They pretty much share the same processes, but they have different system endpoints. We can clone the processes and modify the endpoint interactions and input data. Sometimes, they use flat files. We change the configuration minimally. The rest of the processes are cloned, enhanced, and supported.

The solution enables us to implement end-to-end automation. We can automate end-to-end based on the scope, expenses, and processes. The implementation could be lengthy or short, based on the processes involved. End-to-end automation provides an edge to us as a consulting company to provide our customers with very advanced automation tools. We have different services and products that we can integrate UiPath with.

We have a content management system. When we use Document Understanding, we relieve the users from indexing documents. UiPath would do the indexing using Document Understanding and archived document repositories. We sometimes do integrations with archives, too. It depends on the context of the implementation. Sometimes, we can automate 60% of the process because some are not UiPath-targeted processes, but we can automate the other process with other systems.

We do not use AI much. We rely on Document Understanding, which is part of AI. In the next couple of years, because of AI's popularity, I believe UiPath will provide more features and enhancements related to AI. The tool has freed up employee time by 70 to 80%. UiPath has saved costs for our organization.

A couple of weeks ago, we had a case about HR contracts in the Ministry of Labour in Saudi. By the end of this year, they want to digitize their contracts and link them to their official portal, where employee contracts are issued. They currently rely on Excel sheets to do the entry. UiPath processes that we support have proven that there are zero percent errors in them compared to human data entry errors.

The as-is process was that an HR personnel must log in to the platform and do the data entry so the contract would be issued and sent to the employee. The HR personnel would interact with four or five pages and provide data like employee ID, mobile number, date of birth, position, salary, and increments. If there is an error in the data, it has a negative impact on the company. It's an official contract that is issued to the employee. If there are any discrepancies, they would have to rectify the whole process again. Besides, it would affect the company's reputation in the market.

For example, if the HR personnel enters 50,000 instead of 5,000, the employee can claim that money. To avoid this, companies can export the HR master data into Excel sheets and put it in a folder. We can program UiPath to pick all the information and paste it into the Ministry of Labour portal. We can verify the data, do a quality check, and post it to the system. This process used to take three to five days to finish, along with an error margin. With the help of UiPath, we shorten the time by 80% with zero error margin.

We have subscribed to UiPath Academy. All our engineers are certified in different UiPath certifications. I am a solution architect. I have done a lot of courses and certifications. In addition to the certification courses, UiPath Academy provides us with resources, information, built-in demos, and process standards. We deal with all the stakeholders in the customers' company.

The product must empower localization. People who want to use UiPath must ensure that the processes they are targeting to automate are fulfilling the conditions for automation. Sometimes, a customer would expect to automate everything. We need to ensure the processes we are targeting to automate are repetitive. We also need highly skilled people to manage the automation. We must automate the high-value processes of the organization to see the results and recognize the return on investment immediately.

Overall, I rate the product an eight out of ten.

We use UiPath to automate daily repetitive tasks.

I would rate the ease of building automation with UiPath a nine out of ten. It saves us a lot of development time, and the drag-and-drop feature is very useful. The cloud version's orchestrator is also amazing, as it can host our robots.

UiPath enables us to implement end-to-end automation, which is one of the most crucial parts for our customers. Most of our users are not technically proficient and do not know how to deal with these things. They want the automation to be complete without any manual intervention.

The UiPath User Community is really helpful and has helped solve a lot of problems.

The biggest advantage of UiPath is that a lot of time is saved, which can be used for other projects.

UiPath Academy courses are helpful. They help us gain a deeper understanding of the product.

UiPath's AI helps us perform more complex processes in automation.

It has helped us speed up our digital transformation by removing a lot of manual work.

Speeding up the digital transformation process does not require any expensive upgrades or much IT support to keep UiPath up to date.

UiPath has helped to reduce human error. This indirectly allows our customers to focus their employees' time on more productive projects.

It has helped us save time.

UiPath helps reduce costs, especially for accounting companies. They are able to automate basic tasks reducing the number of people required for daily tasks and can also have those tasks running twenty-four hours a day seven days a week.

UiPath is a no-code automation tool that saves me a lot of time when developing workflows.

UiPath is very slow for scraping. If they could make it faster, that would be great. We are currently using custom robots to scrape data, which is faster.

The initial setup of UiPath can be complicated. It would be helpful to have an executable file to simplify the deployment.

Integrating UiPath can be a complex and error-prone process, especially when it comes to calculations. A helpful feature would be the ability to add simple workflows using executables, which would be especially beneficial for small projects.

UiPath needs to be more compatible with MacBooks.

I have been using UiPath for three and a half years.

The UiPath software is generally stable, but some of the packages within it can sometimes be unstable. For example, we have had to switch to older versions of some packages in order to get them to work properly.

I would give the scalability a rating of seven out of ten. As we scale, we involve more users and machines, which means ensuring compatibility.

To deploy, UiPath needs to be installed on the production machine and the extensions need to be ready. One person is enough for the deployment.

The initial setup of UiPath can be complex, as we sometimes need to explain to customers that it is not as simple as copying and pasting an executable file. UiPath requires some setup and configuration in order to work properly.

I would rate UiPath an eight out of ten.

The decision of whether or not to use UiPath depends on the customer. If the customer is a Windows user, then UiPath is a good choice because there are many third-party packages available that make tasks easier. The orchestrator cloud functionality is also very helpful.

UiPath is easy to maintain because it integrates with other applications.

I recommend UiPath for Microsoft Windows users.

I am a UiPath developer. I have automated web-based processes like HR and finance. I have also worked on a use case consisting of web-based automation, Excel automation, and email automation.

The solution reduces FTEs in processes that require 100 people for repetitive tasks. It really helps customers to reduce human effort and guides the robot to do efficient work within the schedules.

It's very easy to manage and automate Orchestrator because it allows plug-and-play models and drag-and-drop approaches.

UiPath should be able to adapt to other operating systems like Linux or macOS. The tool must reduce the activity required for workflow design. It should be made similar to Visual Studio. It should provide a better way to analyze the recursion functions.

I have been using the solution for six years.

Compared to Automation Anywhere or other open-source tools, UiPath's stability is very good. However, when it comes to very complex hybrid automation with high-density bots, where we require many third-party applications, UiPath cannot handle such scenarios.

PDF automation is very complex. Either we will have to use a third-party Python script, or we will have to build a custom OCR. We require good programming knowledge. The product must improve its stability. I don't see much stability. Though it is available in an environment like Mac, it is not up to the mark as it is in Windows.

The product is scalable.

First, we validate with the logs. In logs, we have to identify certain categories of errors. From there, we identify the root cause. During development, we rename all the activities to appropriate annotations so that we can backtrack them accordingly. If there are any exceptions, it is passed on to the Global Handler. If any error occurs, we email the support team with a screenshot. For example, if ten transactions have been processed and there is a system exception, we immediately send a screenshot to the support team.

The initial setup was straightforward. It did not include the CI/CD pipeline. There were two machines. One was the developer, and the other was the production machine. We had to deploy it into the production machine. An Orchestrator admin and a developer are enough to deploy the solution.

To deploy the solution, we create the package and describe the overall process. We compress it into a new package and assign the robots with the machine key. Then, we create certain asset queues for the processes and upload them into Orchestrator.

Once all the assets are created, we assign a VM to the package. Then, we upload the package and map it to the process name. We add triggers if required, and if any change request comes, we raise the request, the manager approves, and we proceed with the implementation. It is very easy to maintain the product if there are no version changes in the applications.

The licensing cost is very high.

UiPath's cost is very high. When we transfer the knowledge of a robot to another, certain images are not available. It's difficult to identify the XML collectors. A proper annotation or guidance must be given to the user. When a new version is updated, the tool becomes slower. It is very difficult to maintain version history because of the bulk update activities. If we want to convert from Windows to Windows legacy, it is very difficult.

We get the input files from emails. We read the input files, extract data from the template, and open it in the browser. We worked on an engineering product. We used UiPath to get information about the testing and the model's integrity. Certain information was in the Excel file. We had to extract information on whether the model had to be tested with plastic or without a plastic cover. There were drop-down messages. We captured the values and injected the JavaScript modules to autofill the data.

Once the testing was created, we created a sample order. We filled out a form from the input file, gathered all the details into a summary, and wrote an HTML code for it. Then, we sent it to the client and informed them that the test had been created successfully.

For SAP, we did an auditing type of automation. For example, we automated payments and filled in all the information from the template. Then, we had to propose, settle, and release the payment. In SAP, we are using VBScript also. It has some complex scenarios.

If it is a PDF type of automation, I would recommend the latest technology called Document Understanding. I can define and train the fields using certain anchors and then go with extractions. Machine learning models are also possible. It would be the best way to do a PDF automation.

Calling an API would be the right choice if it is an API approach. If we have been asked to download certain files from SharePoint, we create a custom Azure application. We define secret keys, certificates, and IDs. We define certain API permissions. Then, through UiPath, we install Microsoft 365. We can then download the file. If the process is more complex, ABBYY is the best choice.

Building automation using the solution is easy. We need a little bit of programming knowledge for complex or hybrid automation. For easy automation, plug-and-play connectors and activities are readily available in the solution. We just have to get trained and use them.

UiPath speeds up digital transformation and reduces the cost of digital transformation up to a certain extent. We required a ticket-tracking system where we needed additional third-party software like OneDrive and Office 365 to be installed. For Box drive, we had to install SDK. We also had other solutions like Google Drive, spreadsheets, and Zoom APIs. The solution has helped a lot to minimize our on-premise footprint.

It enables us to implement end-to-end automation. It is important for customers because they want to avoid repeated tasks. If a customer wants to search for an email and upload it in a different portal, they might have to open multiple pages. However, if we choose end-to-end automation, things can work in the backend. The Picture-in-Picture mode in UiPath allows the user to work parallel to automation. So, while the robot runs, the user can do their work parallelly.

I have not used the AI functionality much. I have used AI for a POC of a custom model where I had to identify objects from an image. There were many questions like how many people were in the image, how many cars were there, how many street lights were there, and how many fruits were there. I had to find the count of the people or objects and their confidence scores. It was a small POC with the object detection model built with Python.

The product has helped to stabilize standard and structured processes. If the data is unstructured or unorganized, we use ABBYY as a third-party application. We have to train and classify all the assets and forms. The robot trains the modules using the connector and converts the semi-structured data into structured data. We can make automation more scalable using third-party applications. The cost is very high, though. UiPath is not that stable.

I have used the Academy courses. I have also completed enterprise training and acquired a certificate as an RPA developer. UiPath has a very good community. If we get stuck on anything, we can get solutions for our problems. Currently, ChatGPT is also helping us in many ways. My UiPath skills are really good. I keep doing R&D on AI Fabric, automation, and other features. The community helps me to learn.

A little bit of programming knowledge is a must to use the tool. A level one automation or a straightforward case with repetitive tasks does not require much programming knowledge. The user can use the solution if they have knowledge about the dynamic selector and wildcards. They should have a little bit of fundamental knowledge of computers and automation.

Overall, I rate the solution an eight out of ten.

Oracle has three broad categories: HCM, PPM, and finance. I have used UiPath to automate mainframe applications. I have automated all types of automation, including ServiceNow processes, PDFs, APIs, and web-based automation.

UiPath has a large number of Java and Python developers. Its modularization of packages for different types of activities and automation is very well done. UiPath also collects suggestions from end users and developers, such as those using the free UiPath software. In fact, UiPath does not release its enterprise edition directly; instead, it releases a free edition for developers to use and provide feedback on the forums. This gives UiPath a significant advantage. Additionally, UiPath has made its tool flexible by building it on the .NET framework but allowing users to also use Java and Python. This gives UiPath another advantage over other tools. I am not sure if other tools offer this type of functionality, but I know that UiPath does because I have used it for a long time.

It can connect systems that don't communicate with each other, enabling us to share data between systems using bots, which is important in the healthcare industry.

The application that was built for our organization is not capable of handling millions of users because it is very old. We must consider the Citrix application, the mainframe applications, and the desktop applications, which are also old. They were not designed to handle millions of customers. For example, CVS Pharmacy has millions of people using its applications on a regular basis. Therefore, we cannot expose that application to customers. We need to build a new client-facing application, but we cannot discard our existing application, which has been in our organization for many years. UiPath helps our applications communicate which improves our patient experience.

It helps our staff easily share data between systems by saving the information in Excel or CSV files and connecting the files to new applications.

We use UiPath to consolidate patient data from multiple sources into a single dashboard, which helps our doctors keep track of patient histories in one place.

The single dashboard helps our patients a lot because we save patient information in the same way for all hospitals including doctors, nurses, and medicines. This means that if we need a doctor nearby, want to change doctors, or are moving to a new city and need medical help, our data can help us find the right resources.

UiPath automation has helped our staff save time, especially for invoicing insurance policies in healthcare organizations. UiPath automation has saved millions of dollars and thousands of hours by simplifying the process in both the healthcare and telecommunications industries.

UiPath has streamlined tasks for our healthcare staff, especially data viewing, enabling them to focus on higher-value activities.

We use UiPath's AI and machine learning capabilities to understand documents. The machine learning process has significantly improved the accuracy of the bot's ability to read data from PDF files.

In 2019, UiPath introduced Computer Vision activities for Citrix applications. This was a major turning point for the company, and the functionality was very useful; I had not seen it in any other tools.

The OCR engine is a valuable feature.

UiPath should lower its prices because many other RPA tools have reduced their prices, and Microsoft is a major competitor because it offers RPA services to its customers.

I have been using UiPath for over five years.

UiPath is generally stable, but there are bugs in UiPath Studio that require fixing or restarting the application.

UiPath is scalable.

The technical support is good.

I previously used Blue Prism automation, but at the time, the functionality was limited and there were not many features.

The initial deployment is straightforward. We have some design methods. The dispatcher will handle input, the performer will perform the tasks. All processes will be transactional: our first module will create the transaction, the second will execute it, and the third will generate a report.

We use the CI/CD pipeline to deploy our software. After the software passes UAT testing, we need approval from the technical team before deploying it to production.

The implementation was completed in-house.

UiPath is expensive. Automation Anywhere is much cheaper, and it does not have the same AI and machine learning capabilities or features. However, for some industry cases, such as document understanding and computer vision, these features are not required.

I evaluated Automation Anywhere, which was not mature at the time but is now. I also evaluated Power Automate, which has the best price of all RPA tools and is capturing a large market share due to Microsoft's bundles and integrations.

I would rate UiPath a nine out of ten.

We have thousands of people across the organization using the automation.

UiPath itself doesn't require maintenance but the infrastructure does at times.

UiPath offers a 60 to 90 day trial of its features so that users can try the solution before buying. We can also negotiate with UiPath sales to ensure that we see a return on our automation investment within the first year.

We use UiPath to automate the repetitive reporting tasks in our organization. I am currently using UiPath for five Oracle-based projects.

UiPath has increased our organization's productivity and efficiency and saved us money.

There is a short learning curve. We can learn to use it in one month, compared to other RPA solutions that take three months.

Building automation using UiPath is simple.

UiPath enables us to implement end-to-end automation. First, I build the code based on the customer's requirements and run the code in UiPath. Then, I run the code using an orchestrator on our VM when it is put into production.

The UiPath Community is a great place to find information without having to contact the technical support team.

I am a big fan of the UiPath Academy courses. When I first started using UiPath, I took all of the courses, which helped me immensely. Whenever I need to learn a new UiPath task, I simply go to the Academy courses.

UiPath helps speed up digital transformation and reduce costs.

If we input data into UiPath correctly, it can help reduce human error by 95 percent.

UiPath has helped to free up 25 percent of our employees' time by automating recurring tasks, allowing them to focus on other tasks.

It has helped our organization save around 30 percent of our organizational costs.

UiPath is user-friendly. Compared to other RPA tools that require knowledge of a programming language, UiPath requires less coding.

Occasionally, we receive an error message stating that a UiPath element is invalid, even though it should be working. This is frustrating and needs to be addressed.

UiPath needs to improve the selector and offer better integration for Python.

I have been using UiPath for two years.

I would rate the stability a seven out of ten because we sometimes encounter errors.

I would rate the scalability an eight out of ten.

The technical support is good but I usually find my answers using the UiPath Community forum.

The deployment is not complex compared to other RPAs that require knowledge of Python or Java.

Deployment time varies depending on the use case but averages two to three days.

One person can complete the deployment.

UiPath offers two versions of its solution: a free Community edition and a licensed Enterprise edition. The Enterprise edition includes all features and automatic updates, which are not available in the Community edition.

The cost for UiPath is affordable.

I would rate UiPath a nine out of ten.

Basic maintenance is required for UiPath.

We have UiPath deployed in four of our departments including sales, booking, comp, and operations. In my department, we have five UiPath licenses.

We use UiPath to create automation for our clients. The best use cases are the ones where we automate an old system. We had instances where we migrated one customer's data over to another. Until that migration occurred to the new system, we could get an automated solution using the old system.

The product provides better customer service and builds better customer relationships. Customers receive statuses and reports in a timely manner. Instead of somebody constantly sending out emails to customers, automation is doing it for us.

I was doing automation development before UiPath and did everything typically by code. It had its own functionalities. However, when navigating older systems, we can use the solution's user interface to tell the cursor to go to a specific location on a screen. Another functionality also supported by the product is the ability to select the selectors, where we can define a specific attribute to a button and ensure the cursor clicks it. The user interface guide helps speed up automation development for customers. We can also use background code, so we have coding capabilities and a user interface to navigate some of the older systems.

UiPath provides Cloud Robots functionality but they should provide more Cloud Robot integrations. I feel that Cloud Robots must have a very, very strong integration with AWS or some type of cloud service where that integration is almost seamless.

We use a lot of virtual machines. It would be nice if UiPath checks the virtual machines and ensures they perform well. We have run into some performance issues. The product must have better performance checks to determine whether a virtual machine fits the functionality or if something is missing. It would be great to know if we will run into some issues. We will be able to think ahead of it.

I have been using UiPath for more than three years.

The tool has some bugs, and it doesn’t respond sometimes. However, it’s no more unstable than Windows. It is fairly stable.

We’re new to the tool. Around five people are using it in our department. The product must improve its scalability. Our security team hasn't approved the Cloud Robots functionality in some cases. I've noticed that our time gap is getting smaller, and we may need additional virtual environments. That is why I wanted better integration with the cloud. It will allow us to be able to launch virtual environments immediately. We would love it if the product could provide the same scalability that AWS provides. We would love the same type of scalability when integrating cloud functionalities with UiPath. If it needs another environment, another environment must shoot up right away so that we can immediately start working on it.

I haven't used the technical support. When we contacted the other department connected to technical support, we got responses and workarounds within a few days. The support has been decent. The team replies pretty quickly.

The solution is deployed on the cloud. The deployment was straightforward. The deployment was pretty quick. It was done within a few minutes. For my current organization, we need one person to deploy the product. My organization has multiple departments, but I only operate on one.

The solution does require maintenance. While dealing with our websites, some changes or updates are done, and then we make changes to the code.

I chose UiPath because it offered UiPath Community, where I could learn UiPath on my own without a business license. I like the idea that there's community support for UiPath. We can learn and teach ourselves. I like UiPath Enterprise, too. Since they have a community version, it makes learning UiPath much better and easier.

Building automation using the product is pretty easy. Over time, we get better and better through experience and create it more efficiently. Some of the additional functionality released by UiPath helps us enhance our automation. The solution speeds up digital transformation. We transitioned to a brand-new system. As we transitioned, we spent a lot of money on this new system and found there were limitations to the system. We used UiPath to mitigate that cost tremendously.

UiPath enables companies to implement end-to-end automation. Currently, we do not have end-to-end automation. Our company is going through a strong transformation. The processes are still a bit archaic. We use digital transformation to help us do our jobs first. Eventually, this will lead to automating new processes rather than someone else doing it. A bot doing 24/7 automation is better than someone assigned to do it 24/7.

We are not using the product's AI functionality yet. However, we are looking into incorporating AI functionality. The product has freed up a lot of employee time. The solution has saved us more than $ 400 a month in the current project. The solution has reduced human error. A lot of the work that the bots do is tedious, like sending a hundred emails to customers or consolidating reports from five different sources. Mistakes can happen in these processes. The solution has reduced human error in our organization by at least 80%.

I have used UiPath Academy courses. We have also provided our business personnel with the courses so they can see it from the business side to learn UiPath. I like the user community. There are a lot of forums where people post questions and help each other. There are YouTube videos where people share their experiences with certain issues. The community is strong.

The massive improvement from DBA to RPA is the user interface interactions. UiPath has a free community version. I would recommend the solution to others. I've taken training on Automation Anywhere, but I've never been able to touch it because my previous organization decided to keep it only in one department, and our department never received it. I could never use what I studied in Automation Anywhere because it requires business licensing. There was no community version. On the other hand, we can start working on Uipath on our personal computers. We can also use UiPath Academy.

Overall, I rate the solution an eight out of ten.

We use UiPath to automate routine tasks in our organization.

Building automation using UiPath is easy.

We have used UiPath to automate sustainable production tasks for some clients. The automation saved our clients time.

The UiPath user community is a place where we can learn more easily.

Since implementing UiPath, it has saved our clients a lot of time.

We can use UiPath Academy courses to learn about the product and apply that knowledge in our organization.

The AI functionality in UiPath enables us to easily improve our more complex automation processes.

The AI functionality has helped us automate more processes.

UiPath has helped reduce human errors by 90 percent in our automation.

UiPath has helped free up 50 to 80 hours per week of employee time.

It has helped us reduce costs by 80 percent by automating routine tasks.

Integration with third-party tools, machine learning models, and document processing are all valuable features.

The price always has room for improvement.

I have been using UiPath for two years.

UiPath is stable.

UiPath is easily scalable.

I previously used Microsoft Power Automate. Although both tools are popular, UiPath is easier to integrate with third-party tools and more accurate.

The initial setup is straightforward. The deployment took one and a half hours.

UiPath's cost is moderate.

I would rate UiPath a nine out of ten.

The maintenance required is minimal.

We have UiPath deployed in one location.

I recommend UiPath.

I am the head of a division of IT that supports clients. We deal with various use cases in banking, insurance, and retail.

It is easy to set up drag-and-drop features to configure workflows.

The product must improve partner enablement and support midmarket partners. It will help mutual growth.

I have been using the solution for five years.

I have used Automation Anywhere. Automation Anywhere and UiPath are equally competing these days. Initially, when UiPath was introduced, there were a lot of differences between the two. However, UiPath overcame a lot of differences, and now it's on par and probably going a little higher than the other platforms.

The time taken to deploy the tool depends on the use cases. Simple use cases can be done in just about a month. Complex ones could take anywhere between two to three months.

The product is not the cheapest. It has an average price.

It is easy to build automation using the solution. A non-technical person can do a little automation themself. However, complicated automation needs a little scripting knowledge. The product reduces the cost of digital transformation and speeds it up. It does not require expensive or complex application upgrades.

UiPath has helped to minimize our on-prem footprint. Our clients in the insurance industry and government agencies are hesitant to onboard a cloud solution. Retail and banking clients are already on the cloud a lot. So it's easy for them to onboard a cloud solution.

The product enables us to implement end-to-end automation. We present solutions for automation to our customers. We need one single platform to support the automation. If a single platform does not support the automation, we might end up including multiple platforms in the solution, which will become complex. UiPath’s single platform helps us to automate end-to-end tasks.

It has freed up employee time. We save quite a lot of FTEs when we implement automation. I am not a single user. We implement the solution to multiple clients. Each use case has its own benefits.

It has saved costs for our clients. The solution reduces human error. It has helped our clients scale the digital workforce. My teams use UiPath Academy courses and get certified on them. When they get certified, I can sell the solutions with more confidence. I can get my team involved at various stages of the sales cycle.

Since we are a partner, I get access to a lot of content as part of the platform. I also have access to a lot of ideas that other users come up with. It is useful. We do not yet use the solution’s AI functionality, but there is scope.

Overall, I rate UiPath an eight out of ten.